Adelante Software Limited Reviews

Name: Adelante Software Limited
Address: 3 Switchback Office Park, Gardner Road, Maidenhead
Rating: 4.37

4.4 Rating 54 Reviews

91 %

of reviewers recommend Adelante Software Limited

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Phone:

01628 820600

Location:

3 Switchback Office Park, Gardner Road
Maidenhead
SL6 7RJ

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Adelante Software Limited 1 star review on 28th November 2024

SJS

Adelante Software Limited 4 star review on 22nd December 2016

Christopher Crow

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always found the staff to be very helpfully at all times and would definitely recommend Adelante to others.”

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Posted 8 years ago

Thank you for your review Tariq, your feedback is greatly appreciated!

Posted 8 years ago

“I would like to be able to Bank once a week or at any time of the month.”

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Posted 8 years ago

Dear Anthony Thank you for taking the time to write a review, we value your feedback. Unfortunately the machine you have does require you to bank daily, if you would like to discuss the reasons for this, please do not hesitate to give us a call on 01628 820600.

Posted 8 years ago

“It's a very good thing to have its very relyable it could be even better if you can add contact less facelety thanks”

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Posted 8 years ago

Thank you so much for your review Zulfiqar, we are glad that you are happy with the service that we are providing. If you are interested in upgrading to a contactless machine, give Nick a call on 01628 820600 or email sales@adelante.co.uk.

Posted 8 years ago

“Very slow processing. Taking up to 3 to 4 mins. Why do you send out emails to drivers like me who have had a machine for years, telling us to get one. Its wrong to claim that you get better tips. You dont.”

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Posted 8 years ago

Thank you for your review Brian, I will pass your comments on to our Marketing team, your feedback is much appreciated.

Posted 8 years ago

“I've now adelante to be good pay money to customer on time deal with enquiries response quickly overall responsible”

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Posted 8 years ago

Thank you so much for your review!

Posted 8 years ago

“They provide very nice service important thing customers very happy thanks very much”

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Posted 8 years ago

Thank you for your review Amar, it is much appreciated

Posted 8 years ago

“Good service and reliable”

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Posted 8 years ago

Thank you vey much for your feedback! It is much appreciated.

Posted 8 years ago

“I have no complaints whatsoever. The system has always worked perfectly for me”

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Posted 8 years ago

Thank you for taking the time to review Adelante, we are glad to hear that you are happy with our service.

Posted 8 years ago

“Got a terminal in my taxi on premier cabs in blackpool and I must say it's a load of rubbish. Paid £7.50 per month for my old machine that was OK, and got given new machines putting my new monthly fee up to £14.50 a month, nearly a 100% rise. (What a joke). And to cap it off the signal on this new machine is terrible, lost count of the amount of customers I've had to take to a ATM machine and it's not acceptable. Also I've had to ring up on 5 occasions to get my email address changed until it was finally sorted. Sorry not good enough. Mr Andrew Openshaw.”

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Posted 8 years ago

Dear Mr Openshaw Thank you for taking the time to leave us a review. Whilst of course we want to see the good ones it’s important that we are made aware of where we can do better. Firstly I would like to apologise for the fact that your email address didn’t get changed when you requested, I understand that we are now emailing the correct address for both statements and invoices. Your new terminal was supplied to you on the back of an agreement with Premier Cabs. We sourced the Contactless terminals at their request and the price of £12 + VAT is competitive in the market coupled with the lower surcharge you pay per transaction. I can, however, see how you would feel disgruntled if the machine is not performing as well as your older machine. We would like the chance to put this right for you, if you are still experiencing problems with the terminal please call our helpdesk on 01628 820611 and they will do their best to assist you, alternatively you can email into support@adelante.co.uk and request a call back at a convenient time. Kind regards Michael Thorpe

Posted 8 years ago

“Easy to use prompt payment can't fault the service...”

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Posted 8 years ago

Thank you vey much for your feedback! It is much appreciated.

Posted 8 years ago

“Very good”

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Posted 8 years ago

Thank you vey much for your feedback! It is much appreciated.

Posted 8 years ago

“Good service with timely payment”

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Posted 8 years ago

Thank you so much for your feedback. We are so happy that you are pleased with our service.

Posted 8 years ago

“New machine is very slow to boot up but transactions are a lot quicker. Still some areas where a signal refuses to be found but overall it works well.”

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Posted 8 years ago

Thank you for your feedback Paul, if you are still experiencing problems please do give our support team a call on 01628 820500. Alternatively, email support@adelante.co.uk and let us know when is a good time to call you.

Posted 8 years ago

“New machine is very slow to boot up but transactions are a lot quicker. Still some areas where a signal refuses to be found but overall it works well.”

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Posted 8 years ago

Adelante Software Limited is rated 4.4 based on 54 reviews