Aberdeen International Airport Reviews

Name: Aberdeen International Airport
Rating: 4.17

4.2 Rating 2,953 Reviews

79 %

of reviewers recommend Aberdeen International Airport

4.2

Based on 2,953 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+44 (0)844 481 6666

Location:

Dyce, Aberdeen AB21 7DU

Write Your review

Tell us how Aberdeen International Airport made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aberdeen International Airport 1 star review on 13th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the the parking effortless, the instructions I downloaded were excellent, getting in and finding an empty space was carried out without problem, leaving the site was also no problem, I got to the barrier entered my ticket, however the barrier would not open, I pressed the call button and was connected to an attendant immediately, he confirmed my name and oped the barrier. This is the third time I've pre booked my parking. Good job.”

Helpful Report

Posted 10 years ago

“Did what it said on the tin - very convenient and the pre book process means no waiting in a Queue to pay for your ticket which is handy when you have spent the last 14 hours travelling.”

Helpful Report

Posted 10 years ago

“The bus service is good The internet service is good Staff is friendly Parking cost could be less, almost same price with air tickets.”

Helpful Report

Posted 10 years ago

“The process was straight forward and service excellent!”

Helpful Report

Posted 10 years ago

“Easy to use, flexible - flight delayed by a day - no problems whatsoever with payment of extension. Friendly staff both on site and drivers of shuttle bus. Will definitely use again. Vehicle recognition meant seamless entry/ exit.”

Helpful Report

Posted 10 years ago

“Exiting car park is always time consuming. Just waiting for someone to answer the call to finding the booking then getting through. If you pre book in many other carparks around the world then the plate recognition camera is suffiecnt verfication to get thtough without having to contact an attendent”

Helpful Report

Posted 10 years ago

“Great offer and much better than Taxis. Only issue is camera's at entry always give the wrong registration for car. They read T3GOD instead of T3GOO. Hence always issues getting out of car park under the early bird pre-pay.”

Helpful Report

Posted 10 years ago

“Met my needs. Didn't use the courtesy bus as I choose to walk - much better for you! The discount for internet booking is rather small, and I suspect the cheap £3.50 offer is a gimmick as it wasn't available when I booked.”

Helpful Report

Posted 10 years ago

“Although the cost of the package was competitive, it was completely inflexible. In my case, my wife came down with a stomach bug in Vienna, and we were delayed for two days. I tried to amend our return date on-line, but there was no way to do so. I also couldn't find a phone number to call. On returning, we were charged £21 for the extra couple of days, which I thought was a complete rip-off, and the person I dealt with at the car park was entirely unsympathetic to our plight.”

Helpful Report

Posted 10 years ago

“Very convenient and staff were helpful. Suggestion: since the cameras recognise number plates, no need for tickets on such bookings. Could operate a Direct Debit system by linking car registration to an account.”

Helpful Report

Posted 10 years ago

“Easy convenient and value for money”

Helpful Report

Posted 10 years ago

“Excellent and very convenient. Would highly recommend, just a couple minute's walk from the terminal. Very handy on return, just cross the road and drive away.”

Helpful Report

Posted 10 years ago

“Easy to find and prompt bus service.”

Helpful Report

Posted 10 years ago

“Every time there is an issue with the machines on check out - this time the pre-pay was not recognised. Last time it chewed my credit card and didnt return and I was stuck blocking an exit for 30minutes while the cheap labour failed to sort a solution. For some horrendously expensive parking I would expect an efficient system at a minimum.”

Helpful Report

Posted 10 years ago

“GOOD SEAMLESS PROCESS TO BOOK PARKING WITH THE ADDED BONUS OF UPGRADE FOR A NOMINAL FEE, GREAT STUFF”

Helpful Report

Posted 10 years ago

“Under staffed Over crowded Lack of selection of snacks Limited availability of wine, which was probably due to the lack of staff - those working didn't have time to replenish the stocks”

Helpful Report

Posted 10 years ago

“The road layout requires modifications to prevent the repeated clash of vehicles and pedestrians at the area between the exit to the parking building adjacent to the elevators and the road crossing.”

Helpful Report

Posted 10 years ago

“Superb facility and it all worked perfectly. Only issue was at the exit barrier where the barrier informed me that I owed £198 !!! On pressing the help button, this was cancelled and the barrier opened manually. Otherwise very highly recommended.”

Helpful Report

Posted 10 years ago

“every time I have used this service, i have been delayed on exit by the gate machine not recognising the ticket. This is rectified by call the office, but a frustrating delay is the resukt.”

Helpful Report

Posted 10 years ago

“Can't go back to areas nearer the terminal once gone passed the entrance to the elevated section.”

Helpful Report

Posted 10 years ago

Aberdeen International Airport is rated 4.2 based on 2,953 reviews