“Great website- customer reviews and how visual they are is extremely useful. Always excellent customer service and a £20 voucher to spend for being a loyal customer.”
“Shoddy workmanship. An hour waiting time on the phone to customer services. Then when eventually I get thru', I'm told the product is non returnable as the trainers were personalised for me by Adidas themselves(!!)
After informing customer services THEY WERE WRONG, they eventually offered to send an email to me to photograph the defect BEFORE they would replace them. I'm still waiting on the email .....................”
“I had a £20 gift voucher that Adidas had emailed me for being a loyal customer. Efficient website, easy selection and good stock. Fast delivery love the trainers thank you Adidas!”
“Unhappy. Delivery was delayed and apart from one email no correspondence...I telephoned 3 times and got got cut off after 5minutes . The third time it took 15 minutes for someone to answer ..Delivery arrived 3 weeks after order . Too late for birthday present . Thought by ordering direct it would be better. How wrong I was .Product was good ..”
“Tremendous amount of stock to choose from, great bargains, with a 100 day return guarantee, you could ask for more, would highly recommend Adidas online for shopping.”
“They deliveyed what was ordered online without much delay.it was a good product but it did seem a lititle expensive when compared to their competitors.”
