“I’m truly unsatisfied about my experience with ADASA. Items were scheduled to be delivered on Friday 7th April, then we’re rescheduled to be delivered on Monday. My plane is on Monday morning, I contacted you several times to help me and I didn’t get any help. Not with the shipping carrier not with cancellation policy. Moreover, the dresses were rescheduled again and delivered on Tuesday 11 th of April. That means 7 business days since I have ordered them on 1st April. I’m just totally unsatisfied with the unprofessional help I got from you. I believe I deserve a reconsideration to my case. So since the dresses arrived after I left, I can’t use them anymore, and its my right to return them without any fees.”
“I bought a dress and the packaging bent my sleaves. When I tried it on they would not puff out like the picture of it. I sent pictures and was not refunded my money like I asked and I needed reimbursement, not store credit.”
“This is the worst company I’ve ever dealt with. Your return policy is terrible. Your customer service is terrible. I received a defective product and I tried to reach someone for days. Once I was finally able to get in contact with a representative I was offered $7.00 of the almost $80.00 I paid for it. What a joke.”
“Bought a Mac Doggal dress from Lyst . It was on clearance so no returns on it . I had no idea that it would be shipped from a 3rd party vendor ( ADASA).
ADASA sent the incorrect color or Lyst ordered the incorrect color. Regardless, it was an error on both Lyst and ADASA.
I was then told to contact ADASA after telling LYSTv the wrong color being sent .
I was completely given the run around by both LyST and ADASA.
I sent the dress back and was notified that it was not an approved return since it was on sale.
ADASA contacted me via email and told me I would get the dress back bc of no returns even though I never opened the dress, contacted both Lyst And ADASA about the mistake.
I guess I will get the dress back from ADASA and be stuck with a dress ( wrong color) I never ordered .
Terrible customer service.”
“I am so disappointed with this dress. It does not look anything like the photo, and the dress cannot be returned. I just wasted $124.00. Attached is the dress shown on the website vs what was actually received. The actual dress is an ugly yellow/beige color made from a cheap net fabric, almost like tulle, with cheap-looking irridescent rainbow color rhinestones. Shame on La Femme!”
“Very disappointed in the return policy especially when you’re ordering online. Color was off on the dress and they would only offer a store credit. $500 dress and a store credit! Horrible customer service policy!”
“ADASA é excelente em todos os sentidos. Vocês são muito profissionais e o atendimento é EXCELENTE! Nunca tive nenhum problema com meus pedidos! Indico sempre para meus amigos. Nota 1.000!”
