Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.73

4.7 Rating 7,791 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 7,791 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 4th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Browsing easy, fantastic layout, tons of information, easy registering, fast and discreet shipping and billing, perfect product.”

Helpful Report

Posted 10 months ago

Nina, thank you so much for your glowing review - your feedback has been incredibly valuable! We like to make sure all customers of ATMS have experiences similar to yours, and it's always nice to hear that we've been hitting the mark thus far. Thank you again! ❤️

Posted 10 months ago

“good communication and fast delivery”

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Posted 10 months ago

Thank you so much for your 5 star rating of Adulttoymegastore Andrew! 🤩 We truly appreciate your support and trust in our services. It's wonderful to know that these two aspects in particular contributed positively to your shopping experience. We can't wait to see you again soon, thank you again!

Posted 10 months ago

“Easy ordering process, along with extremely fast delivery and excellent communication via email, will recommend for all your adult needs”

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Posted 10 months ago

Thank you kindly for this gorgeous feedback and for your recommendation! Can't wait to see you again in the future 😊

Posted 10 months ago

“Very responsive and attentive to my queries and order. Also products are excellent quality and meet my sxpectations”

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Posted 10 months ago

Hi there, thank you so much for your review! You were an absolute gem to interact with, and we're so happy to see that snatched up one of the products we were emailing back and forth about! Hope you're enjoying your purchases and we'll see you again next time ☺️

Posted 10 months ago

“Easy website. Great freight options and nobody knows what you’ve brought”

Helpful Report

Posted 10 months ago

Hey there, thank you for taking the time out of your day to write this kind review! One of our main goals is to provide our customers with an easy, hassle-free shopping experience, and we are delighted to know that our website met your expectations. We fully understand the importance of privacy, and we ensure that nobody knows what you've purchased, even our couriers! Hope to see you again soon 😄

Posted 10 months ago

“I love shopping here. Fast delivery and so many options. Love it”

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Posted 10 months ago

And we loving having you, Helen! Thanks for the review and we'll see you next time 😊

Posted 10 months ago

“Awesome products and very fast delivery”

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Posted 10 months ago

Awesome products for our awesome customers! 😉 Thank you for your 5 star rating James!

Posted 10 months ago

“Nice product just not one size fits all, size 12 and dosnt quite work”

Helpful Report

Posted 10 months ago

Hi there! Thank you so much for your review 😊 We can see that you have not reached out to us directly in regards to this, so we're emailing you now to see if there is anything we can do to help! Please keep your eyes peeled 🤗

Posted 10 months ago

“Excellent service. Great updates on parcel. Super fast postage. 😎”

Helpful Report

Posted 10 months ago

Thank you so much for the amazing 5 star rating of Adulttoymegastore! We greatly appreciate your feedback and are thrilled to hear that you had an excellent experience with our service. Thank you for choosing Adulttoymegastore, and we look forward to seeing you again in the future! 😎

Posted 10 months ago

“It was despatched promptly by ATMS, the day after order placed, but took a week before we got it. Because NZ Couriers do not deliver to PO Boxes they passed it on to local NZ Post for delivery to the PO Box. Unfortunately we only became aware of that several days later upon calling them. NZ Couriers' tracking system did not disclose the handover Then NZ Post's system showed it was with the local courier ro deliver to the Post Office for several more days but when I called them we discovered that it was in fact at the Post Office ready to be collected, but we had not been notified! Obviously ATMS is not responsible for the companies systems and failures but perhaps it should consider despatching items to go to a PO Box directly with NZ Post eliminating the double handling and additional delay? As for the item, it was well packaged and is obviously good quality. We can't wait to 'road test' it later today!”

Helpful Report

Posted 10 months ago

Hi there, thank you so much for this incredibly thorough review! We completely understand your frustration and would like to apologise for the unnecessary delay you faced in receiving your order. We have investigated this further with the courier company and it looks as though there was a missed scan on their part - so sorry about this! We have taken your feedback on board and will look into different options to avoid this happening again in the future. Despite the rocky start it took in getting your order, we hope that your "road test" went well and that you're enjoying your new goodies! Thanks again ❤️

Posted 10 months ago

“Fantastic product, love the colour and the shine! Feels incredible perfect fit even the biggest one!”

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Posted 10 months ago

We're so excited to hear that you're having an amazing time with your new goodies - thank you for your support!

Posted 10 months ago

“No one responded to my request about my toy turning up missing a piece”

Helpful Report

Posted 10 months ago

Hiya Ellana, thanks for taking the time to write something up ☺️ So sorry to hear this - we've just hunted through all our emails and social media messages and have been unable to find anything from you unfortunately. No worries though! We're sending you out an email now so that we can resolve this for you!

Posted 10 months ago

“Fast delivery and great communication. Products 10/10”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time out of your day to send us this kind review - our customers are 10/10, so we can't offer anything less! 🤩

Posted 10 months ago

“It’s good, can’t really complain. Definitely a good length to “meet in the middle” 😏”

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Posted 10 months ago

Hiya! Thanks for updating us - we're so glad to hear you're enjoying your product! Hope to see you again in the future 😊

Posted 10 months ago

“Very quick delivery and great deals”

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Posted 10 months ago

Thanks so much for your review! It's awesome to hear that your order was dispatched and delivered so quickly! We hope you are enjoying your toys and we look forward to seeing you again sometime soon 😊

Posted 10 months ago

“Great product and speedy delivery”

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Posted 10 months ago

Hey Ange we appreciate your support and are thrilled to hear that you had such a positive experience shopping with us! Looking forward to seeing you again in the future, and thank you for the review! 😊

Posted 10 months ago

“Love the new plug, it's a monster but I really enjoy it. Solid 10/10 would recommend provided it's a size your looking for”

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Posted 10 months ago

It's so awesome to hear that you're raving about your new plug William, we're thrilled that you're enjoying yourself! Thanks for the review and can't wait to see you again 😊

Posted 10 months ago

“Arrive faster and product really 👍”

Helpful Report

Posted 10 months ago

Hey there ☺️ Thank you so much for taking the time to share your feedback about your shopping experience at Adulttoymegastore! We'd love to know what we could do to turn your 3 star review into a 5 star one 🤩 Thanks again!

Posted 10 months ago

“Excellent products 100% ,very fast delivery I love this website and you even get loyalty points and some things are well priced.”

Helpful Report

Posted 11 months ago

Hey there, thank you so much for your incredible 5 star rating of Adulttoymegastore! 🤩 We are proud to provide well-priced products without compromising on quality. We believe everyone deserves access to pleasure and satisfaction. Your words of praise reaffirm our commitment to offering exceptional value to our customers. ✨ Thank you once again for your wonderful review! We truly value your feedback and look forward to serving you again in the future! 🤗

Posted 11 months ago

“Unfortunately I thought I was ordering size M garments but what turned up was super small items which is no use to us so I guess I blew those dollars!!”

Helpful Report

Posted 11 months ago

Thank you for taking the time to share your feedback about your recent experience with ATMS! We sincerely appreciate your comments and value your input. We would love to make things right for you and are reaching out now via email to see what we can do to resolve this for you! Your satisfaction is of utmost importance, and we look forward to the opportunity to make amends and provide you with an exceptional shopping experience. 😊

Posted 11 months ago

Adulttoymegastore is rated 4.7 based on 7,791 reviews