Aberdeen International Airport Reviews

Name: Aberdeen International Airport
Rating: 4.17

4.2 Rating 2,952 Reviews

79 %

of reviewers recommend Aberdeen International Airport

4.2

Based on 2,952 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+44 (0)844 481 6666

Location:

Dyce, Aberdeen AB21 7DU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, very efficient, easy to use and cost effective - will use again, thanks.”

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Posted 9 years ago

“A very efficient and polite service. On a separate matter. I do think that passengers should be 'strongly' encouraged to uplift trays from post scanning/inspection area and move over to shelves/tables at the end of the inspection area 'before' restoring themselves i.e. boots, shoes, jackets, belts etc. Otherwise a bottleneck is created and others affected by waiting longer to pass through security, some of whom may not have much time to spare.”

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Posted 9 years ago

“We had to travel some distance to get to the airport and was relieved to find the short stay car park well signposted and easy to use. Thank you for your efficient service which added to good memories of a great holiday.”

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Posted 9 years ago

“Car park ok alway so full and struggle to get a space I missed my flight back due to an accident on M6 and had to get next available flight next morning and was charged another 26.99 to add to my bad day”

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Posted 9 years ago

“Good and very frequent bus service to and from the airport. Friendly staff and clean and comfortable bus. The system needs to highlight how the system works with regard to bus stops in the parking area which could be announced by the bus driver.”

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Posted 9 years ago

“Car parking was easy and straightforward. I booked and prepaid online. The bus service on my return was quick and exiting the car park was trouble free. an excellent option for long term parking at Aberdeen Airport.”

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Posted 9 years ago

“Easy to follow signs to the Long Stay car park. Frequent free transport to and from the airport to the car park. Very helpful staff, I had pre-booked the long stay car park but entered the wrong car registration. The staff talked me through the exit procedure hassle free.”

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Posted 9 years ago

“Very easy process to book. Could somewhere note periods of grace of hour booked as it can be a worry if the outgoing time is over stayed due to possible flight delays for example. Perhaps it could be advised once the booking has been made to ensure someone doesn't try and get the extra time for free!!”

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Posted 9 years ago

“Great as it was so close to door. A little overpriced for the time I was there.”

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Posted 9 years ago

“so handy....still pricey against £16 at airpark...but convenient.”

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Posted 9 years ago

“Very easy to book and even though my flight was delayed, I was not charged extra. Will use again”

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Posted 9 years ago

“It was value for money and was more convenient than getting a taxi.”

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Posted 9 years ago

“Excellent service.From the bus trips to care of my car when away! Will defiantly use again!”

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Posted 9 years ago

“Very convenient, close to terminal building .”

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Posted 9 years ago

“Absolutely delighted with the car park. Easy to access and you know your car is perfectly safe when you leave it here.”

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Posted 9 years ago

“I had to pay twice to leave the car park. I paid online and then had to pay again at the exit gate when I came to depart. I have lodged a refund request by email but so far have had no response or confirmation that the email has been received.”

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Posted 9 years ago

“.....the process of arranging the long stay was straight forward and all the information regarding what to do on arrival etc was easy to understand, and well documented. ....the staff bus drivers were cheery, courteous and efficient.....all went like clockwork.....the cost was economical, the vehicle was in a secure location and all transfers were speedy....I was very satisfied with the whole operation and will use the same company again.......Thank you”

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Posted 9 years ago

“I had a very poor experience with my pre-pay long stay booking. After booking online and pre-paying with no problems, upon arrival at the entry my booking was not recognised. Assistance was provided and I was assured that the ticket I received at entry would reflect my pre-paid details. Upon coming to exit the car park using my 'pre-paid' ticket I was instructed to return to the paystation and to pay the full 39 pound fee to exit. Due to the time (2140) no assistance was available. I have now been charged both my pre-pay and exit charge - almost £75 for less than 48 hrs parking. I have reported this to customer services but was requested to provide both my card details and receipt issued for the second payment to 'prove' my time of exit - no receipt was issued - and I expect a modern system to be able to track when my ticket was validated on exit and the payment taken. As a result I am unlikely to use this facility again nor will I recommend it to my friends. Highly disappointing!”

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Posted 9 years ago

“So easy to book and reasonably priced. Took all the hassle out of the start of our holiday and would definitely use this service again.”

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Posted 9 years ago

“Couldn't have been easier. Excellent.”

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Posted 9 years ago

Aberdeen International Airport is rated 4.2 based on 2,952 reviews