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ADT UK Reviews

1.2 Rating 167 Reviews
D
Happiness Grade
D

Delivery - Average

50.00%
Industry Average
Literally the worst customer service ever. I have waited months for an engineer visit to come and fix my doorbell and despite all sorts of cancellations, confusions about when they were scheduled to visit, which number they were supposed to call, a complete lack of communication about appointments by emails or texts, I am still waiting for a new doorbell to arrive despite repeatedly making myself available to stay home to collect the delivery! I had hoped to give 0 stars!
posted 9 months ago - Syed
This UK security company has serious issues with customer service and with delivery of contracted and pre-paid maintenance.
posted 1 year ago - Anonymous