ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.62

4.6 Rating 1,462 Reviews

92 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,462 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 5 star review on 10th October 2024

Clara

Anonymous

Anonymous // 01/01/2019

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“The renewal process was fairly simple and emails promptly answered. They can get you,a good deal for consideration”

Helpful Report

Posted 8 years ago

“We originally arranged our health insurance through Active Quote and secured a good provider at a competitive price. Over recent years we noticed that this provider was putting up their prices quite a lot and took Active Quote up on their offer to review our coverage and see if there were other insurers who would provide the same level of cover and at a cheaper price. After a great deal of work on their part, they secured a new health insurance provider that was approximately £35.00 month less expensive and provided the same level of cover. Couldn't be happier with their service and they way they kept us informed and presented the various options available. We asked a lot of questions about the quote, especially about the hospitals the included and if it included cancer cover and they were always able to answer our queries in good detail. I would recommend this service to anyone, Active Quote have gained our trust and we will continue to have them review and source our health insurance provider.”

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Posted 8 years ago

“Andrew was extremely helpful and very informative. Lovely manner and very engaging.”

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Posted 8 years ago

“Probably the most helpful and caring company I have ever dealt with. Josh was superb. Patient and professional at all times, he certainly went the extra mile to make sure that BUPA eventually got it right. Well done !”

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Posted 8 years ago

“Very efficient when it comes to closing a sale, but extremely slack once the deal was done and administrative follow-up is required. Despite repeat emails and phone calls, I have still not received a proper response from the client rep on the status of my request. To make matters more complicated, I now have to go through them each time I need a change of details as the insurer will not entertain changes since the policy was purchased through ActiveQuote. On hindsight, I should've bought the policy directly from the insurer and save myself the hassle and time.”

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Posted 8 years ago

“We were extremely impressed by the knowledge and professionalism of Leanne ROSS in handling our change over from a company based policy to private. I would certainly reccomend Leanne ROSS.”

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Posted 8 years ago

“Pleased with the prompt way they sorted my quotation and cover received thank you”

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Posted 8 years ago

“Very satisfied. Quick service , helpful and professional staff”

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Posted 8 years ago

“No fuss service dealt with my enquiry promptly and provided the insurance cover to meet my needs”

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Posted 8 years ago

“Very satisfied with the service. Kept in touch during the transaction.”

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Posted 8 years ago

“The guy knew the product very well, and was more than helpful. Was particularly impressed with his patience and certainly was not pushy. Made this transaction very easy”

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Posted 8 years ago

“After a shaky start to the year with alterations to pricing and the hospital lists, a new quote and amended list was received - thanks for listening to your customers! A good service and excellent staff so glad to be using their service.”

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Posted 8 years ago

“Service remains good in the last yrs I have been using their services”

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Posted 8 years ago

“Highly efficient and friendly. Good communicators even when I, the client is not easy to reach.”

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Posted 8 years ago

“straight forward and very helpful phone assistant, all sorted out over the phone very convenient as I was very concerned to change companies after such a long time but assistant made it quite simple and helped as I had not covered my salary as I thought but just my loan payments. Very pleased as you never know what can happen.”

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Posted 8 years ago

“Highly recommenf Matthew D. Very happy with my choice! Many thanks, M C”

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Posted 8 years ago

“Always helpful staff excellent company”

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Posted 8 years ago

“The cover meets the needs but the premiums are very high compare with other like for like providers.”

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Posted 8 years ago

“Very informative , patient and courteous. Answered all my queries quickly and with accuracy. Thank you”

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Posted 8 years ago

“Andrew was friendly and very helpful. I was impressed by what he managed to deliver. Highly recommended.”

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Posted 8 years ago

ActiveQuote is rated 4.6 based on 1,462 reviews