Name: Aberdeen International Airport
Rating: 4.17

“When I went to leave I put my ticket in the machine and it wanted Money off me when I had already paid upfront. It took about 5 minutes for this to be sorted and was somewhat frustrating.”

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Posted 10 years ago

“On the day of our flight 17th Oct , the lounge was closed & Service Air had made no other arrangements for us.”

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Posted 10 years ago

“On entry the camera read my number plate but the system did not recognise my booking. The attendant was helpful and asked me to raise the issue when I returned, therefore little time was wasted on entry. On return the attendant quickly sorted out the problem and I was able to get on my way with little delay.”

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Posted 10 years ago

“On entry the camera read my number plate but the system did not recognise my booking. The attendant was helpful and asked me to raise the issue when I returned, therefore little time was wasted on entry. On return the attendant quickly sorted out the problem and I was able to get on my way with little delay.”

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Posted 10 years ago

“Arrived back into Aberdeen late Friday night, when I got to the barrier it would not let me out. I then had to reverse my car from the barrier and wait 15-20mins before being seen to by the attendant.”

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Posted 10 years ago

“Arrived back into Aberdeen late Friday night, when I got to the barrier it would not let me out. I then had to reverse my car from the barrier and wait 15-20mins before being seen to by the attendant.”

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Posted 10 years ago

“Barrier did not pick up my pre booking on arrival although I entered the car park using manual method and collecting a ticket. On arrival back to the airport, I went to the car park attendance office to sort out the issue with pre booking. Had to stand and wait 10 mins while the attendant worked on files before attending to my issue. Attendant addressed the situation and returned my ticket without explanation. The ticket operated the barrier to allow exit.”

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Posted 10 years ago

“Barrier did not pick up my pre booking on arrival although I entered the car park using manual method and collecting a ticket. On arrival back to the airport, I went to the car park attendance office to sort out the issue with pre booking. Had to stand and wait 10 mins while the attendant worked on files before attending to my issue. Attendant addressed the situation and returned my ticket without explanation. The ticket operated the barrier to allow exit.”

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Posted 10 years ago

“The only negative was that I was in a hurry when I returned to collect my car and I got held up for about 5 minutes as the barrier would not lift and it told me on the screen that I had to pay over £69 when I had prepaid. I had to wait for the attendant to let me out.”

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Posted 10 years ago

“The only negative was that I was in a hurry when I returned to collect my car and I got held up for about 5 minutes as the barrier would not lift and it told me on the screen that I had to pay over £69 when I had prepaid. I had to wait for the attendant to let me out.”

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Posted 10 years ago

“spaces limited and layout of "multi-storey" confusing unable to exit carpark with ticket and had to return to customer services to have this recified”

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Posted 10 years ago

“spaces limited and layout of "multi-storey" confusing unable to exit carpark with ticket and had to return to customer services to have this recified”

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Posted 10 years ago

“Bought this last week because the previous week I had waited 1 hour (yes - 60 minutes) to clear security. (One m/c out or order as usual the security staff spending their time panning their shift rota and tea breaks) This week no queue - so a waste of money. But I did wait 40 minutes for a taxi on sunday after the last bus had left at 23:00 This is simply not an international aiport”

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Posted 10 years ago

“In theory, this should be a cheaper, less time consuming parking option. At the normal entrance barrier to the car park, the car registration is scanned and matched against the booking. Consequently, the barrier should lift automatically. When exiting the car park, a similar process occurs to allow automatic exit. However, this did not work for me so I had to buzz for help...take a ticket....then visit the manned booth on exit. It wasn't an enormous hassle but did negate the benefit of convenience from pre-paying for parking. It was, however, about £7 cheaper than paying by ticket on the day”

Helpful Report

Posted 10 years ago

“In theory, this should be a cheaper, less time consuming parking option. At the normal entrance barrier to the car park, the car registration is scanned and matched against the booking. Consequently, the barrier should lift automatically. When exiting the car park, a similar process occurs to allow automatic exit. However, this did not work for me so I had to buzz for help...take a ticket....then visit the manned booth on exit. It wasn't an enormous hassle but did negate the benefit of convenience from pre-paying for parking. It was, however, about £7 cheaper than paying by ticket on the day”

Helpful Report

Posted 10 years ago

“No problems with booking etc but when I wen tot exit the machine did not recognize that I'd paid and was trying to charge me for 3 full day rate. Got it sorted at customer services no problem but still unnecessary.”

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Posted 10 years ago

“No problems with booking etc but when I wen tot exit the machine did not recognize that I'd paid and was trying to charge me for 3 full day rate. Got it sorted at customer services no problem but still unnecessary.”

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Posted 10 years ago

“Easy to book and better price.”

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Posted 10 years ago

“Machine did not recognise booking and man couldn't find it on intercom. Had to send two e-mails clarifying it would be ok to get out without having to pay again before got a reply as was arriving late at night. Bus was very slow in arriving despite many people waiting and late at night.”

Helpful Report

Posted 10 years ago

“Machine did not recognise booking and man couldn't find it on intercom. Had to send two e-mails clarifying it would be ok to get out without having to pay again before got a reply as was arriving late at night. Bus was very slow in arriving despite many people waiting and late at night.”

Helpful Report

Posted 10 years ago

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Aberdeen International Airport Reviews