Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.73

4.7 Rating 7,920 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 7,920 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well informed on tracking of parcel, unfortunately parcel was torn open b4 arrival however all goods did arrive in perfect condition. (just not as secure as would have preferred)”

Helpful Report

Posted 2 weeks ago

Thank you for your feedback! We're glad to hear that all goods arrived in perfect condition despite the parcel's unfortunate state. We appreciate your kind approach regarding this but would love to look into this further! Someone from our friendly customer care team will be reaching out shortly to discuss your experience 😊

Posted 2 weeks ago

“atms is the mutts nutts, 10 out of 10 all round”

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Posted 2 weeks ago

Thanks for the awesome review! We'll let all of our team know that you think we're the "mutts nutts"! Your support makes us want to keep delivering the best experience possible. Come back soon for more fun and exciting goodies! 💓

Posted 2 weeks ago

“LOVE, LOVE, LOVE!!!”

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Posted 2 weeks ago

We’re so glad to hear you’re loving it! Your enthusiasm means the world to us. Can’t wait to have you back for more fun! 🎉

Posted 2 weeks ago

“Super quick shipping! My go to shop for all adult treats!”

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Posted 2 weeks ago

Thank you so much for the kind words! We're thrilled to be your go-to shop for all things fun and we already can’t wait to see you back for more treats soon! 🎉

Posted 2 weeks ago

“Great product great prices and very speedy delivery”

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Posted 2 weeks ago

Your support is greatly appreciated, and we can’t wait to have you back for more! 🌟

Posted 2 weeks ago

“I LOVE ATMS! The convenience, speedy delivery and confidential packaging!”

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Posted 2 weeks ago

We love you too, Tiana! Come back soon 😘

Posted 2 weeks ago

“I wasn’t sure how to sign up. Adultmegastore custom service made things easy and simple. Very helpful team. I’m excited to make a purchase.”

Helpful Report

Posted 2 weeks ago

We're so glad to hear that our lovely customer care team made signing up a breeze for you! Thank you for your kind words, and we’re excited for you to make your purchase. Happy shopping and don't hesitate to reach out again if you require any additional help! 😊

Posted 2 weeks ago

“Excellent service quick delivery great price.”

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Posted 3 weeks ago

Thanks so much for your fantastic review, Cory! We’re thrilled to hear you enjoyed our service and quick delivery. Your support truly means the world to us! Come back anytime! 🌏

Posted 2 weeks ago

“The toys are brilliant, high quality and well packaged. The prices are decent and the delivery is quick and discreet. I have ordered plenty through Adult Toy Megastore and will continue to do so.”

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Posted 3 weeks ago

Thank you so much for this wonderful review! Your continued support means the world to us, and we can't wait to have you back for your next order! 🎉

Posted 2 weeks ago

“Easy, no fuss. Kept me informed as to delivery even when there was a slight problem. Better than any customer service I've dealt with in recent years”

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Posted 3 weeks ago

We really appreciate your kind words Mike and are thrilled to hear that the wee hiccup with your order didn't take away from your positive experience when shopping with us. Hope you see you again soon! 💓

Posted 3 weeks ago

“Haven't used the products as yet but got excited about the free cosmopolitan subscription but when I tried to subscribe it said that it is no longer applicable. When I looked at the voucher, it expired in 2019. don't include the voucher going forward”

Helpful Report

Posted 3 weeks ago

Thank you for your feedback! We're sorry to hear about your experience with the Cosmopolitan subscription. It can be frustrating to encounter expired offers. Our team will take a look at what we can do to hygienically remove these from the individual items as it's not something we advertise on site and were unaware of 😊 We appreciate you letting us know and will make sure to keep things fresh and accurate going forward. If you have any questions or need assistance with your order, please reach out to our friendly customer care team. We're here to help! ✴

Posted 3 weeks ago

“Great store, great items for adult play, great prices.”

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Posted 3 weeks ago

Thank you so much for the amazing review and for being a long timer supporter of ATMS! We can't wait to see what you pick up for your next adult play adventure! 🤩

Posted 3 weeks ago

“The service was amazing”

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Posted 3 weeks ago

Thank you for the wonderful feedback! We hope that you two are having heaps of fun with your new goodies from ATMS 🤗

Posted 3 weeks ago

“Afterpay is the way 2 go.Quick n easy.”

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Posted 3 weeks ago

We're so glad to hear that you found Afterpay quick and easy to use. It really makes shopping a breeze, doesn’t it? We appreciate your feedback and look forward to having you shop with us again soon and taking advantage of the Buy Now, Pay Later schemes we have available! 💌

Posted 3 weeks ago

“A fantastic range of products for those just stating out and then getting more adventurous. Speedy AF delivery, in discreet packaging. A great range of info on their website too, for those who aren't too sure where they want to start or what they are looking for.”

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Posted 3 weeks ago

Thank you for the fantastic review, Linda! We can't wait to have you back for more adventurous finds! 😊

Posted 3 weeks ago

“Was super happy with my order and even received it before the postage date that was given to me”

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Posted 4 weeks ago

Thank you for the fantastic review, Scott and Charmaine! It's always our goal to deliver promptly and make our customers' experience delightful. We can't wait to have you two shop with us again! 💝

Posted 3 weeks ago

“Very fast shipping, handwritten note, product quality. I’m still trying to figure out how to recycle through you”

Helpful Report

Posted 4 weeks ago

Thank you for the wonderful review! We're thrilled to hear that you loved the fast shipping and our little handwritten note. It’s our way of adding a personal touch to each order! ✨ As you're curious about recycling someone from our friendly customer care team will be reaching out to you via email to provide you with more information ♻

Posted 3 weeks ago

“The selection is large, the delivery as fast and the packaging was innocious .”

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Posted 4 weeks ago

Thank you for your fantastic review! All of our staff at ATMS take great care at every step to ensure your privacy and happiness, so it's wonderful to know our team's efforts are appreciated. We'll pass on your kind words to everyone! ✨

Posted 3 weeks ago

“Came for the excellent deals, came again for the superior products, keep coming back because the staff go above and beyond.”

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Posted 4 weeks ago

Thank you so much for your amazing feedback! Our team loves going the extra mile for our customers, and it's wonderful to know you appreciate their efforts! Our customer care team in particular have nothing but kind words to say about you and are looking forward to your next visit! 💖

Posted 3 weeks ago

“Great product, good for the money.”

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Posted 4 weeks ago

Glad to hear you're enjoying yourself and your new toys! It's exciting to know you're having as much fun with your order as we had when you were shopping with us 😍

Posted 4 weeks ago

Adulttoymegastore is rated 4.7 based on 7,920 reviews