A Choice Reviews

Name: A Choice
Rating: 2.24

2.2 Rating 357 Reviews

31 %

of reviewers recommend A Choice

Company Reviews

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2.2

Based on 357 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Insured my son who is learning to drive last year when he was a student but now he is working his more if a risk?? Not even driving to work yet as not passed! Odd”

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Posted 2 years ago

“This company changed £270 to cancel an insurance policy that had only been taken out a few minutes earlier. There was very poor communication re costs and conditions. These people are dishonest.”

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Posted 2 years ago

“They are broker d,t beleive on them. definately they cheat at some point.”

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Posted 2 years ago

“Avoid this company!”

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Posted 2 years ago

“Pay the extra and go with a different insurance company.”

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Posted 2 years ago

“Mugging their customers off instead of earning their extortionate fee to represent the customer! Avoid this shambles.”

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Posted 2 years ago

““TERRIBLE INSURANCE COMPANY” Provided all documents as requested within the time they stated which they confirmed they had received. Then get a letter saying my insurance is being cancelled as I haven’t provided the documents! They have taken my money and cancelled my insurance for no valid reason. Absolutely joke of a company and a huge ripoff!!! Avoid at all costs”

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Posted 2 years ago

“Very happy with the service received. Rebecca took the time to make sure my needs were met and helped me a great deal - fantastic customer service.”

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Posted 3 years ago

“HORRIBLE INSURANCE COMPANY!!! AVOID!!! So many bad reviews anyway says it all wish I had read these reviews before using them! Really unprofessional all they want is to take extra money from people when you question them they don’t know what to say. Can’t wait to leave this company I won’t recommend anyone or ever use again really regret even giving them a penny of my money to a rubbish company!!! Avoid at all costs.”

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Posted 3 years ago

“**Company that targets younger drivers and exploits them. ** Cannot express how much I advise not taking insurance with this company. The only way to make amendments to your policy is by phoning, and their openning hours are impractical for anyone working a 9-5 job (plus the length of time they leave you on hold is shocking). I read bad reviews prior to taking insurance with them and I wish I had paid attention. Any amendments made to the policy are extremely expensive, for changing to business use and reducing my miles by 2000 I was charged over £100. Refunds for cancelling the policy take up to 30 days, on top of this the money they deduct for you cancelling is ridiculous. One positive though, if you select the option on the phone that you wish to cancel your insurance, amazingly they answer a lot faster. I have ended up worse off by cancelling my policy and going else where, but from a moral point of view I could no longer insure my car with a company that profits so much from 'young and inexperienced drivers'. Just to note, I have been driving for over 3 years and I am still classed as 'inexperienced'.”

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Posted 3 years ago

“Can't leave zero stars apparently but don't touch this company. My son took out car insurance on his provisional licence so that he could learn in his car. He took his test (managed to get a cancellation as there are currently long waits) and they then could not insure him - apparently because there were less than 40 days between him starting the insurance and passing his test to then need insurance on a full licence. In spite of them not being able to insure him, we were charged a cancellation fee of £130 - nothing mentioned at the time of us taking the policy out about the 40 days (and pretty fundamental in this situation). Absolute bunch of scammers who are making money off people in a difficult situation - test dates are hard to get and who is not going to jump at a cancellation giving them an earlier test date???”

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Posted 3 years ago

“I would not touch this company.They are… I would not touch this company.They are complete con artist who take your money then cancel your insurance after all documentation has been supplied,they know think it is adequate for them to them send a bill for more money Financial ombudsman is being contacted”

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Posted 3 years ago

“I don't recommend this insurance comp. . Mess on their servers and horrible servis!”

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Posted 3 years ago

“This company is an absolute disgrace. Took a policy out for my daughter who is a learner driver. The premium came in low. I called today to say my daughter passed her test and was told that due to her passing her test within 40 days of taking out the policy, they had to talk with an underwriter to get it renewed. On getting the authority to renew I was told the premium goes from £360 to well over £2000. When I took the policy out after speaking to a member of staff I was not made aware of this. I have now gone and cancelled the policy and was told that as this is after the 14 days I would be charged £50 admin fee, their commission, no refund for the excess cover and legal cover plus other premium charges. In total, out of the £360 I paid for the 12 months cover I will be getting just over £100 back in refund for 15 days cover. Be very aware of this company and how they deceive you. I am now reporting them to the Insurance Ombudsman. Wish I could give a no start rating.”

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Posted 3 years ago

“My stepdaughter cancelled insurance because she passed her test and was slapped with a ridiculous cancellation payment plus 75pound admin fees, will never use again and hope other people don't get charged ridiculous amounts”

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Posted 3 years ago

“Just slapped me with a £223 premium… Just slapped me with a £223 premium plus charges becuase the date of purchase of my vehicle I put in wrong. Honest mistake. Im unsure how this would even change anything. I can understand if you gave the incorrect NCB or address etc. The only reason why they have above average reviews is because they entice you with a free shop voucher so naturally you would put in a good review. Stay away from them.”

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Posted 3 years ago

“Zero rating for A Choice insurance. Bunch of scammer. Parasite, total lunatic.”

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Posted 5 years ago

“Good service with no issues, glad I chose them”

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Posted 5 years ago

“Took double payment for the deposit!!!”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

A Choice is rated 2.2 based on 357 reviews