Adband Reviews

Name: Adband
Address: Unit 7 Derby Small Business CentrePrinces St, Derby
Rating: 4.70

4.7 Rating 573 Reviews

94 %

of reviewers recommend Adband

Company Reviews

Questions

Metrics

4.7

Based on 573 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01332 242913

Email:

jag@adband.com

Location:

Unit 7 Derby Small Business CentrePrinces St
Derby
DE23 8NT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed the order and paid in advance after waiting a month I called chasing goods and they said that they hadn't received the cheque. I confirmed that we had the correct address which it was. I cancelled the original cheque and resent again waited another month to find out they said we hadn't paid again. They never called back when they said they would so I cancelled the entire order”

Helpful Report

Posted 6 years ago

Hi Sue, thank you very much for your review. It was incredibly unfortunate that your cheques were sent to our previous office address and were not received by us to enable us process your order for production. I would like to assure you that we have since put measures in place to avoid the same thing happening again. I very much hope that you will give us the chance to prove ourselves to you in the future.

Posted 6 years ago

“A good quality product”

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Posted 6 years ago

“Excellent speedy service. Excellent quality lanyards - printing looks great.”

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Posted 6 years ago

“We have ordered previously and have been happy every time.”

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Posted 7 years ago

“Excellent service, helpful staff and very cost effective”

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Posted 7 years ago

“This will be the second order from Adband and once again fantastic efficient service form all concerned. Massive thank you”

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Posted 7 years ago

“Easy to navigate website, responded to my question quickly and concisely, good quality product (exactly as described) and delivered quicker than the expected delivery date. What more can you ask for? We have used adbands twice in the past and I am just putting through another order in the next 5 minutes! Definitely recommend.”

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Posted 7 years ago

“Their communication was excellent we got our order ahead of the time scale given and the quality was very good. will definitely use again.”

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Posted 7 years ago

“Really good customer service, good value for money, great product.”

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Posted 7 years ago

“Very helpful and after a small hiccup, which was speedily acknowledged and rectified, very pleased with product and price. Thank you.”

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Posted 7 years ago

“Staff willing and able to supply what I wanted. Very good experience and very timely delivery.”

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Posted 7 years ago

“Always a prompt and friendly service, the product always arrives in good condition and the quality is as expected.”

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Posted 7 years ago

“Very efficient and fast delivery.”

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Posted 7 years ago

“Turned up early which was such a relief, really pleased with finish product, and such good value.”

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Posted 7 years ago

“Excellent communication and customer service provided, cannot fault anything from initial enquiry to delivery, we were kept informed at each stage of the process. When we asked for a deadline to be brought forward we were dealt with professionally and sympathetically, first class service from Nikki David Rose - Head of Sport - University of Plymouth Students Union”

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Posted 7 years ago

“The customer service I received was great, kept me informed with details of my order.”

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Posted 7 years ago

“I cannot thank them enough for always going above and beyond. Working with demanding customers can be tough but Adband always make the requests as easy as they can. Thank you, thank you, thank you!”

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Posted 7 years ago

“Excellent service provided to me and very good quality wrist bands, Great member of staff who dealt with my order. Highly recommended. I have recommended AD-Band to my other client.”

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Posted 7 years ago

“say can do although we can provide customised samples on request at an additional cost. If you have any preferences about what kind of sample you require, for example if you'd like a specific colour, please mention this on the checkout page and we'll try our best to send you a sample that meets your requirements. done that then they just refunded me what a waste of time and effort”

Helpful Report

Posted 7 years ago

Hi, I am sorry you have been satisfied with our customer service. Most of our samples are free of charge so we refund straight away and the sample then follows and we always email to advise. I would like to investigate this but I will need to know your name. If you don't wish to advise here please kindly email your details over and I will look into this for you. Many thanks

Posted 7 years ago

“Of all the research carried out to find the most effective and efficient wristband supplier, who could meet our heavy request - It's the service from Adband that really sold this to me, they also were happy to offer a corporate discount. The festival quality was a bonus! Very happy with the final result, as of the 100's of clients who attended the events we held, the wristbands from Adband, really added to the overall experience. Adband also had really qualitative product knowledge, offering a wealth of ways to produce our demand at a cost which not only met our budget, but also retained the quality. Thank you Adband, you will certainly be first in our address book to contact for next year's Summer Of Music events, (As well as winter season events!)”

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Posted 7 years ago

Adband is rated 4.7 based on 573 reviews