Bonjour Charles Delahaye,
Merci beaucoup pour vos commentaires chaleureux !
Nous sommes ravis d’apprendre que votre propre expérience vous a permis de comprendre pourquoi de nombreux traders nous recommandent. Chez ActivTrades, nous nous efforçons d’offrir un environnement de trading sûr, transparent et fiable, lequel s’appuie sur une expertise professionnelle et des plateformes adaptées aussi bien aux débutants qu’aux traders expérimentés. C’est toujours un plaisir de voir nos clients apprécier la valeur de nos services par eux-mêmes, plutôt que de simplement en entendre parler.
Nous vous remercions sincèrement pour votre confiance et avons hâte de continuer à vous accompagner dans votre parcours de trading !
Cordialement,
Le Service Client
d’ActivTrades
“this whole selection of platforms got me jumping from mt4 to mt5 and then to tradingview, but at least I am in my comfort zone now🧘♂️ appreciate the choices!”
Hello James B.,
We love to hear that you've found your comfort zone with us. Having so many platform choices can feel overwhelming at first. But that's precisely why we offer them! Every trader is unique and deserves to use the tools that fit their style best.
It's fantastic to know that after exploring, you've found the perfect spot. Our goal is to empower your trading, not complicate it. And remember, if you need help, we are always ready to assist.
Kind regards,
ActivTrades
Client Services
“Compte réel + graphiques tradingview : une combinaison idéale ! TV me donne un contrôle optimal sur mes transactions, et ce courtier accompagne bien ses clients.”
Bonjour Emile,
Merci d’avoir laissé votre commentaire.
Nous vous remercions pour vos retours positifs concernant nos services.
Nous sommes conscients de la popularité des graphiques TradingView, qui permettent à de nombreux traders d’effectuer des analyses graphiques pertinentes.
C’est pourquoi nous avons intégré l’accès à TradingView à nos comptes, dès lors que nous nous engageons à fournir un service de haute qualité à nos clients. En complément de TradingView, nous mettons à disposition plusieurs plateformes, parmi lesquelles MetaTrader 4, MetaTrader 5 et notre plateforme exclusive ActivTrader.
Si vous avez des questions, n’hésitez pas à nous contacter. Nous serons ravis de vous assister.
Cordialement,
Le Service Client
d’ActivTrades
“J’ai pu ouvrir et vérifier mon compte en moins d’une heure. Procédure très agréable et système pratique. Le dépôt initial pour un compte réel reste correct”
Bonjour Parfait Ratté,
Merci beaucoup d’avoir pris le temps de partager vos débuts chez ActivTrades.
Effectivement, nous attachons une grande importance à faire bonne impression dès le départ. Nous pensons que le processus d’inscription doit être aussi simple que possible, en supprimant les procédures superflues et en conservant uniquement ce qui est véritablement essentiel, conformément aux règles de sécurité en vigueur. Nous partageons cette même conviction concernant le dépôt minimum requis, afin de rendre le trading accessible à un public plus large, et pas seulement aux professionnels disposant d’un capital initial important.
Si vous rencontrez la moindre difficulté, n’hésitez pas à contacter notre équipe d’assistance. Nous sommes là pour vous accompagner à chaque étape de votre parcours de trading.
Cordialement,
Le Service Client
D’ActivTrades
“Ich schreibe, um meine Unzufriedenheit mit dem Support-Team Ihres Unternehmens formell zum Ausdruck zu bringen. Was ich dachte, dass es gelöst werden würde, wurde aufgrund des schlechten Managements schnell zu einem langen und ermüdenden Prozess.
Anstatt das Problem richtig anzugehen, sorgte die mangelnde Koordination des Teams für Verwirrung. Dies hat sich auf meine Wahrnehmung der Servicequalität Ihres Unternehmens ausgewirkt.
Ich hoffe, dass dieses Feedback dazu beiträgt, Ihr System zu verbessern, ich bin RESORUS dankbar, die alles gut gehandhabt haben.”
“They were pretty fast in responding to my questions about the trading central. It turned out they offer this tool absolety for free without any charges. I’m IN! o(*￣︶￣*)o”
Hello Livio L,
We are delighted to hear that you had a positive experience with our client support team and that they were able to assist you promptly with your questions about Trading Central.
We are proud to offer advanced trading tools, such as Trading Central. Providing access to such expert market analysis is a key part of empowering your trading decisions. However, please take note that this benefit is available as long as you maintain a balance of $1,000 or more in your trading account.
If you require any assistance, please don't hesitate to contact us.
Kind regards,
ActivTrades
Client Services
Ciao Roberto,
Grazie per il tuo gentile riscontro! Siamo felici di sapere che consideri la nostra app ActivTrader avanzata e facile da usare. Il nostro team si impegna molto per fornire un'esperienza di trading senza problemi ed è bello sapere che per te sta facendo la differenza.
Ci auguriamo di supportare il tuo percorso di trading e di continuare a migliorare la nostra piattaforma in base al feedback dei nostri preziosi trader, come te.
