Adaptainer Reviews

Name: Adaptainer
Address: Unit 3, Reliant House, Angel Lane, Fore Street, Ipswich, Suffolk
Rating: 4.89

4.9 Rating 488 Reviews

98 %

of reviewers recommend Adaptainer

Company Reviews

Metrics

Info

4.9

Based on 488 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Adaptainer:

Adaptainer was founded in 1989 to supply new and used shipping containers for sale and hire together with bespoke container consultancy and conversion services.

Today the company is regarded as a leader in the marketplace and technical innovator of intermodal containers.

We have developed vast expertise within the intermodal industry over a period of decades and consistently strive to provide an outstanding service to all of our clients, both large and small.

We believe this dedication to our customers is the reason Adaptainer has gained a reputation for excellence within the intermodal market.

Our founder directors and staff share many years of experience within the shipping container industry including, container manufacture, leasing, repair and modifications, as well as customised container design and manufacture for specialised applications.

Visit Website

Phone:

03301 220222

Email:

enquiries@adaptainer.co.uk

Adaptainer 5 star review on 27th January 2022

Peter

Adaptainer 5 star review on 26th January 2022

Owen

Adaptainer 5 star review on 25th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reactive and efficient - I am very pleased with Adaptainer”

Helpful Report

Posted 5 years ago

“efficient service from order to delivery”

Helpful Report

Posted 5 years ago

“Great service great price and delivery on time can’t ask for move thank you and I’ll be back Regards Graham Thomas Stairplan”

Helpful Report

Posted 5 years ago

“I found Adaptainer to be extremely competitively priced and very flexible (I kept changing my order). The communications were excellent from the sales to the delivery. I would highly recommend.”

Helpful Report

Posted 5 years ago

“Very helpful staff who responded promptly to all my queries and delivery was hassle free.”

Helpful Report

Posted 5 years ago

“very happy with service i got quotes from other suppliers and apatainer were the best price delivery was bang on time any questions i had were answered quickly so i would be happy to use again”

Helpful Report

Posted 5 years ago

“This is my first interaction with Adaptainer and all I can say it outstanding service from start to finish. At every stage the service was exceptional. I needed two containers and needed them extremely quickly. I contacted them on the Friday the following Friday they were onsite. The sales team were courteous, the accounts team were absolutely brilliant and on the day the logistics team were second to none keeping me in the loop with timings for delivery. The guys that turned up to deliver were also outstanding with an extremely professional manner. I cannot recommend these guys enough they are outstanding. If only every company was like these guys life would be so much easier. They really know how to treat customers. Thank you.”

Helpful Report

Posted 5 years ago

“From Quote to delivery was under 5 working days. Driver was awesome and the container was positioned exactly where we wanted, even though it was not just a simple drop to floor. The container itself was exactly as described, and i was very impressed with the quality of the flooring within the container.”

Helpful Report

Posted 5 years ago

“Had two containers last week to try adaptainer against a competitor and very pleased on price and service. Ordering another pair shortly and they will be first call.”

Helpful Report

Posted 5 years ago

“Very professional service good advice on how to site container and delivery was exelent”

Helpful Report

Posted 5 years ago

“We have bought 6 containers now from adaptainer after having a bad experience with a different supplier a couple of years ago... excellent service every time, helpful staff and great communication... couldn’t be a happier customer...”

Helpful Report

Posted 5 years ago

“Terrible service”

Helpful Report

Posted 5 years ago

Hi Aran, Apologies that our service wasn't up to the level that you expected on this occassion. I have checked your order and noted that the new build unit allocated to you in the depot had been damaged. Our stock level at that time in the Birmingham area was low and so we worked hard on a solution which resulted in the longer wait. We have taken your feedback on board and continue to improve our service as we take the offering we provide to our customers very seriously. Best wishes, Lawrence

Posted 5 years ago

“Very good communication in all aspects of the transaction. From point of order to delivery”

Helpful Report

Posted 5 years ago

“Fantastic service from this company!! I was kept up to date with progress from 1st day of ordering until the morning the 4 x 20’ containers were delivered, very happy and will use Adaptainer if and when I need any more, thanks to all the team!”

Helpful Report

Posted 5 years ago

“This is the second time we have used Adaptainer to buy a new container, and once again the service was friendly but professional; plus all information was clear and any queries quickly addressed.”

Helpful Report

Posted 5 years ago

“Always been helpful and always competitive.”

Helpful Report

Posted 5 years ago

“They are a 5 star company and give you their all”

Helpful Report

Posted 5 years ago

“Adaptainer were extremely efficient and helpful from start to finish. I would wholeheartedly recommend them.”

Helpful Report

Posted 5 years ago

“All went smoothly as planned.”

Helpful Report

Posted 5 years ago

“Really easy to organise, they sorted everything at very short notice and were helpful all the way. The container is great too!”

Helpful Report

Posted 5 years ago

Adaptainer is rated 4.9 based on 488 reviews