Aberdeen International Airport Reviews

Name: Aberdeen International Airport
Rating: 4.17

4.2 Rating 2,953 Reviews

79 %

of reviewers recommend Aberdeen International Airport

4.2

Based on 2,953 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+44 (0)844 481 6666

Location:

Dyce, Aberdeen AB21 7DU

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Aberdeen International Airport 1 star review on 13th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book and get to”

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Posted 5 years ago

“Driver was very nice”

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Posted 5 years ago

“Excellent service, very quick pick up at 2.30am”

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Posted 5 years ago

“It wasn’t explained at the time of booking that the shuttle bus didn't start until 4am, hence I had to get a taxi to get round to the terminal. This will be considered when booking in the future.”

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Posted 5 years ago

“Paid for priority parking when I arrived your machine wouldn’t take my ticket, didn’t realise there was a help button and as I was in a rush and it was pouring rain I went and parked in the normal parking area. I did speak to someone on Thursday when I returned and they are going to look into getting a refund arranged.”

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Posted 5 years ago

“Booked online.On return was unable to pass barrier with ticket.After several unsuccessful attempts was finally passed by operator.Annoying!!”

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Posted 5 years ago

“Easy to get from a to b, priority parking excellent, very friendly staff (especially security which we were grateful for as stressful travelling with small children)”

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Posted 5 years ago

“Excellent pricewise if booked in advance. Nice wide spaces in Priority so worth the extra. One downside is that the prepaid ticket isnt recognised by the pay machine so have to treck to the customer booth to get it rectified. Not every time but a bit of a bind when returning from transatlantic trips. Overall very good which is why only good and not very good.”

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Posted 5 years ago

“Excellent facility with close proximity to the airport.”

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Posted 5 years ago

“Wrong car park directed to and when back from holiday they tried to charge me another £143”

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Posted 5 years ago

“The parking was fine as was entry and exit but I feel strongly that £33.99 to park for 12 hours is frankly very poor value and felt almost like extortion.”

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Posted 5 years ago

“This is about the 4 th time we have parked there and we will be back the next time we go on holiday cannot fault them.”

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Posted 5 years ago

“Car parking in the short-stay area of Aberdeen airport was easy to book, very convenient and problem-free. I will definitely check availability and prices for my next trip.”

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Posted 5 years ago

“Booked short stay parking for a weekend. Easy to book on-line, with appropriate times available. Found a space in the covered area of the car park within easy reach of the terminal. Reasonably good value for money.”

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Posted 5 years ago

“Priority parking is great, everything done with one ticket👍 Where you collect your cases from domestic flights is far far away from arrivals gate, you have to walk through the airport to get your cases, not good for older folk.”

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Posted 5 years ago

“This was so easy to use! Booked it online and instructions were straight forward. Car park was so close to main entrance. I will definitely use it again!”

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Posted 5 years ago

“Arrived at barrier and would not let me in after I had bought a weekend pass on the website. On departure would not let me out and had to explain all again. So poor service”

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Posted 5 years ago

“We try to use the on-site parking whenever possible for the convenience of its location. It is pricey, however but is slightly cheaper if pre- booked online.”

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Posted 5 years ago

“Excellent facility. Smooth as silk all the way”

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Posted 5 years ago

“As our flight was due to depart at 6am we arrived at the car park at approx 3:15am only to find that the shuttle service did not operate until 4:00am. The driver eventually arrived at 4:15 meaning we got to the airport at 4:30am. Not the requested 2 hours before the scheduled flight departure. On return from abroad we found NO signage of where the pick up point was and only found it by asking other travellers where it was. All round, a very poor service which we will not use again.”

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Posted 5 years ago

Aberdeen International Airport is rated 4.2 based on 2,953 reviews