“Was insured with Admiral for many years on a multicar policy. I had some no fault claims and they were very good in handling these.
I always had to call at renewal time to get a fair price.
Got rid of a car recently, so only wanted to insure one, the renewal was for 2 cars, 1@ £220, 1@ £180, the car I was keeping was £180. I had to call so that the other car was not renewed, then the price for the remaining car went up to about £230. I had already got a quote on Confused for £150, but Admiral would not budge on price (in the past they would not price match, but would usually get somewhere close, within about £20 and for ease I stuck with them) but alas not this time, so Aviva it was for me.”
“Was surprised to find when removing 1 car from a 2 car insurance Admiral wanted to deduct an extra £140 from my rebate by applying a multi car discount I was not aware off. Cancelled the policy and went elsewhere.”
“Bought car insurance this year as a very fair price, they have always had great customer service and when I have had to claim in the past they have been brilliant and efficient.”
“All went well until the renewal , I received a renewal price indicating a saving on last year, so I thought that was ok but I checked and received a cheaper quote elsewhere and proceeded with the new company . I could only cancel my renewal with Admiral by phoning them. At which point they offered a cheaper renewal price, so frustrating and time wasting. Why can’t these insurance companies just offer the best price at renewal?”
“Admiral decided to hit me with a extra £468 two payments at the end of my insurance term with them fir a non fault accident. Expressing that I would most likely have an accident again. That was in 2019??”
“Bought car insurance over the phone and customer service was great thanks to Chris was able to set up my policy with ease even with a conviction on my licence ace insurance company”
“I really appreciate the way some of their UK-based customer service staff try to bring the quote down. Others from overseas location have a "take it or leave it attitude" so I politely end the call and try later.
I reinsured all my cars with Admiral because Admiral gave me a £20 credit during the first lockdown. It was a small gesture but that £20 earned then my goodwill and future business.”
