ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.62

4.6 Rating 1,462 Reviews

92 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,462 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 5 star review on 10th October 2024

Clara

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Renewal very clearly explained to me, an offer was made to loom for a differnt quote. A very professional service thanks”

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Posted 8 years ago

“Name was polite and efficient . Took a while to get back to me but information was always what we needed to discuss.”

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Posted 8 years ago

“Excellent response times, good use of technology, helpful, polite service with a great outcome saving me a significant amount of money. Michael Rix did an excellent job.”

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Posted 8 years ago

“Leanne Ross was most helpful in switching our Personal Health Insurance from Bupa to Aviva. She sensitively guided us through the maze of insurance questions and came up with a product that was perfect. We felt confident in all her advice and knowledge and she made what could have been a difficult decision a straightforward one.”

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Posted 8 years ago

“Pleasant to deal with”

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Posted 8 years ago

“The usual good service was not apparent the year. No renewal email or letter so I had to chase it up; failed to ring me back in the timescale given to me; was not able to offer any attractive alternatives. However.....I still renewed with existing provider so not all bad!”

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Posted 8 years ago

“I was not Gvwm sufficient time before the renewal date to properly seek alternative quotes, when I did get other quotes then these were compared and a better rate obtained with the current Insurer. This should have been done in the beginning ! I accepted this by email and received a reply almost immediately only later to be told that the email had never been received ! Amazing how a reply can be sent to an email that was never received . Not the best experience”

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Posted 8 years ago

“Very helpful and provided an excellent competitive quote which I am pleased to say I have accepted. Happy to recommend Active Quote for private health insurance”

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Posted 8 years ago

“Joshua was excellent, very helpful and easy to reach”

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Posted 8 years ago

“We have been with Active Quote for three years now. This year they have negotiated our renewal premium down from a 24% increase to a 6% increase with identical terms and the same provider. We always speak to a friendly, understanding person and never have to tick online boxes! It is truly a pleasure each year. Long may it continue.”

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Posted 8 years ago

“Quick and professional”

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Posted 8 years ago

“Sent several Emails to revise my renewal payments ,with no response. I finally managed to make contact by telephone and was referred to Kim Powell , who was very efficient and sorted out alternative quotes immediately . I was very pleased with the result and would like to thank her for her help.”

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Posted 8 years ago

“Information supplied was good and service was good”

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Posted 8 years ago

“Sian understood the issues and tried her very best to find alternative providers at reasonable prices but concluded that with a fixed price for the next 5 years from my current provider I would be better off remaining with them. This despite the fact that the commission on a new provider would be more lucrative than advising me to stay with my current provider. I thank her for her honesty and the help she gave me looking for alternative providers.”

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Posted 8 years ago

“Super friendly & very helpful plus competitive prices.”

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Posted 8 years ago

“Service has been very good”

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Posted 8 years ago

“Very impressed with the quotes received - they were the best in market versus anything I had been able to find myself. David who dealt with my case was very good and thorough. The only difficulty I had was that on a couple of occasions we had pre-agreed a date and time to speak on the phone but never received the calls at those agreed times. I understand there were reasons for this but perhaps someone else could have picked up in David's absence.”

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Posted 8 years ago

“I have used Activequote for a number of years and have found them very helpful in finding a competetive health Indurance each time. They are always clear and respond quickly to questions. I will definitely be using them again.”

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Posted 8 years ago

“Excellent and professional service, I was busy and requested a call back at a certain time the following week. The call back came exactly on time. Policy needed changing and alternatives were given very quickly. Excellent service.”

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Posted 8 years ago

“Active quote ,were very helpful in selecting a policy suitable for my needs,i would recommend this online service ,only dissapointment was documents like medical declaration copy requested are still been chased,but passed onto the Insurer very quickly .”

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Posted 8 years ago

ActiveQuote is rated 4.6 based on 1,462 reviews