Name: Aberdeen International Airport
Rating: 4.17

“The parking itself was fine. My criticism of the process was with regards to leaving the car park. I had pre booked the parking. When I went to exit it came up as requiring a £100 payment. I had to contact the office regarding this and it took several minutes to find the booking and resolve the matter. This is not what you want when coming of a flight having booked the short stay parking to be able to get away quickly.”

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Posted 9 years ago

Good afternoon Mr Mennie Apologies if you experienced any delay in exiting the car park. I have checked to see what the issue was with the delay, it looks like the camera which reads the registration has mistakenly identified the number 4 in your registration as an A. This means that the ticket would not have been issued automatically at entry with your booking details. In future if the ticket does not issue automatically at entry you can contact our team at the entry via intercom. They will be able to manually intervene and send the ticket with you booked details included. This means you will not be held up at all on exit, the delay on exit is that the booking confirmation has to be manually checked and confirmed. We understand after a long day travelling our customers do want to face a delay on exit. I hope you continue to use the service in the future.

Posted 9 years ago

“Room was clean and well equipped. Free wifi worked well.”

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Posted 9 years ago

“Room was clean and well equipped. Free wifi worked well.”

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Posted 9 years ago

“Very convenient but extortionately expensive!”

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Posted 9 years ago

“Entry to the short stay car park was easy. Exit was not. Followed the instructions to simply put the ticket in at the exit barrier and was told I was due £200 and could not exit! Had to get cars behind me to move in order to visit customer service. Price wasn't particularly cheap at £55 for a week.”

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Posted 9 years ago

“Had no problems at all. Price was good and would certainly use again.”

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Posted 9 years ago

“Had no problems at all. Price was good and would certainly use again.”

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Posted 9 years ago

“This is the first time I used the short stay car park at Aberdeen Airport when I went abroad. I thought it was easy to use and very practical. When I arrived back home a day later than expected due to my first flight being delayed, I had expected to be asked to pay more for my parking. I was going to claim these costs back from the airline, because it wasn't my fault. However, the car park attendants didn't ask me for anything to top up my pre-paid parking. I assume they are claiming it back from the airline directly. Less hassle for me! I will definitely use this service again.”

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Posted 9 years ago

“This is the first time I used the short stay car park at Aberdeen Airport when I went abroad. I thought it was easy to use and very practical. When I arrived back home a day later than expected due to my first flight being delayed, I had expected to be asked to pay more for my parking. I was going to claim these costs back from the airline, because it wasn't my fault. However, the car park attendants didn't ask me for anything to top up my pre-paid parking. I assume they are claiming it back from the airline directly. Less hassle for me! I will definitely use this service again.”

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Posted 9 years ago

“Quick, easy and convenient. Wouldn't hesitate to use this service again.”

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Posted 9 years ago

“Quick, easy and convenient. Wouldn't hesitate to use this service again.”

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Posted 9 years ago

“Great, no hassle, probably only 1 minute from terminal. Wouldn't hesitate to book again *****”

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Posted 9 years ago

“Great, no hassle, probably only 1 minute from terminal. Wouldn't hesitate to book again *****”

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Posted 9 years ago

“far too expensive”

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Posted 9 years ago

“far too expensive”

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Posted 9 years ago

“This was the first time I had booked priority parking and it is to be highly recommended, especially if there any elderly or disable passengers travelling. The only thing I would request is that the instructions remind you to keep your short stay ticket. It says the barrier will lift automatically, but this just allows you out of the building, you must have kept your ticket to exit the car park. This was not made clear - could be a problem!”

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Posted 9 years ago

“This was the first time I had booked priority parking and it is to be highly recommended, especially if there any elderly or disable passengers travelling. The only thing I would request is that the instructions remind you to keep your short stay ticket. It says the barrier will lift automatically, but this just allows you out of the building, you must have kept your ticket to exit the car park. This was not made clear - could be a problem!”

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Posted 9 years ago

“Super facility parked and in the airport within minutes On return back in the car and off within minutes no waiting for a bus or taxi. Cost wise round about the same as a taxi will use again very good value.”

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Posted 9 years ago

“Excellent, no hassle pre-booking and park service. Massive downside is the 'Aberdeen' prices. Rackateering springs to mind. Current oil and glass climate should be a stark warning that examples of pricing such as this in the area won't be a given always.”

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Posted 9 years ago

“Excellent, no hassle pre-booking and park service. Massive downside is the 'Aberdeen' prices. Rackateering springs to mind. Current oil and glass climate should be a stark warning that examples of pricing such as this in the area won't be a given always.”

Helpful Report

Posted 9 years ago

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Aberdeen International Airport Reviews