Name: Achieve Test Prep
Address: 228 Park Ave S., #29831, New York, New York
Rating: 4.84

“i LIKE THE PROGRAM BUT THE ACCENT OF THE REPERSENTIVES IS HARD TO UNDERSTAND”

Posted 1 year ago

We appreciate your honest feedback Courtney. At Achieve we strive to make sure that all our customer's needs are met for a successful program. We apologize that there has been a communication barrier due to the heavy accent. At Achieve, we embrace diversity and inclusion and hence the diverse workplace. All our agents are equally very knowledgeable and for this reason, we will allocate you a new dedicated advisor for a better experience. Please reach out to us for any concerns or feedback regarding the program. Thank you!

Posted 1 year ago

“Customer service was very helpful”

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Posted 1 year ago

Thank you for leaving us wonderful feedback. At Achieve, we derive satisfaction from offering consistent and exceptional customer service to all our customers. We are happy to learn that we have been of help. Please reach out to us for any assistance regarding the program. Thank you!

Posted 1 year ago

“Always very friendly and helpful.”

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Posted 1 year ago

Thank you for your valuable feedback. We greatly appreciate you taking the time to share your experience with us. Our team is committed to consistently improving and providing you with an outstanding customer experience. We will personally relay your feedback to Edith and acknowledge her exceptional performance. It's always motivating to hear that our team members are delivering excellent service. If there is anything else we can do to support you on your educational journey, please don't hesitate to reach out. We're here to assist you every step of the way.

Posted 1 year ago

“Rolando Lobitano was patient while I navigated through the beginning of my achieve journey. Kindly answered all my questions and allowed me to gain knowledge with this introduction!”

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Posted 1 year ago

Thank you for taking the time to leave us feedback Ashlee. Our team is well-equipped with knowledge and information to make the program a success for you. We are happy to learn that Rolando Lobitano was helpful. He will be happy to hear of this amazing feedback. Please reach out to us for any assistance regarding the program and we will be happy to help. Thank you for learning with Achieve!

Posted 1 year ago

“I appreciate your help,Winfred. You always make it easy. Thank you”

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Posted 1 year ago

Thank you for taking the time to leave us this wonderful feedback regarding your experience with Winfred. Our customer service representatives provide support to our customers to ensure they have a smooth and easy time as they work towards achieving their academic goals. We will share this amazing feedback with Winfred. If you have any questions or concerns regarding the program, please let us know and we will be happy to help. Thank you for learning with Achieve!

Posted 1 year ago

“It was very amazing and Jason Wong who was my adviser was very amazing and authentic”

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Posted 1 year ago

We appreciate your amazing feedback. We are happy to have you on board and will pass this wonderful feedback on to Jason. We are here to support you in your education journey. Feel free to contact us for any concerns regarding the program, we are here to serve you!

Posted 1 year ago

“First, my instructor coughed throughout the classes every week. The instructor could not explain everything in detail, the other students were explaining the subject. I feel the program was a waste of time and money. The counsel kept telling me to pay my money in full instead of a monthly fee. The test was not explained in detail when or how the test was to be taken. So I wasted 115.00 dollars for nothing because I was not prepare correctly. Wasted money on this achieve classes for nothing.”

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Posted 1 year ago

Hello Sherry. Thank you for taking the time to leave us your comments. Your feedback is valuable to us as we work to improve our products and services. It is only human to cough sometimes, especially since as an instructor you have to talk for many hours at a time. We do apologize if the course material was not detailed or instructive enough for you and have reported this to our E-learning department to investigate further. We do want to note that we have highly qualified BSN instructors who have helped thousands of students achieve their goal of getting an RN degree. I can see that our advisors have provided you with more information about financial payment options. Please don't feel pressured to make the payment in full. We also have a monthly payment option available that may be more suitable for your needs. We would like to resolve your concerns by offering you classes with a different instructor and free extra tutoring on a one-on-one basis so you can reach your academic goals. Please feel free to reach out to us for more information.

Posted 1 year ago

“Juliet Muyonga has been very helpful in every step of my initial course. She is finding ways to help me and encourage me to continue and mentions always available to be reached when I have any question about the course or courses. Professional and easy to communicate with. Understanding and gives suggestions that is helpful. I thank her for all she does.”

