Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.73

4.7 Rating 7,921 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

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Metrics

4.7

Based on 7,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My parcel never arrived”

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Posted 2 years ago

“Ordered with express shipping on the 4th of December & still haven’t received my parcel (11th of December & counting)”

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Posted 2 years ago

“Vibrations allow no privacy. Loud as on all settings completely off putting.”

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Posted 2 years ago

“I'm sure the item is great but I haven't received it yet. Please try to pass on additional delivery instructions to your courier service, this has been a real inconvenience. Thank you”

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Posted 2 years ago

Please always email us if you have delivery issues! I can see that you did need to get in contact with them and glad to see it has been sorted 😊

Posted 2 years ago

“It’s too wide…I don’t think i’ll use it and I can’t return it either. Might just buy a bullet just to be on the safe side next time. I was so sad when I saw it.”

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Posted 2 years ago

“delayed delivered. and as expected, they blame covid.”

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Posted 2 years ago

We sent an email detailing some staff were sick and we had higher volumes, we also provided a code to save on your next order. Sorry that your order was delayed by 1 day!

Posted 2 years ago

“4 days running and order is yet to be shipped. No communication at all!”

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Posted 2 years ago

“Hi it's been like a couple of weeks since I purchased a product and still haven't received it”

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Posted 2 years ago

We are currently in email communication with you regarding a courier issue. Please place a review to describe a whole experience, it is always best to email directly if your parcel hasn't been received 😊

Posted 2 years ago

“Haven’t received anything and tracking number is errored.”

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Posted 2 years ago

“I love ATMS, however this time I am not satisfied at all and regret my purchase. I bought a couple of things, including the One Night Stand Satisfyer. As a loyal customer of ATMS and a big supporter of the brand, I completely overlooked the fact that this product is DISPOSABLE. It comes with batteries that can't be replaced or recharged, so you have to dispose of it once the batteries ran out. This is awful, as businesses should be thinking about the environmental impact of the products they sell. I love the environmentally friendly packaging... yet you sell plastic toys you throw away once the batteries ran out? :'( I'll feel guilty while using the product.”

Helpful Report

Posted 2 years ago

Thank you so much for getting in touch with us and providing valuable feedback. Our apologies that this product was not what you were expecting. The One Night Stand by Satisfyer does not come with rechargeable or replaceable batteries and is intended for one time use, as you stated. We have taken on Satisfyer’s entire line of products to ensure there is something for everyone to enjoy. However, after helpful feedback from our customers and seeing that this product does not fit in line with our sustainability values, we will not be restocking the One Night Stand product in the future. ATMS is proud of its commitment to sustainability, and we are always striving to improve our practice and value any feedback from our customers to aid this.

Posted 2 years ago

“I am APPALLED! Really unsure of what to make of the woke card added to my delivery. I was/am furious and very very disappointed that ATMs is aligned with this cultural insanity. This delivery took much longer than usual. But not the end of the world. Other deliveries were much faster. Guttered about AMT politics. Don't know if I will buy from them again.”

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Posted 2 years ago

It sounds like you are detailing the Pride month stickers we add for free during the month of June. We are proud to support the Rainbow community every day, week, month and year 🏳‍🌈

Posted 2 years ago

“I was lucky enough to have received a free vibrator from watching a webinar, but I would have been bitterly disappointed if I’d bought it. Noisy, one speed and kept shutting off whenever I touched it to my clit. I was planning to buy a couple of toys but now I’m really unsure as to the quality of the product.”

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Posted 2 years ago

“Sorry I'm still waiting for my parcel, I havnt received it yet”

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Posted 2 years ago

We can see this has been delivered - sorry if there was a delay! Please always email us directly if you need any assistance 😊

Posted 2 years ago

“Reviewed a product that doesn't work very dissatisfied”

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Posted 3 years ago

Thanks Rob!!! We are so happy we can be apart of you and your wife's journey with toys. Appreciate the feedback 😊

Posted 3 years ago

“The product is faulty, I have submitted the video”

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Posted 3 years ago

“Still waiting on item. Paid for Saturday delivery. It’s currently Tuesday the following week. 22.3.22”

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Posted 3 years ago

We can see that we refunded you for the cost of this added courier request - thank you for your patience 😊

Posted 3 years ago

“The bullet didn’t work at all, changed batteries and still didn’t work”

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Posted 3 years ago

“Bought a product it arrived with no instruction on how to charge it no way to get into it charge it or it was faulty . Emailed twice no response. Terrible service and useless product. Would not recommend buying from this store.”

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Posted 3 years ago

We have replied to 4 emails and have left multiple voicemails as it seems that you are not receiving our messages. We will always reply to customers queries :)

Posted 3 years ago

“Never recieved my order & now can't contact them after a week of trying to locate it. They claim they have tried to re-deliver but I have been home all week and no courier has showed up. Now ignoring my emails & have turned off their website chat. Won't be shopping here again, way too much hassle!”

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Posted 3 years ago

We emailed you yesterday sorting out the claim for you - we are awaiting your reply. Sorry if ythere were some courier issues!

Posted 3 years ago

“Still yet to receive my order”

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Posted 3 years ago

Adulttoymegastore is rated 4.7 based on 7,921 reviews