“I was a little surprised to see spreads on ETH And BTC, they are lower! I am even trading btc here, its affordable, and other cryptos as well, they are offering some good prices.”
Hey there D-Flandin,
Thank you for your positive review of our crypto spreads. We know that competitive pricing is crucial, especially in the fast-moving crypto markets, so we work hard to ensure our spreads on major pairs like BTC and ETH are affordable for our traders. It’s great to know that this makes trading them with us a viable option for you!
If you have any suggestions or need assistance, don't hesitate to reach out.
Kind regards,
ActivTrades
Client Services
“La plateforme ActivTrader est une plateforme qui surpasse les options MetaTrader…
Elle privilégie une expérience utilisateur fluide, et son stop suiveur progressif m’aide à mieux gérer les risques”
Bonjour Bastien,
Merci d’avoir partagé votre expérience avec la plateforme ActivTrader.
Nous sommes ravis d’apprendre que vous appréciez son design facile d’emploi et ses fonctionnalités avancées de gestion des risques, à l’instar du stop suiveur progressif. Chez ActivTrades, notre objectif est de fournir des outils innovants qui améliorent à la fois l’expérience de trading et la capacité à gérer efficacement les positions. Vos retours nous poussent à continuer d’améliorer notre plateforme afin de répondre aux besoins des traders qui recherchent fiabilité et efficacité.
Cordialement,
Le Service Client
d’ActivTrades
“For most of us, there is one acount on this platform, the individual… but as far as i understand about trading codntions, think this is solid one and can work for most of strategies”
Dear Vincent,
We appreciate you sharing your perspective on our account structure!
You've made an excellent observation about our Individual Account approach. Rather than overwhelming traders with multiple account variations, ActivTrades focuses on delivering one comprehensive solution that adapts to diverse trading styles.
Our Individual Account provides professional-grade conditions, including variable spreads, leverage, and access to our complete range of trading instruments. This unified structure means that whether you're day trading, swing trading, or pursuing longer-term strategies, you'll find the flexibility and conditions to execute effectively.
Should you wish to discuss how our account features align with your specific strategy or explore our tools further, our team is always available through your client portal.
Kind regards,
ActivTrades
Client Services
“My 1st broker and as I see will be the last. Full pack of tools, including comfortable platform and of course king for me -balanced trading terms. Not abusive leverage, target spread 0.5 for majors”
Hello there Arturo Angeles,
That’s really great to hear!
Starting with a broker that gives you a full set of tools and a platform you actually feel comfortable with makes a big difference. Balanced conditions like fair leverage and tight spreads on majors can really help keep trading more sustainable in the long run.
Glad to know your first choice already feels like the right one for the future!
Kind regards,
ActivTrades
Client Services
“Die Kapitaleffizienz hängt von der Margenstruktur und den Rollover-Richtlinien ab. Die ActivTrader-Plattform bietet flexible Margenanforderungen, wodurch ungenutzte Kapitalzuordnungen reduziert werden. Das macht Liquidität für den Einsatz in Multi-Asset-Portfolios frei. Mit anderen Worten: Ich kann mehr Positionen als üblich eröffnen, ohne zu viel echtes Eigenkapital zu binden. Deshalb sind sie mir unter vielen Mitbewerbern besonders aufgefallen.”
Hallo Ewald Brandt,
Sie haben einen wichtigen Aspekt unseres Angebots perfekt herausgestellt: Kapitaleffizienz. Wir haben die ActivTrader-Plattform speziell für erfahrene Trader entwickelt, da wir wissen, dass eine effiziente Kapitalallokation entscheidend ist, um Chancen in Multi-Asset-Portfolios optimal zu nutzen. Unsere flexiblen Margenanforderungen zielen darauf ab, den Anteil des ungenutzten Kapitals zu reduzieren und für unsere Kunden Liquidität verfügbar zu machen, damit sie ihre Strategien effektiver umsetzen können.
