“I do love every box and items I have received. The only real issue I have at the moment, is the communication. I have not received an email about my March box being sent, or an email that lets me know that the box will be late shipping. I used to get those communications regularly.
I also have received 2 emails saying welcome, congratulations on my first order....I have been ordering from you since it was called Accio. That was quite some time in the past.
I do truly love the items I receive. They have been nicely curated. Thank you for the care you show when choosing items.
One suggestion, we haven't gotten anything related to our houses in a long time. That would be something good to see again.”
“I love the box!! They have so many different kinds of things in them. Customer service is amazing. If you need to put a hold on your subscription, no problem!! They are so easy to deal with!!”
“I love accio, and have enjoyed my packed more these last two boxes. The items I’ve received have been more varied and interesting then in some in other months. I’m interested to see whats coming in future boxes. Book nooks? Pocket watches? Slippers? More edible things? I’d be pleased with tea.
I took off a star for the shipping. Shipping has been /awful/. I never know when something is actually going to ship after arrive. I still havent received something I ordered some three months ago. It took for ever for things I ordered off the shop section to ship, never mind arrive. It took months. And the subscription boxes never ship or arrive when they’re meant to do so. I dont think mine June box even arrived in June. And I know its because some of the items have issues arriving, but its frustrating. If it were once or twice it’d be understandable but at this point it’s almost regular. The shipping issues alone have almost made me considered cancelling, considering the cost of the subscription combined with shipping. Only the quality of products convinced me to stay. Something needs to be figured out about your shipping issues, or else better compensation and/or more transparency needs to be involved because as is its extremely frustrqting.”
“I love my boxes! Unique items you can't find anywhere else. Everything is packaged and delivered in a way that makes me so excited for each one. The themes of each box are outstanding. I can't wait for the next one!”
“As a new international subscriber there is always a little apprehension especially with cost and exchange rate.
I have reached out to the team and they have been so helpful. I am looking forward to receiving my boxes, thank you”
“I love the pin boxes. My only "complaint" is that when the boxes were originally advertised they said there would be 3-5 pins included but so far there hasn't been more than 3 in the boxes.”
“Happy to see that the quality of the boxes has gone up. Customer service is great and the website is user-friendly. Rather satisfied and would recommend to friends/family.”
“Love the pins in the box! They were fabulous ! Just kind of sad only three. Would of rather had a smaller staff pin, it is huge and pulls down my shirt, and a fourth pin. I did like the collector card of Peter Kenneth. I am a first time buyer. Don't know if I'll get another.”
“Wonderfully unique product ideas and great quality. The only issue I have had was my product not shipping to the updated mailing address. Clara from customer service was helpful in lining up a replacement piece.”
“I cannot wait to get the Sept box, my first. I've been following unboxings for years on the Potter Collector channel. I am really sad I missed the Music Themed box- it was perfection!”
