Lieber Kevin Dresdner,
vielen Dank für die Bewertung unseres Unternehmens! Es zeigt uns, dass wir uns in die richtige Richtung bewegen.
Mit freundlichen Grüßen,
Ihr ActivTrades Team
Hi there Gianni Vecellio,
Thank you very much for your positive feedback!
It’s always great to see our traders satisfied.
We focused on delivering primary benefits to our traders, such as prompt customer support, transparent trading fees, and diverse trading platforms. With over 20 years of experience, we have learned what traders value most in their trading experience and have done our best to provide a high-level service.
Again, we appreciate your output and wish you good luck in your trading!
Kind regards,
ActivTrades
Client Services
“Ein guter Broker für alle Aspekte des Tradings, die ich benötige. Das sind vor allem Vertrauenswürdigkeit und Vorschriften. An ihrer Zuverlässigkeit habe ich nie gezweifelt. Alles war auf den ersten Blick klar. Außerdem möchte ich kleine Spreads haben. Bei EUR/USD lag er bei Marktöffnung in London bei etwa 0,7–1. Besser als der Durchschnitt. Und schließlich die Plattform. Ich konnte mich direkt mit TradingView verbinden und dort Order-Flow-Trading nutzen”
Hallo B. Abend,
vielen Dank für Ihren positiven Kommentar.
Es freut uns sehr, dass unser Service all Ihre Erwartungen erfüllt hat.
Dank unserer langjährigen Erfahrung wissen wir, worauf Händler bei Trading-Services am meisten Wert legen. Daher konzentrieren wir uns auf die Bereitstellung der wichtigsten Merkmale, darunter strenge Maßnahmen zur Einhaltung gesetzlicher Vorschriften und zur Gewährleistung der Sicherheit, wettbewerbsfähige Preise sowie leistungsstarke Trading-Plattformen. Wir haben mehrere Trading-Plattformen für Händler mit unterschiedlichen Vorlieben im Angebot, vom traditionellen MetaTrader bis hin zu einer direkten Anbindung an TradingView. Jeder wählt, was am besten zu ihm passt, und wir unterstützen jede Entscheidung unserer Händler. Was die Spreads betrifft, so bemühen wir uns um mehr Transparenz, indem wir indikative Live-Spreads einführen, die Sie unter folgender Adresse finden: https://www.activtrades.com/de/spreads-swaps
Wir wissen es sehr zu schätzen, dass Sie uns vertrauen. Vielen Dank dafür!
Mit freundlichen Grüßen
ActivTrades
Kundenbetreuung
“Apparemment, il est possible d’avoir à la fois un compte démo et un compte réel, ce qui me convient très bien. Je n’aime pas particulièrement devoir choisir entre différents types de comptes, car ils se ressemblent tous, avec un effet de levier simplement ajusté. Le service client a été sympa et a répondu à mes questions, et les conditions du compte réel sont fiables. Les frais de transaction sont importants, mais la sécurité passe avant tout.”
Bonjour Sumner Gamache,
Nous sommes ravis d’apprendre que la combinaison d’un compte démo et d’un compte réel vous convient, et que vous appréciez la simplicité de notre offre. Chez ActivTrades, nous faisons volontairement le choix de proposer une structure de comptes claire et accessible. Que vous tradiez en démo ou en réel, vous bénéficiez des mêmes conditions de trading, des mêmes fonctionnalités de plateforme et de la même qualité d’exécution.
C’est également un plaisir de savoir que notre équipe d’assistance a su répondre à vos questions rapidement et efficacement. Nous accordons une grande importance à fournir une assistance transparente et efficace à tout moment.
Nous partageons pleinement votre point de vue : même si des frais de transaction faibles sont importants, la sécurité et la fiabilité passent avant tout. C’est pourquoi nous opérons sous une régulation stricte dans plusieurs juridictions, avec des fonds clients ségrégués, une protection contre le solde négatif et une couverture d’assurance supplémentaire. Notre objectif est de vous offrir un environnement sûr et fiable, afin que vous puissiez trader en toute sérénité.
N’hésitez pas à nous contacter en cas de besoin.
Cordialement,
ActivTrades
Le service clientèle
“activtrades provided me with much more trading opportunities than I expected, giving me access financial instruments I heard about for the first time. Could do it on a different platform. Another +”
Hello there Gary Gladman,
We appreciate you taking the time to share your positive feedback.