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Posted 1 year ago

We appreciate and thank you for your positive feedback. We always strive to meet our customers’ expectations and go the extra mile in assisting them in achieving their educational goals. We’re delighted to know that our team provides the support you need, and we are pleased to relay your positive feedback to Juliet about her doing a fantastic job. We welcome the opportunity to assist you on your educational journey as your success becomes our success.

Posted 1 year ago

“Ifeoma Ezema was very helpful”

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Posted 1 year ago

Thank you for taking the time to share your experience with Achieve. We will continue to work hard and strive to deliver an exceptional customer experience. We’re happy to hear one of our team members did a fantastic job for you! We will share your feedback with Ifeoma. Please reach out if there is anything we can do to assist you on your education journey further.

Posted 1 year ago

“Great program to help you get ready for an RN bridge program. My advisor, Jennifer Balough, was wonderful throughout the whole process. She was able to help me with any question or need I had. She was also very supportive and a great cheerleader to have in my corner.”

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Posted 1 year ago

Thank you for taking the time to leave us a positive review; your feedback is highly appreciated. Excellent customer service is one of our top priorities, and we strive to go the extra mile for our customer's satisfaction. We are delighted to relay your kind words to Jennifer about doing a fabulous job. We are happy we have been able to support you on your road to success. Please reach out to us for any reason along your education journey.

Posted 1 year ago

“They're amazing if you're looking to bridge into RN. My dedicated advisor is really helpful. So far my experience has been good but they could be better with their response rate.”

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Posted 1 year ago

We are excited to share your positive feedback with our Customer Success team. We have forwarded your comment regarding response rates to the team for further review. In most cases, requests are resolved within 24 hours. We appreciate hearing from you!

Posted 1 year ago

“I am happy that I choose achieve, so far everything is going fine, I took my first exam and passed, The instructors and advisers are extraordinarily helpful, a lot of resources was made available for me that lead to my success in my first exam.”

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Posted 1 year ago

Thank you for sending a positive review about Achieve. Congratulations on passing Introduction to Psychology exam! Our instructors play a vital role in preparing you to pass each exam. We are excited to share your positive feedback with Instructor Anne Wade. Excellent customer service is one of our top priorities, and we strive to go the extra mile for our customer's satisfaction. We look forward to supporting you throughout your educational journey. Keep up the great work!

Posted 1 year ago

“So far I've had a great first course. I like the instructor, and the different resources for learning content.”

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Posted 1 year ago

Thank you for the review! If you need additional exam support - be sure to reach out to your advisor regarding 1-on-1 tutoring. Our role is to support you on your educational journey.

Posted 1 year ago

“Achieve is the most practical way to proceed with your education if you're considering finishing your degree. Financially they are more affordable than a community college or an actual university for a in-state student. I took a long time to pick what program to finish my degree and had no time for full-semester classes- with Achieve, I can get through my prerequisites quicker, and the instructors are full of knowledge. I enjoy the program and feel I have plenty of support if needed. I've even been assigned to an incredible advisor Jennifer who guides me and motivates me in all the courses I signed up to take. I feel this is the most cost-effective and time-efficient way to meet my goals, and I believe Achieve is available to assist me in whatever way they can to help me succeed. I am exceptionally pleased I chose Achieve’s program.”

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Posted 1 year ago

Thank you for taking the time to leave us a positive review; your feedback is highly appreciated. Excellent customer service is one of our top priorities, and we strive to go the extra mile for our customer's satisfaction. We are delighted to relay your kind words to Jennifer about doing a fabulous job. We are happy we have been able to support you on your road to success. Please reach out to us for any reason along your education journey. For more information please call us on 888-600-3640 or email: jameela.usman@achieve-test-prep.com

Posted 1 year ago

“I had a lot of challenges and disappointment but Achieve Test Prep came through for me with patience and resourcefulness which helped me in being successful with my exam. Thank you Achieve.”

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Posted 1 year ago

Thank you for leaving a review! At Achieve, we know life happens. We are excited you passed your Developmental Psychology exam! Be sure to reward your success, you earned it! We are here to support you, please give us a call on 888-600-3640, or email: jameela.usman@achieve-test-prep.com, if you need any further assistance.

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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