ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.62

4.6 Rating 1,462 Reviews

92 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,462 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 5 star review on 10th October 2024

Clara

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, Im Jurgen and I am with Active Quote for many years. At the beginning I thought; Jesus not an other comparison platform but then I spoke James C. and he is ever since my consultant. I may have changed my Health Insurances but will not leave my Active Quote. They are there when you need them the most and are always up to date to find you the best deal!”

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Posted 5 years ago

“There was no hassle setting insurance up. Quick ,easy and straight forward .”

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Posted 5 years ago

“Has been very helpful in getting us the right level of cover.”

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Posted 5 years ago

“I never got a renewal quote”

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Posted 5 years ago

“Always look for a better deal when requested to do so and usually find one”

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Posted 5 years ago

“The service in 2019 was poor in that we were given the same price as initially received from Vitality with Active Quote saying there was nothing they could do to challenge it. When we then went direct to Vitality we were able to discuss options to remove >60% of monthly premium increase. PS: In earlier years Ieuan Williams was able to do this negotiation for us but he has now left Active Quote - perhaps this says something about the current team at Active Quote??”

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Posted 5 years ago

“The Active Quote team was dealing with my case in reasonable time and paid out my claim just on time so I can keep my Bussiness running. Thank you. G Vlad”

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Posted 5 years ago

“Excellent at understanding the requirements of their client and matching the client with the best and most cost effective medical insurance. I could not recommend Active more highly and particularly a big shout for Zak who provided my family with an outstanding service.”

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Posted 5 years ago

“Good service with a good result”

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Posted 5 years ago

“Renewals etc. all work well. Thank goodness I haven't as yet had to utilise the policy. I feel confident that any requests will be treated in a compassionate and professional manner should the need arise”

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Posted 5 years ago

“ActiveQuote is competitive but does fall short on service. If there is any complexity or difficulty with renewals or claims then as a customer we look to our broker to work on our behalf and ease the burden. Our past experience has been disappointing and left us with the feeling that once the policy is sold ActiveQuote are less interested in delivering an ongoing service. Our hope is that our previous feedback has been taken on board and over time culture and practice will improve.”

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Posted 5 years ago

“Mat Dotchon is excellent but unfortunately on this occasion it was not his department that could deal with my matter. Sadly, the Retention department was not as efficient or communicative until thankfully my issue was dealt with by the senior consultant (apologies, I cannot recall her name).”

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Posted 5 years ago

“The service is good.”

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Posted 5 years ago

“Helpful, proactive, quick, positive.”

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Posted 5 years ago

“Thank you Efficient and honest”

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Posted 5 years ago

“Support was given in finding the best needs for myself and my family through thorough research”

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Posted 5 years ago

“Great service caters for my needs”

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Posted 5 years ago

“I cannot recommend highly enough the Active Quote consultant, Howard, who navigated for me the change from one Private Medical Insurer to another. He has long experience and nothing was too much trouble. His exceptional advice and personal service was professional, prompt and effective. I recommend active quote without reservation. GLC”

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Posted 5 years ago

“Very helpful and guided me through my Policy.”

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Posted 5 years ago

“Very helpful. Very professional. Excellent result.”

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Posted 5 years ago

ActiveQuote is rated 4.6 based on 1,462 reviews