Cordiali saluti,
ActivTrades
Servizio Clienti
“i have my real account, i choose activtrader as my platfom and i can choose from many assets to trade. the choice is overwhelming, but I stick to what I know mostly.”
Hello Jens Rothschild,
Thank you for sharing your experience with us! We're pleased to hear that you find the process of getting started with your real account on the ActivTrader platform to be simple.
We understand that having a wide range of assets can feel overwhelming, and your strategy of sticking to what you know is a very disciplined approach. We aim to provide you with the choice and tools to explore when you're ready, while always ensuring a stable and reliable platform for your core trading. It's great to know that our platform supports your style, and we're here to assist if you ever wish to learn more about the other opportunities available.
Kind regards,
ActivTrades
Client Services
“ich beziehe mich häufig auf das MT5-Handbuch des Brokers, um die Abläufe im Hintergrund genauer zu verstehen...
Mir gefällt hier alles, aber die Spreads, mmh, sind bei einigen Paaren nicht so gering”
Hallo Theo Auer,
wir freuen uns über Ihren Kommentar.
MetaTrader 5 ist eine leistungsstarke Handelsplattform, deren Beherrschung Zeit und Mühe erfordert.
Um Ihnen den Einstieg zu erleichtern, bieten wir Ihnen ein umfassendes Handbuch, das alle wichtigen Informationen in übersichtlicher Form enthält.
Was die Spreads angeht, so sind wir bestrebt, diese so niedrig wie möglich zu halten, und es bleibt eine unserer obersten Prioritäten.
Wenn Sie Fragen haben, können Sie sich jederzeit gerne an uns wenden.
Mit freundlichen Grüßen
ActivTrades
Kundenservice
Hey there Ingvar Ekman,
Thanks for your review. We are glad to hear that you have found an asset you are comfortable trading with at ActivTrades. Providing the best trading conditions with the tightest spreads on all assets, including gold, is one of our main priorities.
We also recommend that you visit our webinars page to improve your skills even further. And if you have any questions, please get in touch with us.
Kind regards,
ActivTrades
Client Services
“Die meisten Orders werden zum gewünschten Preis oder besser ausgeführt, das ist super. Kein Dealing-Desk-Unsinn, sondern direktes automatisiertes Routing.”
Hallo Janis,
vielen Dank für Ihr Feedback.
Es freut uns sehr, dass Sie unsere Orderausführung als schnell und präzise empfinden.
Genau das ist unser Ziel: Wir verbinden unsere Trader innerhalb von Millisekunden mit dem Markt und stellen sicher, dass jede Transaktion zum angegebenen Preis ohne Slippage oder Re-Quotes ausgeführt wird. Unsere IBM-Cloud-Lösung ermöglicht eine schnelle Auftragsabwicklung und behebt Verbindungsprobleme. Durch die Implementierung dieser soliden Infrastruktur möchten wir zuverlässige Handelsdienstleistungen anbieten, bei denen sich Trader auf ihren üblichen Ablauf konzentrieren können, während wir uns um den Rest kümmern.
Zögern Sie nicht, uns zu kontaktieren, wenn Sie Fragen oder Bedenken haben. Ihre Meinung hilft uns, unsere Stärken und Schwächen zu erkennen.
Mit freundlichen Grüßen
ActivTrades
Kundenservice
Hello there Nikita Lepik,
Thanks a lot for sharing your thoughts with us!
We understand that many traders appreciate MetaTrader 5 for its advanced features and flexibility. It has been around for a long time and is very popular worldwide. At the same time, our ActivTrader platform was designed with a different idea in mind: to provide traders with a more straightforward, modern, and user-friendly experience while still offering powerful tools. Many clients appreciate it for its clean design and direct integration with TradingView.
Of course, it all comes down to personal preference, which is why we’re glad to provide multiple platforms for you to choose from. Whether you stick with MT5 or give ActivTrader another try, we’re here to ensure you have the tools you need to trade comfortably.
Thanks again for the feedback!
Kind regards,
ActivTrades
Client Services
“I was a little surprised to see spreads on ETH And BTC, they are lower! I am even trading btc here, its affordable, and other cryptos as well, they are offering some good prices.”
Hey there D-Flandin,
Thank you for your positive review of our crypto spreads. We know that competitive pricing is crucial, especially in the fast-moving crypto markets, so we work hard to ensure our spreads on major pairs like BTC and ETH are affordable for our traders. It’s great to know that this makes trading them with us a viable option for you!
If you have any suggestions or need assistance, don't hesitate to reach out.
Kind regards,
ActivTrades
Client Services
“La plateforme ActivTrader est une plateforme qui surpasse les options MetaTrader…
Elle privilégie une expérience utilisateur fluide, et son stop suiveur progressif m’aide à mieux gérer les risques”
Bonjour Bastien,
Merci d’avoir partagé votre expérience avec la plateforme ActivTrader.
Nous sommes ravis d’apprendre que vous appréciez son design facile d’emploi et ses fonctionnalités avancées de gestion des risques, à l’instar du stop suiveur progressif. Chez ActivTrades, notre objectif est de fournir des outils innovants qui améliorent à la fois l’expérience de trading et la capacité à gérer efficacement les positions. Vos retours nous poussent à continuer d’améliorer notre plateforme afin de répondre aux besoins des traders qui recherchent fiabilité et efficacité.
