“
As a customer, I expected a certain level of after-sales service, especially when the product delivered was not up to the mark.
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posted 9 months ago
- Anonymous
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Poor Service. On receipt of product which contained no instructions, I sent an email asking about how the string attachment was meant to be attached and what the 2 screws in the package were for. No response received and will haveto consider returning the product. No point marketing techy gadgets if you can't even get the basics right.
”
posted 1 year ago
- Anonymous
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I've been buying abis projector home cinema packages for 8 years,I also have recommended there cinema packages to family and friends, I returned a projector on the 9th unopened unused and in time for a refund, still to this day I've no received a refund nor an email response, absolutely the worst service I've had of any company bar none, ombudsman asap.
”
posted 1 year ago
- Michael Fallon
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I am extremely disappointed with the customer service of ABIS.
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posted 1 year ago
- Simon Chesterfield
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Your Customer service is very poor and I'm disappointed with the whole experience.
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posted 1 year ago
- Michael Harrison
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Extremely bad customer service. Never knew were my order was and after 3 days of delay someone called saying they were at my door waiting to deliver the parcel. ABIS never offered any compensation
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posted 2 years ago
- Marc Garcia Monferrer
“
They sent a faulty projector that broke after 2 days, I have been trying to get the projector back for nearly a month, they don’t reply to e mails, they are just ignoring me.DO NOT BUY FROM ABIS Electronics! Poor customers service. AVOID.
I’m just worry now that they won’t send me the repaired projector back now.
”
posted 2 years ago
- Anonymous
“
RECEIVED A FAULTY PROJECTOR SCREEN. CHASING AFTER REPLACEMENT ONE FOR A WEEK. NO-BODY DEALING WITH THE ISSUE AND THEN ONE WEEK LATER SAY THEY HAVNT GOT A REPLACEMENT. RUBBISH SERVICE
”
posted 2 years ago
- Pat Quinn
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I bought 2 hand dryers, one stopped to work less in less than 4 days. I called customer service to understand what should i do, send back or they send an engineer to fix it. I called more than 7 times per 3 days, sent 3 emails and never got an answer. Always asking for me to wait that someone will contact me, what never happened. Still have no answer or problem fixed.
”
posted 5 years ago
- Erico
