Hi Nils. Bans unfortunately happen when people send a ticket report to riot. This chance is 0.27%.
Rest assured that you are covered with our lifetime warranty so you can either have a full refund or a working replacement. Kindly get in touch with us by email (support@accountsoflegends.com) or in the live chat on our website.
“Very fast and easy service. I didn't get scammed of my account the second I bought it, all you have to do is to change your mail and password as soon as possible. So I guess it's all good.”