“The transaction worked totally fine!
The email was sent automatically. I received it just a short moment after purchase- perfect.
I know buying accounts.. the account always is a mess in the email. And they should head out more to change the nickname cause other players recognize the style of nicknames of generated accounts.
But the rest was completly fine!”
Hey!
Thank you so much for the feedback. You got a very important point there with the in-game name. We outline the importance of changing the in-game name quite a few times in the email. Do you have a recommendation on how we can make it more clear how important this is?
We also refer to our discord server where we "got a full guide on how to avoid bans". You can join here: https://discord.gg/CxqWtNykEX
All the best
John
