Libra Skincare LTD Reviews

Name: Libra Skincare LTD
Address: Unit 2A Southmead Farm, Charlton Road, Radstock, Somerset
Rating: 4.84

4.8 Rating 1,262 Reviews

97 %

of reviewers recommend Libra Skincare LTD

4.8

Based on 1,262 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01225290231

Email:

support@abloomnova.net

Location:

Unit 2A Southmead Farm,
Charlton Road,
Radstock
Somerset
BA3 5EX

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Libra Skincare LTD 4 star review on 26th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, great prices. Shame about delivery times took weeks to arrive and got charged 25% more in custom charges so product wasn't really worth it in the end.”

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Posted 1 year ago

“Great selection of products at good prices. Delivery was very quick and I would definitely recommend this website.”

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Posted 1 year ago

“Livraison rapide. Article conforme. Prix très attractif”

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Posted 1 year ago

“Very convenient service, very fast delivery.”

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Posted 1 year ago

“Best products for a reasonable price. The product range is also very diverse. You can always find something for men and women here. Great!”

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Posted 1 year ago

“Très cher par rapport à avant…”

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Posted 1 year ago

“I have been a customer on this site for more than 10 years. Thank you abloomnova your communication and your service is perfect”

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Posted 1 year ago

“The delivery reached totally damadged. It happend twice.”

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Posted 1 year ago

Dear Sadhana, We sincerely apologize for the inconvenience you experienced. These things can happen from time to time. We promptly issued a full refund as soon as we spoke with you, and I remained in constant communication with you throughout the process. We appreciate your feedback, even if it was anonymous and negative, as it helps us improve our services. Warm regards, Zane

Posted 1 year ago

“Good products & reliable delivery.”

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Posted 1 year ago

“Product is as described. Very good and helpful customer service with was much appreciated when i had some queries”

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Posted 1 year ago

“I have used abloomnova many times for my Guinot skincare. They are very competitive in price and are able to supply the large sizes. Very happy with this company and I will continue to use them.”

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Posted 1 year ago

“Super Firma,sehr schnelle Lieferung alles top. Leider kann man zuwenig lieferbare Ware bestellen.”

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Posted 1 year ago

“After the re-opening Warehouse in NL, the products became extremely expensive. The price doubled!”

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Posted 1 year ago

Dear Customer, It's important to clarify that our prices are adjusted to reflect the current market conditions, and just like you, we are also facing increasing expenses. We want to provide you with the best possible products and services, and that means making sure our business remains sustainable. We understand that you might have noticed some price increases, but please know that we are working tirelessly, often putting in 15-hour days without breaks or holidays, to ensure that we can continue to offer you quality products and maintain our commitment to you. We hope you understand the reasons behind these adjustments in our prices, and we truly appreciate your continued support. Thank you for being a valued customer. Warm regards, Zane

Posted 1 year ago

“I ordered 2 different Elemis facial oils:Superfoods and pro definition. Both for a fraction of the normal cost. Ordering was simple. It arrived quickly. Very happy with my purchases. Will order again in future.”

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Posted 1 year ago

“Good products and prices.”

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Posted 1 year ago

“Excellent products”

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Posted 1 year ago

“Ottimo very well”

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Posted 1 year ago

“Can never get anything as nothing is ever stocked. All looks fantastic from the prices to the products, just a shame you never have the items available. Everytime I look you have nothing available I request to be notified yet I don't ever seem to receive an e-mail. You need to work on stocking otherwise its like looking at a closes shop in the street never open to sell.”

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Posted 1 year ago

Dear Floss, Before leaving this negative feedback, could you please inquire about the recent challenges our business has faced? Over the past seven months, we've endured significant hardships due to government rule changes. We've essentially had to rebuild our business in the EU from the ground up, dedicating ourselves to providing our services and products for free during this period. We deliberately kept our products listed to maintain our hard-earned presence on Google, which we've nurtured over 18 years. Currently, our team is working tirelessly, often putting in 14-16 hour days, to restore our services and stock to their previous levels. While we may have fallen short in your eyes, I want to express my immense pride in my team for their dedication and the speed with which we've managed to get back on our feet. Thank you for being a valued customer, and your understanding during this challenging time is greatly appreciated. Best regards, Zane

Posted 1 year ago

“Hello!I’m very happy that I found you! Very good quality of product!I like that i reciced a lot of samples for creams!Definitly i will buy again from you!”

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Posted 1 year ago

“Excellent customer service. Very helpful. Variety & Quality. Well packaged products & fast delivery. Thank you”

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Posted 1 year ago

Libra Skincare LTD is rated 4.8 based on 1,262 reviews