Wir sind bestrebt, diesen Standard an Exzellenz und Innovation weiterzuführen. Wenn Sie Fragen oder Anregungen haben, steht Ihnen unser engagiertes Kundensupport-Team jederzeit zur Verfügung.
Mit freundlichen Grüßen
ActivTrades
Kundenservice
“I like the support, it's truly professional… I’m a new client of activtrades and already have a strong impression of the company, about its platform… the individual account seem fine, too”
Hello Harley Bridges,
Thank you for welcoming us into your experience as our new user!
We're delighted that you've already formed such positive impressions of ActivTrades. Your experience with our professional support team from the very beginning reflects our commitment to excellence at every touchpoint.
As you explore our platform and Individual Account features, you'll discover a comprehensive ecosystem designed to support traders at every level. From our intuitive interface to robust analytical tools, everything is crafted to enhance your trading experience while maintaining the professional standards you've already come to appreciate.
As you continue settling in, remember our support team is here to help you unlock the full potential of your account. Reach out anytime through your client area or our support channels.
Kind regards,
ActivTrades
Client Services
Hello there L_Danzig,
Thank you very much for your kind feedback.
It's great to hear that you enjoyed the experience with our customer support service.
Indeed, one of our primary goals was to provide a prompt and helpful customer service experience. By integrating AI and human support agents, we ensure that every trader receives a response to their questions and that their issues are not left unattended.
Your choice of a platform and trading asset is great. Classic forex trading on the recognized and proven MetaTrader 4 platform remains a valuable option even today. However, you can still try a wide range of platforms and assets at our brokerage. For more information, please visit our website: https://www.activtrades.com/en
We appreciate having you as a part of our community. Happy trading!
Kind regards,
ActivTrades
Client Services
Hello Finbar Giollain,
Thank you for your feedback.
We are pleased that you value our trading platforms. Ensuring that trading orders are executed quickly and efficiently is one of our highest priorities. Trading with ActivTrades is available through several platforms, including our proprietary ActivTrader, MetaTrader 4, MetaTrader 5, and TradingView. Each platform is designed to address the diverse needs of traders.
We are glad that you find our webinars helpful. We recognize the importance of access to high-quality educational materials and therefore provide comprehensive learning resources.
If you have any questions, please do not hesitate to contact us.
Kind regards,
ActivTrades
Client Services
Hello there Isaia F.,
Thanks for your positive feedback!
Trading on a 5-minute timeframe really needs tight spreads and quick execution, so it’s good to hear the platform delivers that for you. It sounds like it’s working smoothly and is on point for your style.
Kind regards,
ActivTrades
Client Services
Hello Costel C.,
Thank you for your comment.
We are pleased to learn that you had a positive experience communicating with one of our customer support agents. At ActivTrades, we prioritize transparent and efficient communication with our customers. Our support team is dedicated to providing prompt and professional responses to all inquiries.
If you have any questions, please do not hesitate to contact us. Our agents will be happy to assist you further.
Kind regards,
ActivTrades
Client Services
“For how long I've been trading, never seen a similar pack of trading platforms, leaving good trading costs.. Activtrades won my attention both in fair spreads and solid trading engines.”
Hello Mario Gloeckner,
Thank you for taking the time to share your positive feedback with us! Hearing such uplifting words from our traders truly motivates us to keep pushing ourselves.
We are absolutely delighted to know that you think our trading services stand out! It is great that you pointed out our tight spreads and the variety of platforms we offer. Having the right trading conditions and a comfortable environment is key to maximizing your earnings and enjoying a smooth trading experience. That is why we worked hard to keep our trading fees low while also providing a range of platforms, including our very own. We encourage you to take full advantage of our services and get the most out of them!
Should you have any questions or need help with our services, do not hesitate to contact us! Our team of dedicated support professionals will make sure to tackle your issues.
Kind regards,
ActivTrades
Client Services
Hi there Hans_D,
Thank you so much for leaving us a review.
