Aberdeen International Airport Reviews

Name: Aberdeen International Airport
Rating: 4.17

4.2 Rating 2,953 Reviews

79 %

of reviewers recommend Aberdeen International Airport

4.2

Based on 2,953 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+44 (0)844 481 6666

Location:

Dyce, Aberdeen AB21 7DU

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Aberdeen International Airport 1 star review on 13th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very busy people having to queue to get in not big enough,service very good plenty of variety of drinks and snacks.”

Helpful Report

Posted 10 years ago

“Very useful to have access as a long stay in the close to terminal spaces in main car park location - no bussing or delays , excellent Entry at gate (with a personal welcome) and exit from carpark all functioned and was efficient. Considered the best system seen yet for long stay customers especially when offers were exercised. Thank you for the system design. Don mackay MD Hydro Products Ltd”

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Posted 10 years ago

“No lemonade in lounge pretty poor really. Lady on desk could have smiled. Seemed very unhappy to be working!”

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Posted 10 years ago

“Simple way to park for the day.”

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Posted 10 years ago

“Car Park was pretty full so if possible a display advising available spaces in each lane would help driving around for 5 minutes trying to locate a space.”

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Posted 10 years ago

“Just chilled for a couple of hours before our flight to Latvia. The drinks and snacks provided were awesome. Staff were very friendly.”

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Posted 10 years ago

“We had pre-booked parking but still suprised when ticket machine knew our name as we arrived, plenty of spaces available and the courtesy bus was excellent. A Good Service”

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Posted 10 years ago

“Excellant value and close to the airport terminal Some mornings I have to be there at 5.30am so I don't want to have to wait for a bus from the other car parks”

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Posted 10 years ago

“No issues with the booking process or entry to the car park. My suggestion would be a better exit process - it seems as though you have number plate recognition cameras and I cannot understand why the exiting driver has to enter the ticket, remove it, press the communication button, wait, enter the ticket again and then get the all clear. The system employed in the BAA car parks around Heathrow works better; the cameras note the number plate; the system electronically confirms it's pre-paid then the gate opens. No need for ticket entry, no need for communications, just a 2 second wait and the barrier lifts.”

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Posted 10 years ago

“I booked online and was charged more than it would have cost just to turn up on the day”

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Posted 10 years ago

“Reasonable price for 8 day stay, half the price of having to use a taxi to get to and from the airport and a lot less hassle.”

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Posted 10 years ago

“Only issue was the ticket did not work on exit and had to call for support. This is the second time this has happened to it is not a one off.”

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Posted 10 years ago

“Advanced booking took 5mins to confirm on entrance to car park and 10 mins on leaving”

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Posted 10 years ago

“More undercover parking would be an improvement”

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Posted 10 years ago

“easy and convenient.”

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Posted 10 years ago

“Cheaper and quicker than taking taxis. Ideal location. No problems.”

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Posted 10 years ago

“Good value for money”

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Posted 10 years ago

“I would have said 'good' or 'very good' had the upgrade to short-stay from the long-stay car park have resulted in an easier task in terms of finding a space nearer to the terminal building itself. When I finally found a vacant parking space - it was almost as far away as the long-term parking and quite a way to walk.”

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Posted 10 years ago

“I Use Prioity Parking quite a bit for several reasons I walk with a stick and find its location ideal, I like to keep our cars under cover as much as possible. One negative is that you have to either stop at the office to get a card to exit the car park or you have to push a buzzer to call someone who then sometimes hangs up and keeps you waiting "please sort this" Thanks”

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Posted 10 years ago

“The entry procedure is fine and easy. The exit procedure, is where I have issues! This is the second time I have used the priority section and each time I have issues of trying to exit the car park at the exit barrier. On both occasions I have pre booked the priority area in plenty of time to take advantage of the discounts. Each time at approaching the exit and inserting my ticket, the ticket is rejected saying that I have not paid the correct amount. Each time having to ring the help line, who after checking my details, etc, etc, raised the barrier. I travel a fair few times to the airport and going into Priority is a convenience but I will be thinking twice before booking again.”

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Posted 10 years ago

Aberdeen International Airport is rated 4.2 based on 2,953 reviews