Aberdeen International Airport Reviews

Name: Aberdeen International Airport
Rating: 4.17

4.2 Rating 2,953 Reviews

79 %

of reviewers recommend Aberdeen International Airport

4.2

Based on 2,953 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+44 (0)844 481 6666

Location:

Dyce, Aberdeen AB21 7DU

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Aberdeen International Airport 1 star review on 13th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent price, 1 mins walk over the road from the airport. Hassle free.”

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Posted 10 years ago

“Excellent parking at a good price.”

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Posted 10 years ago

“Very straightforward transfer, and price reasonable. Will use again providing deals are available for short stay.”

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Posted 10 years ago

“Very good and stress free parking,”

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Posted 10 years ago

“Worked abso”

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Posted 10 years ago

“easy to access and short 1 miniute walk to terminal!!”

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Posted 10 years ago

“I was charged the full amount of over £44 on exiting the car park No account taken of my pre-booked fee paid online Please advise Please refund the £44 Vic Baxter 07903333004”

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Posted 10 years ago

Good Morning Mr Baxter Apologies for the inconvenience, as discussed over the telephone there was a technical issue affecting our systems. This meant bookings made on Sunday were not transferred to the car park correctly. I have refunded the rate of £46.00 you paid to exit the car park. We have staff available 24/7 on the car park that are happy to assist with any issues. Thank you for your feedback.

Posted 10 years ago

“very easy and handy”

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Posted 10 years ago

“A very convenient parking option at a competitive price, allowing quick and easy access to the main terminal building.”

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Posted 10 years ago

“This was the first time I used the on-line service and with the added discount offered, ease of use coupled to a pre-paid ticket, it made the whole process a joy to use. I travel frequently and really do enjoy the use of the Priority Parking slots as I have regretfully experienced marked car doors a few years back in the long stay parking. Modern cars are just so much wider and so parking anywhere is now a risk. To be able to use the Priority Parking at the on line rates on offer almost guarantees that I will take my car to the airport and not use taxi's. I live in Banchory therefore using my own car is better for me at least. If you ever do withdraw the on-line discounted the rates, can you consider some sort of loyalty discount scheme for regular users at Aberdeen? Otherwise, keep up the good work. Thank you. Neil Howarth mobile - 07590010080”

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Posted 10 years ago

Dear Mr Howarth Thank you for your kind comments, I will pass them on to the parking team. At this moment in time there are no plans for a loyalty scheme, but please be reassured that we will not be withdrawing any of the pre-paid rates. As you say some of the benefits of the priority car park do include wider bays, closest to the airport and complimentary access through priority security in the terminal. I hope you continue to enjoy the service. Thanks for your feedback

Posted 10 years ago

“overall the experience was ok, however, the layout of the security counter is poor in my opinion. There is no table to support items from hand luggage whilst loading into the plastic containers. I often have a laptop and Ipad which go into separate containers and it is often difficult with the layout and with people behind to load into the containers and go through security.”

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Posted 10 years ago

“No problems - online advanced booking makes airport parking much more affordable”

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Posted 10 years ago

“Very easy to book on the web. Reasonable price and, as a Blue Badge Holder, has very convenient disability parking bays.”

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Posted 10 years ago

“Very easy to book and well priced”

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Posted 10 years ago

“Ample available spaces. No problems entering or exiting. Bus transfers not too long to wait for and drivers helpful. No noticible damage to car. A bit expensive!!!”

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Posted 10 years ago

“bus driver completely ignored us as we entered coach. He was too busy speaking on his phone. A hello would have been nice. Not even a bye when we left coach. I even made the mistake of saying thank you. I found the security booking a waste of money..”

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Posted 10 years ago

“Car left safe enough and buses quite regular.Bit expensive for what it is but not too bad.”

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Posted 10 years ago

“Easy convenient parking right at the terminal entrance. Larger sized parking bays than the long stay car park. Highly recommend.”

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Posted 10 years ago

“No customer service available after 22:30.”

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Posted 10 years ago

“We don't go away through the airport very often but this is the second time that despite having booked online in advance we can't get out of the car park ,can't get anyone to speak on the intercom so have to try to find our way back to the pay desk to get the ticket sorted we double checked our booking after we came home and our details were all correct,so what's the point in using your car park when there are cheaper options,all be it not so close but maybe better organised!”

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Posted 10 years ago

Dear Mrs Lawie I'm sorry to hear that you're not satisfied with our service. I have checked the parking system and unfortunately the ANPR system has not recognized your plate correctly, in this case misreading the first letter as a one instead of the letter I. The intercom system is queued and which can sometime lead to slight delays as the queue is worked through. If you are using the same number plate for any future bookings may I suggest entering the letter I as the number one, the system should then recognize you automatically. Thank you for your feedback

Posted 10 years ago

Aberdeen International Airport is rated 4.2 based on 2,953 reviews