We’re thrilled to hear that you enjoyed our diverse range of CFD markets and platforms.
Our top priority was to provide traders with all necessary trading features. We recognized the diversity of traders’ tastes and preferences, so we focused on delivering a broader range of assets and platforms. At ActivTrades, you can trade more than 1,000 instruments across 7 asset classes on various well-recognized platforms, including MetaTrader 4, MetaTrader 5, TradingView and our proprietary ActivTrader. By offering such diversity, we foster the opportunity for every trader to choose what is most effective and convenient for them.
We wish you good luck in your trading. Don’t forget that we’re always here for you.
Kind regards,
ActivTrades
Client Services
“No problem i n getting answers to your questions at activtrades. thats either by the help section with all the FAQS. and support too, those are quick and always helpful.”
Hello Martyn Huberts,
Thank you so much for taking the time to share your positive feedback! We're truly delighted to hear that you've had no problems getting the answers you need at ActivTrades.
We pride ourselves on providing quick, helpful, and professional assistance, whether through our comprehensive FAQ section or our support specialists who are available 24 hours a day, 5 days a week. It's fantastic to know this is making a real difference for you. Your kind words motivate us to keep delivering the best possible experience for all our clients. If you need any assistance, please contact us!
Kind regards,
ActivTrades
Client Services
Hello there Pascual T,
Thank you for your feedback.
We’re glad to hear that you find the deposit requirements accessible. Keeping entry barriers reasonable is important so traders can start comfortably.
At the same time, we understand your comment regarding processing time. Depending on the chosen payment method, deposits may take longer due to external providers and banking procedures. We continuously work on improving speed while ensuring transactions remain secure and properly processed.
We appreciate your balanced perspective and your trust in ActivTrades. If you ever need assistance or want guidance on the fastest available funding options, our support team will be happy to help.
Kind regards,
ActivTrades
Client Services
“The activtrader (their trading app) is dope! Love the intrface! But the trading terms on the individual acc are excellent, too. Was surprised how tight the spreads are”
Hi there Adalberto Angelo,
Thank you for taking the time to share your feedback with us!
We are delighted to hear that you are enjoying the ActivTrader platform and its interface. Our team places strong emphasis on delivering a smooth and intuitive trading experience, alongside competitive trading conditions. It is also great to know that the spreads on the Individual account have met your expectations, as we continuously aim to provide efficient pricing across our instruments.
We appreciate your positive comments and your trust in our services!
Kind regards,
ActivTrades
Client Services
“First of all it’s of course their clean track record. Old broker with proven trading infrastructure. I tend to trust brokers that have been in the industry for more than 20 years and from Europe.”
Hi there Arthur C,
We highly appreciate you taking the time to leave us your feedback.
We recognize the importance of choosing a reliable broker with a solid trading infrastructure. ActivTrades is a multi-regulated broker, founded in Switzerland and headquartered in London. We take pride in our regulation by top-tier financial institutions and our long history. However, the main achievement is support from traders like you. This is what really motivates us to continue serving our traders worldwide and stay on track with current industry trends.
Again, thank you for your trust. It truly means a lot to us.
Kind regards,
ActivTrades
Client Services
“Il più grande vantaggio di activtrades fondamentalmente sono due cose:
la piattaforma TRADINGVIEW dove posso connettermi direttamente col broker
E probabilmente gli spread ridotti sui principali forex e indici.”
Ciao Tesaurio,
Grazie per aver dedicato del tempo a condividere i tuoi aspetti preferiti di ActivTrades.
In effetti, andiamo molto fieri dell'integrazione con le piattaforme leader del settore, come TradingView. Abbiamo cercato di integrare completamente questo motore di trading, in modo che i trader possano aprire e chiudere le operazioni direttamente in TradingView dopo aver completato la loro analisi. Basta semplicemente accedere con le proprie credenziali.
Inoltre, non abbiamo tralasciato di offrire le condizioni di trading necessarie, soprattutto gli spread competitivi, per garantire la trasparenza dei costi di trading. Maggiori informazioni su swap e spread sono disponibili al seguente link:
https://www.activtrades.com/it/spreads-swaps
Ti ringraziamo ancora per aver condiviso la tua opinione. Auguri per il tuo percorso di trading.
