ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.62

4.6 Rating 1,462 Reviews

92 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,462 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 5 star review on 10th October 2024

Clara

Anonymous

Anonymous // 01/01/2019

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“i am very satisfied with activequote....”

Helpful Report

Posted 4 years ago

“Excellent professional service answered all of my questions with ease and professionalism would recommend this company and the consultant to friends and family”

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Posted 4 years ago

“The Consultant dealing with my case was extremely effective and efficient. She was at all times very patient, supportive and gave me the best possible customer service experience.”

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Posted 4 years ago

“The services provided were professional and as expected from the best customer service team. Well done.”

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Posted 4 years ago

“Alex Seaton was incredibly helpful providing information about all of my options, allowing me to make an informed decision. Every question I asked was answered in an incredibly helpful way and never a bother to answer more.”

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Posted 4 years ago

“Quick service with understanding customer needs!!!”

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Posted 4 years ago

“Great Service”

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Posted 4 years ago

“Able to beat my current policy payments by a mile with structure and clear messaging Simple process, polite call back from both support teams to complete my quote and to capture my medical history Would recommend”

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Posted 4 years ago

“Denise was absolutely fabulous in assisting me find the right health insurance! Their customer service has been exceptional! Thank you Denise for guiding me well!”

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Posted 4 years ago

“ActiveQuote has really helped me out by providing us best deal on Mortgage Insurance. We been consulting it with Mathew Jones and he was so patient and humble. I might have requested around 10 different quotes and never let us down. We would definitely recommend AQ if anyone is planning to get an insurance quotes.”

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Posted 4 years ago

“Very friendly, professional and helpful staff”

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Posted 4 years ago

“Great bunch of people you really act well for their customers, negotiating some attractive deals and saving money. I have been with them for several years and really appreciate what they have done”

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Posted 4 years ago

“Activequote always go "the extra mile" to ensure their clients receive the best quotes to fit their needs. Always pleasant when dealing with customers.”

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Posted 4 years ago

“I believe I spoke to Michael on the phone who was extremely helpful.”

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Posted 4 years ago

“Great service and attention to detail. Even pointed out something about my policy that I had not noticed before and enabled me to reclaim over £500 in dental expenses for the last 4 years!”

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Posted 4 years ago

“Sian was super helpful and even though I was extremely busy at the time and really didn't want to read the new information given, she remained patient and reassuring.”

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Posted 4 years ago

“Excellent, clear advice without jargon and prejudice.”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“Every year you say it's up for renewal, but you don't actually do anything 'active' at all. You don't offer any alternatives, or say if the new quote is as expected or could do better... It just like, "Here's your new quote, contact us if you need us"... I mean... okay!”

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Posted 4 years ago

Hi Kris, We are really disappointed to hear that our service has not met your expectations on this occasion. As you will see from our Trustpilot scores we pride ourselves on delivering exceptional service to our customers. If we have fallen short on this occasion, we would appreciate the opportunity to firstly apologise and then investigate the matter further. If you are able to email us your contact details at marketing@activequote.com, a member of our customer services team will assist you.

Posted 4 years ago

“Fast, knowledgeable, answered all my question and very easy to talked too.”

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Posted 4 years ago

ActiveQuote is rated 4.6 based on 1,462 reviews