We're happy to know our market buzz feature helped you in your intraday trading.
We offer a free market buzz for all our clients, starting from a $1,000 deposit. Integrated with Trading Central, it provides insights for particular assets, including those that are most frequently discussed and mentioned in the media. Based on this information about market sentiment, traders can make more informed decisions, which can be seen as ""additional confirmations"" for identifying potentially good market opportunities.
In addition to market buzz, you can use other analytical resources, such as our weekly market outlooks, available at our website: https://www.activtrades.com/en/news
We aim to equip our traders with powerful tools to ensure they benefit from every trading opportunity.
Feel free to get in touch with our support team if you have something to ask. Good luck with your intraday trades!
Kind regards,
ActivTrades
Client Services
“Here for affordable trading, and that is mainly the spreads for me, because I don't carry my trades to next day, I do intraday. On assets I trade, spreads are low, FX majors mostly. apprecaite.”
Dear Pryor Martin,
Thank you for the appreciation of our company! It shows us that we are moving in the right direction.
Kind regards,
ActivTrades Team
Ciao Artemio Genovese,
Ci fa piacere sentirti soddisfatto dei nostri spread sulle coppie dello yen.
Offrire prezzi competitivi su un'ampia gamma di strumenti, comprese le coppie forex, sia principali che minori, è per noi un'assoluta priorità. Sappiamo che, per trader specializzati come te, costi chiari e trasparenti sono essenziali per implementare efficacemente le strategie, e siamo felici che le nostre condizioni supportino la tua passione per il trading di queste coppie. Per monitorare lo spread in tempo reale di tutti gli strumenti che offriamo, consulta la pagina: activtrades.com/it/spreads-swaps.
In caso di domande sulle nostre condizioni di trading o per ricevere assistenza, non esitare a contattarci.
Cordiali saluti,
ActivTrades
Servizio Clienti
“Tout est parfaitement équilibré. Les spreads sont bas et l’effet de levier reste raisonnable. La diversité est préservée. Je constate avec satisfaction que l’offre ne se limite pas aux actifs traditionnels (comme le Forex) ou aux plateformes classiques (comme MetaTrader). J’ai découvert plein de nouvelles possibilités de trading, notamment les ETF sur la plateforme conviviale ActivTrader, et pour la première fois, je me suis connecté à TradingView”
Cher Sylvestre Roussel,
Merci beaucoup pour votre avis positif.
Nous sommes ravis que notre offre vous ait convaincu, tant au niveau de ses conditions de trading équitables que de ses fonctionnalités variées.
Notre objectif principal est de proposer une expérience de trading qui convienne à tous les traders, quelles que soient leurs préférences. Pour ce faire, nous proposons une gamme variée de CFD et de plateformes de trading, afin que chacun puisse choisir celle qui répond le mieux à ses besoins.
Nous avons également travaillé dur pour offrir des conditions de trading équitables. En proposant des options d’effet de levier flexibles et des spreads compétitifs, nous nous engageons à respecter l’une de nos valeurs fondamentales : assurer un service de trading honnête et avantageux.
N’hésitez pas à nous contacter si vous avez des questions. Nous jugeons essentiel de fournir un service d’assistance réactif et bienveillant à nos clients.
Cordialement,
ActivTrades
Service client
“I still on demo, but man… I feel ready now. I must praise their trding academy, so many good and useful webinars, so much focus on practical knowledge, not only theories”
Hello there Olindo Ferrari,
Thank you for taking the time to share your honest review with us! Receiving such high-rated reviews gives us an additional motivation to give you a better trading experience.
We are thrilled to hear that you enjoyed our trading academy! The main focus of our education was to spread the knowledge about markets to our beloved traders. Our educational materials might help any trader with their trading background. We have worked hard on it and made sure to include as much helpful information as possible to help you get a better understanding of trading with practical knowledge. The combination of a demo account and education is one of the best. Switch to the live account and start real trading whenever you feel ready for it!