Cordiali saluti
ActivTrades
Servizio Clienti
“I connected my account with tradingview and now i trade directly from the tradingview app. It’s one of the few brokers that have integration with TW and this itself is a reason why people should consider activtrades seriously,. I think there is no need to mention how effective my trading became. Charting, executing, analysing all from one place.”
Dear Luis,
Thank you for sharing your experience.
We are pleased to hear that the integration with TradingView has enhanced your trading workflow. Providing clients with the flexibility to connect their ActivTrades account directly to TradingView is part of our commitment to offering advanced tools while maintaining reliable execution.
Being able to analyse charts, place orders, and manage positions within a single, familiar interface can significantly improve efficiency and decision-making speed. We understand how important it is for active traders to operate in an environment where charting and execution are seamlessly connected.
Your feedback confirms that this integration delivers real practical value, and we will continue to invest in technologies that enhance both performance and user experience.
Kind regards,
ActivTrades
Client Services
Ciao Leonardo V,
Grazie per il tuo riscontro positivo.
Siamo lieti di sapere che trovi i nostri webinar chiari, strutturati e accessibili, soprattutto come principiante. I materiali formativi costituiscono una parte essenziale del nostro impegno per aiutare i trader a migliorare la loro fiducia e comprensione dei mercati.
Il nostro obiettivo è presentare i complessi concetti del trading in un formato pratico e facile da seguire, mantenendo al contempo lo spessore professionale. Sapere che apprezzi questo approccio ci incoraggia.
Ti ringraziamo per la fiducia che riponi in ActivTrades e continueremo a sviluppare materiali formativi di alta qualità per i trader di ogni livello.
Cordiali saluti,
ActivTrades
Servizio Clienti
Hello there Amare Lynn,
Thank you so much for your kind words.
Providing timely and safe withdrawals has always been our top priority. We understand how important it is for our traders to earn the profits they deserve after winning difficult trading battles. That’s why we implemented a straightforward system for approving withdrawal requests and worked with top-tier banks to ensure fast transactions.
We highly appreciate your trust and support. If you ever need assistance, our team is always ready to help. Just message us in the live chat.
Kind regards,
ActivTrades
Client Services
“The spreads are literally starting from 0.5 pips, it’s tight! They don’t widen much even during market openings, meaning they strive to keep their fees low all the time. Commisions are not charged too”
Hello there Saulo Florez,
Thank you for your positive feedback.
We are pleased to hear that you value the competitiveness of our spreads and the consistency of our pricing conditions. Maintaining tight spreads, starting from 0.5 pips on major instruments under normal market conditions, is part of our commitment to providing cost-efficient trading.
While spreads may naturally fluctuate during periods of increased volatility or reduced liquidity, our objective is always to ensure fair and transparent pricing. We are also glad that you appreciate our commission-free structure, which helps traders manage overall transaction costs more effectively.
Your recognition of our efforts to keep fees competitive at all times is greatly appreciated. We remain committed to maintaining high standards of pricing transparency and execution quality.
Kind regards,
ActivTrades
Client Services
“I like education webinar i start watching them only last year in decemeber , but now doing this too. they make 5 - 6 webianrs each months ,its nicer I dont miss,”
Hello Imran_Vargas,
Thank you for sharing your experience!
We’re glad to hear that you’re enjoying our educational webinars and finding them useful. At ActivTrades, we strive to offer regular, high-quality webinars each month so traders can continue learning and improving their skills. It’s great to know that the schedule works well for you and that you’re able to make the most of it.
We appreciate your feedback and look forward to supporting your ongoing trading journey!
Kind regards,
ActivTrades
Client Services
“Ich fände es gut, wenn es mehr Webinare auf Deutsch geben würde, wie die englischen Webinare. Ich schaue beide, in meiner Muttersprache lernt man aber mehr. Auf jeden Fall Respekt an den Broker, dass das alles kostenlos ist.”
Hallo Leon Schneider,
vielen Dank für Ihr wertvolles Feedback. Wir sind sehr an Ihrer Meinung interessiert!
Wir wissen, dass es wesentlich einfacher ist, in der eigenen Muttersprache zu lernen. Obwohl wir bereits Webinare und Schulungsmaterialien auf Deutsch anbieten, wissen wir Ihren Vorschlag zu schätzen, dieses Angebot auszubauen.