Cordialement,
Le Service Client
d’ActivTrades
“For most of us, there is one acount on this platform, the individual… but as far as i understand about trading codntions, think this is solid one and can work for most of strategies”
Dear Vincent,
We appreciate you sharing your perspective on our account structure!
You've made an excellent observation about our Individual Account approach. Rather than overwhelming traders with multiple account variations, ActivTrades focuses on delivering one comprehensive solution that adapts to diverse trading styles.
Our Individual Account provides professional-grade conditions, including variable spreads, leverage, and access to our complete range of trading instruments. This unified structure means that whether you're day trading, swing trading, or pursuing longer-term strategies, you'll find the flexibility and conditions to execute effectively.
Should you wish to discuss how our account features align with your specific strategy or explore our tools further, our team is always available through your client portal.
Kind regards,
ActivTrades
Client Services
“My 1st broker and as I see will be the last. Full pack of tools, including comfortable platform and of course king for me -balanced trading terms. Not abusive leverage, target spread 0.5 for majors”
Hello there Arturo Angeles,
That’s really great to hear!
Starting with a broker that gives you a full set of tools and a platform you actually feel comfortable with makes a big difference. Balanced conditions like fair leverage and tight spreads on majors can really help keep trading more sustainable in the long run.
Glad to know your first choice already feels like the right one for the future!
Kind regards,
ActivTrades
Client Services
“Die Kapitaleffizienz hängt von der Margenstruktur und den Rollover-Richtlinien ab. Die ActivTrader-Plattform bietet flexible Margenanforderungen, wodurch ungenutzte Kapitalzuordnungen reduziert werden. Das macht Liquidität für den Einsatz in Multi-Asset-Portfolios frei. Mit anderen Worten: Ich kann mehr Positionen als üblich eröffnen, ohne zu viel echtes Eigenkapital zu binden. Deshalb sind sie mir unter vielen Mitbewerbern besonders aufgefallen.”
Hallo Ewald Brandt,
Sie haben einen wichtigen Aspekt unseres Angebots perfekt herausgestellt: Kapitaleffizienz. Wir haben die ActivTrader-Plattform speziell für erfahrene Trader entwickelt, da wir wissen, dass eine effiziente Kapitalallokation entscheidend ist, um Chancen in Multi-Asset-Portfolios optimal zu nutzen. Unsere flexiblen Margenanforderungen zielen darauf ab, den Anteil des ungenutzten Kapitals zu reduzieren und für unsere Kunden Liquidität verfügbar zu machen, damit sie ihre Strategien effektiver umsetzen können.
Wir sind bestrebt, diesen Standard an Exzellenz und Innovation weiterzuführen. Wenn Sie Fragen oder Anregungen haben, steht Ihnen unser engagiertes Kundensupport-Team jederzeit zur Verfügung.
Mit freundlichen Grüßen
ActivTrades
Kundenservice
“I like the support, it's truly professional… I’m a new client of activtrades and already have a strong impression of the company, about its platform… the individual account seem fine, too”
Hello Harley Bridges,
Thank you for welcoming us into your experience as our new user!
We're delighted that you've already formed such positive impressions of ActivTrades. Your experience with our professional support team from the very beginning reflects our commitment to excellence at every touchpoint.
As you explore our platform and Individual Account features, you'll discover a comprehensive ecosystem designed to support traders at every level. From our intuitive interface to robust analytical tools, everything is crafted to enhance your trading experience while maintaining the professional standards you've already come to appreciate.
As you continue settling in, remember our support team is here to help you unlock the full potential of your account. Reach out anytime through your client area or our support channels.
Kind regards,
ActivTrades
Client Services
Hello there L_Danzig,
Thank you very much for your kind feedback.
It's great to hear that you enjoyed the experience with our customer support service.
Indeed, one of our primary goals was to provide a prompt and helpful customer service experience. By integrating AI and human support agents, we ensure that every trader receives a response to their questions and that their issues are not left unattended.
Your choice of a platform and trading asset is great. Classic forex trading on the recognized and proven MetaTrader 4 platform remains a valuable option even today. However, you can still try a wide range of platforms and assets at our brokerage. For more information, please visit our website: https://www.activtrades.com/en
We appreciate having you as a part of our community. Happy trading!
Kind regards,
ActivTrades
Client Services
Hello Finbar Giollain,
Thank you for your feedback.
We are pleased that you value our trading platforms. Ensuring that trading orders are executed quickly and efficiently is one of our highest priorities. Trading with ActivTrades is available through several platforms, including our proprietary ActivTrader, MetaTrader 4, MetaTrader 5, and TradingView. Each platform is designed to address the diverse needs of traders.
We are glad that you find our webinars helpful. We recognize the importance of access to high-quality educational materials and therefore provide comprehensive learning resources.
If you have any questions, please do not hesitate to contact us.
Kind regards,
ActivTrades
Client Services
