ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.62

4.6 Rating 1,462 Reviews

92 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,462 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 5 star review on 10th October 2024

Clara

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Most efficient and reliable. Always called back with relevant information at the appointed time. Explained the different policy options clearly and with obvious competent confident knowledge. Never “advised” me but gave me the information I needed to make a decision. Thank you.”

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Posted 6 years ago

“Good company to deal with do source the most competitive premiums in the market. Easy to deal with and good communication.. Handle setting up of the policy as well. Was dealing with Lance and was very polite and professional.”

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Posted 6 years ago

“Very slow in passing on renewal notice.”

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Posted 6 years ago

“Pleased overall with the service. The person conducting the telephone questionnaire, whilst perfectly pleasant, did not come across as totally professional and used to conducting interviews. Whilst I totally understand it is me, as the one wanting the policy who gives the answers & the interviewer may just be reading out questions, some clarification would have helped. There was some delay, apparently due to a new system being activated, but we were kept updated to a certain degree. It was made clear that important iinfo should be in paper format due to poor signal & no computer faciliity where live. Unsure if broker let AIG know of this as documentation emailed through. This was useless and AIG had to be asked to send in paper format. Very appreciative of the help from Simon Lewis, who quickly sent through several quotes in the required paper forma. Thank you Simon.”

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Posted 6 years ago

“AQ found me a health insurance policy at a better price.”

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Posted 6 years ago

“Very happy with the service. Always polite and efficient.”

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Posted 6 years ago

“Lady who dealt with my new policy was really helpful and friendly. Think her name was Laura.”

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Posted 6 years ago

“Very thorough and patient. Great advice.”

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Posted 6 years ago

“Billy Usswald is awesome!!!!!!!!!!!!!!!! Best consultant ever”

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Posted 6 years ago

“Lance was very professional and super helpful”

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Posted 6 years ago

“Very friendly and helpful.”

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Posted 6 years ago

“The sales adviser whom I dealt with namely Matthew Dotchon was very professional and explained everything in detail, no pressure selling or misleading. Highly recommended”

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Posted 6 years ago

“There were a few issues with getting my requirements correct and then the monthly payment was higher than quoted, but all got sorted out. Was very happy with the fact that the second years premium remained unchanged.”

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Posted 6 years ago

“I dealt with my renewed premium myself so I’m not quite sure what you actually did for me, other than sending a quick email. I’m assuming you received some form of payment on the renewal, so I would expect more than just an email in such circumstances.”

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Posted 6 years ago

“Most helpful and supportive..... a pleasure to deal with. Thank you.”

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Posted 6 years ago

“veery efficient and prompt”

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Posted 6 years ago

“Fantastic service, thank you for everything!”

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Posted 6 years ago

“Attentive service”

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Posted 6 years ago

“sorted out a difficult problem on changing cover - found me a good price at a good rate, kept me updated throughout and sent me all the information I needed promptly.”

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Posted 6 years ago

“quick response to enquiries”

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Posted 6 years ago

ActiveQuote is rated 4.6 based on 1,462 reviews