Das Ziel von ActivTrades ist es, kostenlos hochwertige Schulungsressourcen bereitzustellen, um Trader aller Kompetenzstufen zu unterstützen. Ihr Feedback ist wichtig, damit wir unsere Leistungen verbessern und unserer internationalen Community einen noch besseren Service bieten können.
Danke für Ihre Unterstützung und dass Sie Teil der ActivTrades-Community sind.
Mit freundlichen Grüßen,
ActivTrades
Kundenservice
“L’ouverture du compte a été facile et la procédure de vérification était simple. J’ai lu beaucoup d’avis positifs sur ce broker et j’ai été un peu surpris de constater à quel point la plateforme est accessible aux nouveaux traders”
Bonjour HugoFournier,
Merci d’avoir pris le temps de partager votre avis. Nous sommes ravis d’apprendre que vous avez trouvé l’ouverture de compte et la procédure de vérification simples et accessibles.
ActivTrades est un courtier primé, reconnu pour son engagement à proposer des conditions de trading fiables et un service d’excellente qualité. Nous vous remercions sincèrement pour votre fidélité, car votre soutien nous aide à continuer à nous améliorer et à offrir une expérience de trading positive.
Si vous avez des questions ou besoin d’assistance, n’hésitez pas à nous contacter.
Cordialement,
Le service client
d’ActivTrades
“Honestly, I was surprised by how good the trading terms were on the individual account, especially by the spread levels on the instruments in trade. Very thin”
Hi there Edgard L,
Thank you for sharing your experience and for giving our platform a try!
We appreciate your honest feedback regarding account eligibility and are glad to hear that, despite this, you found value in our platform, trading conditions, and cost structure. We aim to offer competitive spreads and transparent pricing across all available account types, so that clients can trade efficiently regardless of their account classification. Should your circumstances change in the future, our team will be happy to review your eligibility and discuss the options available to you.
Thank you for choosing ActivTrades, and we wish you continued success with your trading!
Kind regards,
ActivTrades
Client Services
“Anfänglich betrachtete ich es als Schwäche von ActivTrades, dass es nur ein einziges Konto für private Trader gibt. Ich glaube immer noch, dass dies ein Nachteil eines Brokers sein kann – jedoch nicht in diesem Fall. Wer die Trading-Bedingungen für diesen Kontotyp entworfen hat, verdient eine Gehaltserhöhung. Enge Spreads, keine Provisionen, große Auswahl, hervorragende Hebel … es ist ein Komplettpaket.”
Hallo F. Leiber,
vielen Dank, dass Sie sich die Zeit genommen haben, uns von Ihren Erfahrungen zu erzählen!
Wir freuen uns sehr, dass die Trading-Bedingungen einen positiven Eindruck bei Ihnen hinterlassen haben! Unser Ziel ist, Einfachheit mit wettbewerbsfähigen Spreads und einem ausgewogenen Umfeld für private Trader zu vereinen. Daher freut es uns sehr, dass unser Ansatz erfolgreich ist. Feedback wie Ihres bestätigt uns, dass wir auf dem richtigen Weg sind.
Mehr über die Gebühren erfahren Sie unter diesem Link:
https://www.activtrades.com/de/handelskonto-uebersicht
Sollten Sie Fragen haben, wenden Sie sich bitte an unseren Kundenservice. Wir wünschen Ihnen weiterhin viel Erfolg beim Trading!
Mit freundlichen Grüßen,
ActivTrades
Kundenservice
Hello O'Sullivan,
Thank you for sharing your thoughts regarding our trustworthiness!
Regulation and transparency are very important for us! As a multi-regulated brokerage, we take pride in upholding high standards of security, compliance, and client protection. Beyond just regulation, we ensure our clients' funds are kept in reliable, segregated bank accounts, like those at Barclays, to keep your money safe. Plus, we offer our valued traders enhanced insurance protection that covers losses in the event of insolvency, with coverage exceeding $10,000 and going up to $1,000,000.
It is great to see that you appreciate these aspects when choosing and staying with us. If you would like to learn more about how we protect your funds, just follow this link:
https://www.activtrades.com/en/clients-funds-protection
Should you have any questions or suggestions, please contact our customer service team! They will be happy to assist you along the way.
Kind regards,
ActivTrades
Client Services