Should you have any questions or need help, you can get in touch with our customer service anytime! The issues should be tackled, which is why we are here to help you out.
Kind regards,
ActivTrades
Client Services
“For retail traders, there is one account only the individual acc. Not sure how good concepts is, maybe those more advanced woud find it limiting, but for new traders like me, it’s pretty simple :)”
Hey there Frank Seiler,
Thank you for sharing your thoughts about your experience with us!
We're thrilled to hear that you find our Individual Account straightforward and suitable for your trading purposes. While we focus on providing this streamlined account type, we also ensure it comes packed with professional features, including access to a multitude of financial instruments across forex, indices, commodities, shares and ETFs.
Our platform combines simplicity with sophisticated tools like advanced charting, risk management features, and comprehensive educational resources through the ActivTrades Academy, allowing traders to grow their skills while maintaining an intuitive trading experience.
As you continue developing your trading expertise, our support team remains available to help you explore all the features within your account. Feel free to reach out through your client area whenever you need assistance.
Kind regards,
ActivTrades
Client Services
“The guy I messaged actually knew what he was talking about, so that's go/od. Sometimes it feels like a broker is treating customer support as a second thought, not here, it seems”
Hi aldo n,
Thank you for sharing your feedback with us. We are pleased to hear that your experience with our support team was a positive one.
At ActivTrades, we place great importance on providing our clients with knowledgeable and reliable assistance, as we understand how crucial it is to receive clear and accurate guidance in the fast-moving world of trading.
Your recognition motivates us to keep maintaining the high standards we set for ourselves. Should you need any further assistance in the future, our support team will always be ready to help.
Kind regards,
ActivTrades
Client Services
“Die Einzahlung erfolgte ohne Probleme... sie war auch einfach. Ich habe die Bankkartenmethode verwendet und das Geld wurde sofort auf meinem Handelskonto angezeigt. Nicht viel, ich habe nur 200 Dollar überwiesen, um anzufangen. Ich weiß, dass das bei weitem nicht ausreicht, um richtig zu handeln, hoffe aber, dass es lange genug hält, damit ich echte und praktische Handelserfahrung sammeln kann”
Hallo Jonas Bütikofer,
vielen Dank für Ihr Feedback. Es bedeutet uns sehr viel.
Wir freuen uns, dass Ihr Einzahlungsvorgang reibungslos verlief. Wir bei ActivTrades wissen, wie wichtig ein sicherer und effizienter Einzahlungsprozess ist. Wir bieten eine Reihe von Überweisungsmethoden an, so dass Sie die Option wählen können, die Ihren Bedürfnissen am besten entspricht.
Wir verstehen, dass es etwas dauert, Erfahrungen im Echtzeithandel zu sammeln. Um Sie dabei zu unterstützen, bieten wir sichere und schnelle Handelsplattformen an, die einen reibungslosen Ablauf gewährleisten.
Wir wünschen Ihnen viel Erfolg beim Handeln.
Bei Fragen zögern Sie bitte nicht, uns zu kontaktieren.
Mit freundlichen Grüßen
ActivTrades
Kundenbetreuung
“Le service d’assistance est extrêmement réactif. Je n’avais même pas terminé de taper mon e-mail qu’au bout de 2 minutes, ils me demandaient déjà comment ils pouvaient me venir en aide Un service client très rapide.”
Bonjour à vous Joshua Frank,
Merci de nous avoir fait part de votre expérience.
Nous sommes ravis de savoir que notre équipe d'assistance a été en mesure de vous aider si rapidement. Fournir un service client réactif et proactif est l'un de nos principes fondamentaux, et nous sommes ravis d'apprendre que cela vous a fait bonne impression.
Si vous avez besoin d'une assistance supplémentaire ou si vous avez des questions, nous restons à votre entière disposition.
Cordialement,
Le service client
d'ActivTrades
