Aberdeen International Airport Reviews

Name: Aberdeen International Airport
Rating: 4.17

4.2 Rating 2,951 Reviews

79 %

of reviewers recommend Aberdeen International Airport

4.2

Based on 2,951 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+44 (0)844 481 6666

Location:

Dyce, Aberdeen AB21 7DU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Advance car parking and all facilities worked to plan :) all good”

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Posted 5 years ago

“Paid for parking in the short stay car park ,they sent me a email picture,so I parked there ,on my return the barrier said I was due £704.90 wow,ispoke to the carpark male he was cheeky to me ,the only way I could get out was to pay more money ,it was reduced ,I feel this is a scam only at Aberdeen airport ,DONT USE THIS PARKING,go to the other company’s ,not a way to treat a disabled person from Aberdeen ,very poor show ,and the male who was cheeky go for training on how to speak to the public,if we don’t book you don’t have a job !!!”

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Posted 5 years ago

“Great service. Shuttle bus quick and efficient with very polite and helpful drivers going out and returning.”

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Posted 5 years ago

“All Okay except the price, was expecting to get a lower parking fee.”

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Posted 5 years ago

“Car parking total rip off. I booked online, 36 pounds for parking. How do you justify that. I know there will be no reply to this.”

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Posted 5 years ago

“Baggage delivery is slow after arrival and I don't understand why the belt is stopped after last bag put on as people are standing along the whole belt.”

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Posted 5 years ago

“The system worked fairly well. We waited five minutes for a bus to the terminal. On the return journey we didn't understand we were supposed to call to have the bus come for us and we had to hunt for the phone, which took a few minutes, but a bus then arrived fairly quickly.”

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Posted 5 years ago

“Booked to park in the under cover short stay car park and on arrival at the boom gates was allowed to enter the Priority car park which I thought was the short stay car park as it allowed me in and was under cover, Having never parked in Aberdeen Airport before I mistakenly thought I was in the right place. When it came time to leave I was asked to pay an extra £18 (not a lot of money I admit) from the lady at the customer service office after asking why she said because id parked in the wrong car park after trying to explain myself to her she just smirked and shrugged her shoulders and said "oh well", which then really annoyed me even more I work in customer service and shrugging your shoulder and say "oh well" isn't a great way to solve a problem. After asking to see the manager who was very good and explained how id made the mistake of being in the wrong car park I then paid the £18 and left. My point is when parking at Edinburgh Airport the boom gates only allow you in to where your supposed to be parked, you don't drive through one parking area to reach your's therefore avoiding any confusion.”

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Posted 5 years ago

“The lost baggage assistant was very helpfull when our 2 bags failed to turn up on our return to Aberdeen. Everything else went to plan.”

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Posted 5 years ago

“Quick and easy great service!”

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Posted 5 years ago

“Good parking so close to the terminal and wider spaces in priority area.”

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Posted 5 years ago

“Very close to the airport, easy access and departure. Will definitely use again.”

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Posted 5 years ago

“expensive parking”

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Posted 5 years ago

“Terrible experience. On returning from a family holiday 1st thing I noticed was that my car side panel had been bashed. Went and spoke to the customer service operator and was told to call back in a couple of days when the supervisor was on duty. I called back and gave car details to supervisor as the other member of staff never passed it on. I was told they would call back later. Got call a few hours later saying the CCTV camera was not working so the never had any evidence of this being done. Got told that there is nothing they can do. So you pay a premium price for your car to be looked after and secure for nothing. The staff where very unhelpful and didn't seem to care 1 bit. I will never park car in future and would advise against it for anybody else. Really annoyed with them”

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Posted 5 years ago

“Parking was good”

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Posted 5 years ago

“Excellent would use again”

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Posted 5 years ago

“It has now become a shopping mall and being a regular flyer and user of Northern Lights lounge, I find it extremely tiresome to have to walk the length of this mall after security only to walk the same distance back to gain lounge access. I pay extra for the privilege of using the lounge and access is far from ideal. On the other hand arrivals is much improved.”

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Posted 5 years ago

“Inexpensive parking just seconds from main terminal. Could not be closer or easier.”

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Posted 5 years ago

“Good value, good service, no hassle, in car and on way home 5 mins after leaving terminal”

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Posted 5 years ago

“Easy quick access and exit and only a very short walk to the terminal.”

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Posted 5 years ago

Aberdeen International Airport is rated 4.2 based on 2,951 reviews