ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.62

4.6 Rating 1,462 Reviews

92 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,462 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 5 star review on 10th October 2024

Clara

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Warren was very helpful. He talked us through the differences between the policies and helped set it up once we decided which one we wanted. There were lots of calls to and fro with questions and he answered each one. Brilliant service.”

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Posted 8 years ago

Thanks Niki for taking the time to review our service. We'll ensure Warren is aware of your positive comments. We always strive to give exemplary service, as well as making sure our customers buy the right product for their needs. Thanks again for choosing ActiveQuote. The ActiveQuote Team

Posted 8 years ago

“Very impressed with how helpful Jason was. I seldom respond on questionnaires like this and it is pretty much unheard of for me to give anyone full marks (nil or virtually so being what makes me more likely to bother to complete one)”

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Posted 8 years ago

Thanks for the feedback Mr Gaines, we'll be sure to pass your comments to Jason. We always look to ensure our customers get the best experience, as well as the right product for their needs. Thanks again for choosing ActiveQuote for your insurance needs. Kind Regards The ActiveQuote Team

Posted 8 years ago

“I found the company very helpful. The gentleman I spoke to was extremely courteous, helpful and knowledgeable. What he didn't know he found out and rang me back. He made sure we were covered in the way we wanted and helped us to keep within our target budget.............What more could we ask?”

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Posted 8 years ago

“very helpful and easy to understand”

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Posted 8 years ago

“Michael Rix was excellent and impartial with his advice - so much so, that after going directly to the WPA website and calling their sales team - just for further confirmation - I came back to Michael for him to take the actual sale. Usually I am sceptic of brokers and have had high charges added simply for buying through them, so it was refreshing that your team don't do that, I just needed proof. So - make it more prominent on your site or via reviews that you don't charge the customer for your service. Many thanks Michael.”

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Posted 8 years ago

We really appreciate your positive comments, and we're pleased you have confidence in us and our highly trained and committed team. We'll pass on your praise to Michael and make sure he gets recognition for guiding you to the right policy for your needs. Thanks also for the feedback on the website - we'll take that on board and look to make some improvements. Thanks again for using ActiveQuote. Kind Regards The ActiveQuote Team

Posted 8 years ago

“Excellent, speedy, friendly and knowledgeable service.”

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Posted 8 years ago

“James provided prompt feedback on my enquiry and found a cost effective solution Phone and email communication was straightforward.”

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Posted 8 years ago

Thanks for your positive feedback, we'll be sure to let James know how pleased you are with his personal service. Thanks again for using ActiveQuote.

Posted 8 years ago

“Can't recommend ActiveQuote highly enough and would not hesitate to contact them for any future insurance requirements. From their first approach some years ago - polite, friendly, efficient and well-informed, to their annual call near renewal time, the two team members we have dealt with have been impeccable and professional. In our experience they would far rather recommend what suits the client than what benefits them. We have already recommended ActiveQuote to others.”

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Posted 8 years ago

“Andrew Davey very helpful and informative”

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Posted 8 years ago

We always appreciate feedback, and will ensure that Andrew is aware of your praise. Thanks again for using ActiveQuote.

Posted 8 years ago

“Very helpful consultant and an efficient and speedy service. I was thoroughly happy.”

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Posted 8 years ago

“handled my requirements very well, was knowledgeable and quick in processing the insurance cover”

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Posted 8 years ago

“Very good service. Thank you!”

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Posted 8 years ago

“ActiveQuote's personal service and competent advice sets a customer care standard for other companies to achieve.”

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Posted 8 years ago

“Sian was very helpful in the renewal options and process”

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Posted 8 years ago

Thank you for your feedback and comments about Sian's guidance and support. We take pride in delivering a first class service and will ensure Sian is aware of your kind words.

Posted 8 years ago

“Very helpful and informative staff”

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Posted 8 years ago

“James Evans was very quick and efficient and helpful in dealing with the renewal of our policy”

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Posted 8 years ago

“All Good. Helpful friendly advice”

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Posted 8 years ago

“Most helpful and straight forward.”

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Posted 8 years ago

“Poor help. I replied to the email notifying me that someone had been trying to contact me. I asked several questions about my policy but no reply received. I did not receive a renewal notice through the post either!”

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Posted 8 years ago

“Active Quote was very thorough in explaining all details about the health plan that I was considering. They respected the time frames that I gave them always calling on the day that we arranged and never before. Thank you Active Quote”

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Posted 8 years ago

ActiveQuote is rated 4.6 based on 1,462 reviews