Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.73

4.7 Rating 7,827 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 7,827 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 4th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, easy to navagate the website and delivery was vibratingly fast!!”

Helpful Report

Posted 8 months ago

Thank you so much for your kind words and for choosing to shop with Adulttoymegastore. If there is anything we could improve on for your future purchases, please do not hesitate to get in contact with our customer care team!

Posted 8 months ago

“AMAZING, super fast delivery and soooo easy”

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Posted 8 months ago

It's always such a treat seeing your name pop up in our system Helen! We hope that you are enjoying your latest goodies 🥰

Posted 8 months ago

“Great stuff well priced and was delivered in good time. Everything I got was awesome and my partner likes it too. Inly thing disappointing is i was supposed to get a tree vibrator with my order which never arrived.”

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Posted 8 months ago

Oh no - so sorry to hear that you missed out on some free goodies! Someone from our customer service team will be reaching out to you directly so we can get this on its way to you ASAP! Please keep your eyes peeled for any incoming emails 👀

Posted 8 months ago

“Always super fast processing and shipping! Products arrives before my other half left on a trip ;)”

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Posted 8 months ago

What timing! We hope you two enjoyed yourselves before they went away on their trip! ❤️

Posted 8 months ago

“Great selection and always new and exciting things to try out”

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Posted 8 months ago

Your most recent order definitely looked like heaps of fun - we hope that you're enjoying yourself! Thank you kindly for the review ✨

Posted 8 months ago

“Very affordable, wide variety and good filtering search system with super prompt delivery and they even added a few free items in with my delivery.”

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Posted 8 months ago

Hey there, thank you so much for taking the time out of your day to leave us this gorgeous review! We greatly appreciate your kind words about our filtering system. With so many products on our website, we are always working for new and easy ways to ensure that our customers can easily find exactly what they're looking for 😁

Posted 8 months ago

“Excellent selection and prices, discreet and fast delivery. No complaints from me!”

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Posted 8 months ago

Wow - what a compliment! We can't thank you enough and hope that you are enjoying your newest goodies 😍

Posted 8 months ago

“It's good, real good, just get a warmer or warm it up first”

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Posted 8 months ago

Great advice! We're glad to hear that you're enjoying yourself and have thought of things to make your experience better. We hope to see you again soon 😄

Posted 8 months ago

“Fast delivery, great products but one of the things I got was slightly broken.”

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Posted 8 months ago

Oh no! So sorry to hear this - we can see that you have not reached out to us directly so one of our friendly customer care team members will be reaching out to you so we can look into resolution options together 😊

Posted 8 months ago

“Fantastic product couldn't fault it perfect fit.”

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Posted 8 months ago

Glad to hear it! Can't wait to see what else you pick up from ATMS! 🤗

Posted 8 months ago

“Quick and efficient! Received my Satisfier pro and omg its mind blowing. I see what the hype was about it.”

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Posted 9 months ago

How good is the SP2, right?! We're so glad you're enjoying yourself with this purchase alongside so many other customers. 🤩

Posted 8 months ago

“Fantastic service wonderfull products”

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Posted 9 months ago

Thank you for the kind words David, we hope that you are enjoying yourself!

Posted 8 months ago

“Items are always in good quality and packaging is discreet.”

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Posted 9 months ago

Thank you for all the support you've given Adulttoymegastore over the years! It's always so humbling to see customers enjoy our products and service so much they keep coming back. Looking forward to your next visit on our site! 😘

Posted 8 months ago

“Always amazing. Super fast delivery and accurate description”

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Posted 9 months ago

Hey Ashley, all of us here at ATMS think you're pretty amazing too. Always a treat to see your name pop up in our system, hope you're enjoying this recent purchase! 🥰

Posted 8 months ago

“Quality product, same day dispatch. Thanks team”

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Posted 9 months ago

Thank you for your support, we're looking forward to providing you with the same service again in the future!

Posted 8 months ago

“Great variety of products and most of them have accurate descriptions.”

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Posted 9 months ago

Hey Monique, thank you so much for taking the time out of your day to leave us this kind review! We are always open to feedback, so if you require more information on a specific product before purchasing please do not hesitate to get in contact with our friendly customer care team who will provide you with the required information and also get our website updated as well! 🤩

Posted 8 months ago

“Got everything I wanted, sent quickly, for a good price”

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Posted 9 months ago

What else could you ask for when you're purchasing products as exciting as the ones we stock, right? Thank you for letting us know we're delivering on all fronts of customer service 🤗

Posted 8 months ago

“Really good range of products, fast product dispatch in discreet packaging, solid personable customer service - well run operation that's a pleasure to deal with”

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Posted 9 months ago

Hey P, thank you for your incredibly kind review! Our customer care team has nothing but amazing things to say about you as well! ❤️

Posted 8 months ago

“Fast delivery, thanks”

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Posted 9 months ago

Thanks for shopping with ATMS! Hope to see you back here soon 😊

Posted 8 months ago

“very quick and professional service. eco friendly packaging. Happy with the purchase. My only (hopefully constructive) critisism of the web site is that many products have descriptions that lack important details relating to material of the toys and their dimensions. Otherwise love the store and am a repeat purchaser”

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Posted 9 months ago

Hi Jeremy, thank you for your honesty and kindness! We definitely agree, with the tens of thousands of products we stock there are definitely some items that have fallen through the cracks and don't have as much information as we'd like to be shown on our website. This is a steady work in progress that our entire team is working on, however in the meantime you can always reach out to our friendly customer care team who are more than happy to source the information you are wanting to know prior to any purchases. Thanks again! ☺️

Posted 8 months ago

Adulttoymegastore is rated 4.7 based on 7,827 reviews