Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.73

4.7 Rating 7,921 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Questions

Metrics

4.7

Based on 7,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 4th November 2024

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorry didn’t get to try it nz post didn’t even deliver it”

Helpful Report

Posted 4 years ago

We're so sorry to hear of this delivery issue! We will look into this non-delivery for you and get to the bottom of this problem ASAP. Please keep your eyes peeled for an email from our service team (and please keep your eyes on your spam/junk folder as our messages may end up there). Thank you for your patience and cooperation.

Posted 4 years ago

“Fast delivery and the product was as advertised. Disappointed with the quality though, as the inflatable part of the toy leaks air and it deflates within seconds.”

Helpful Report

Posted 4 years ago

Sorry to hear of this product issue! We have sent you correspondence regarding this fault, so please keep an eye out in your emails and we'll get to the bottom of this ASAP! Thank you for your patience.

Posted 4 years ago

“The service from ATMS is great however the last product purchased is not. Very disappointed with the Ovo R6. The wireless control only works with the remote within 10cm of the device which defeats the purpose. Also despite following the enclosed instructions it does not turn on with the remote after insertion so again defeats the purpose entirely. Very unhappy with this purchase.”

Helpful Report

Posted 4 years ago

Sorry to hear of this issue regarding the product! We have sent you an email regarding this and will look into the item in question to see where the issue has occurred. Please hold tight, keep your eyes peeled and we'll get to the bottom of this ASAP! Thanks for your patience.

Posted 4 years ago

“Haven't received my goods yet, I suspects it due to high volume of post due to covid 19, hopefully it arrives soon however from emails received you guys have shipped it within a day of my purchase which is a good sign”

Helpful Report

Posted 4 years ago

Sorry to hear of this delay! As there is the COVID situation, the postal service has been inundated with packages, however they are being steadily moved so yours should be with you shortly! Let us know how everything is when it arrives and we hope you enjoy everything you've ordered. Thanks for shopping with us.

Posted 4 years ago

“The package arrived quickly and the packaging was discreet, but the packing materials weren't waterproof and my items were soaked upon delivery.”

Helpful Report

Posted 4 years ago

Hi there. Sorry to hear of this issue! We have sent you an email regarding this problem, so please keep an eye out for a message from our service team in your emails and we'll get to the bottom of this ASAP. Thanks.

Posted 4 years ago

“Maybe it's just me but male sex toys thus far have done nothing for me, this one was no different it didn't feel bad but it certainly wouldn't have gotten me anywhere close to climax, The vibration I feel was too strong even at its lowest setting was making my hands numb. Though judging by other reviews it definitely works for others”

Helpful Report

Posted 4 years ago

Sorry to hear of this issue with the product! We'd love to help you find your ideal product so if you stop by again, please contact our service team as they'd love to help you find the perfect product! Thanks for shopping with us though and we do hope to see you again as we'd love to help. Cheers.

Posted 4 years ago

“Quick delivery. Toys are of good quality but definitely check product reviews as some are not as they appear.”

Helpful Report

Posted 4 years ago

Hi there. We will look into the items and see if we can amend anything to mitigate this issue. Thank you for the feedback.

Posted 4 years ago

“Happy with my order apart from when I got my package the lube had leaked thou everything”

Helpful Report

Posted 4 years ago

Sorry to hear of this issue! We have sent an email regarding this issue so please keep an eye out for an email from our service team and we will get to the bottom of this ASAP. Thanks.

Posted 4 years ago

“I had high expectations for the satisfyer g-spot rabbit considering the reviews, however, the clit stimulator is far too big (wide and especially deep) for me - it has potential and it's still ok but needs an option of attachments to modify size...yet to climax”

Helpful Report

Posted 4 years ago

Sorry to hear of this issue! We'd love to help you find the perfect product so please get in touch with our service team and they'd love to assist you in finding something that suits you more! Thank you for the feedback.

Posted 4 years ago

“Only 1 out of my two items works properly, tried contacting atms and have had no reply. This was my first purchase from this site and I think it may be my last.”

Helpful Report

Posted 4 years ago

Sorry to hear of this issue! We have emailed you regarding this issue so please keep an eye out for an email from our service team and we'll get to the bottom of this ASAP. Please check your spam/junk sections of your emails as well as some of our correspondence ends up there due to the nature of goods we provide. Thank you for your patience!

Posted 4 years ago

“Everything arrived. One item broken. Packaging seems like it may have been opened, returned and resold. Everything has a weird smell. Slowly going away with excessive cleaning. Most of the products aren’t ‘Legit’ hence their prices. Won’t be buying again. But am not TOTALLY disappointed with them. You get what you pay for.. or less.”

Helpful Report

Posted 4 years ago

Sorry to hear of these issues, Claire. We have sent correspondence regarding this so please keep an eye out for an email from our service team. Thank you for your patience.

Posted 4 years ago

“The website is easy to use and the communication was great from ATMS. I was very disappointed in the quality in one of the outfits - the zip was poor quality and broke on first use. The black dye from it also stained a few surfaces!!”

Helpful Report

Posted 5 years ago

Sorry to hear of this issue! We have sent you an email on this issue, so please keep an eye out for correspondence from our service team. Thank you for your patience.

Posted 5 years ago

“Overnight delivery took 11 days, product not as described (too small). Bit disappointed really”

Helpful Report

Posted 5 years ago

Sorry to hear of this issue! We have emailed you regarding this issue so keep an eye out for contact from our service team (spam/junk may as well). Thanks for your patience.

Posted 5 years ago

“The free gift mini bullet I received did not work. Its definitely not your guys fault but I am disappointed with the toy. On the plus side the shipping was extremely fast and the parcel was well packaged.”

Helpful Report

Posted 5 years ago

Hi there, sorry to hear about the bullet issue, we'll look into the item! Glad to hear the shipping was quick though and the parcel was well packed! Thanks for your feedback!

Posted 5 years ago

“Good and very fast delivery. I have purchased from ATMS for some years now, but after I purchased the products I had a bit more of a look around and found their prices to be a bit high... Like way to high and one of the items must have barley made it out of quality control. It came with no instructions and is poorly finished.”

Helpful Report

Posted 5 years ago

Hi there Fergusson! Sorry to hear about this, we strive to have the lowest prices possible and the best quality items. Since we have such a large inventory with so many suppliers, we can't check all items, but we do order the best quality goods. If you have any issues regarding a products quality, please get in touch with us and we'd love to answer any questions you may have! Glad to hear you've been shopping with us for a while though, we appreciate that! Cheers for the feedback and we'll keep trying to improve!

Posted 5 years ago

“One of my toys didn’t work”

Helpful Report

Posted 5 years ago

Hi there. Sorry to hear about one of the toys not working when you received it! We have contacted you regarding this issue so keep your eyes open for an email from us so we can resolve this issue ASAP (make sure to check your spam account too as our messages sometimes end up there too!). Thanks for your patience.

Posted 5 years ago

“Thought to number of rext and emails re courier was excessive. Otherwise very happy.”

Helpful Report

Posted 5 years ago

Hi there! Sorry to hear you weren't too thrilled about the updates, this will be passed on to the team and we'll look into it. Glad to hear everything else was great though and made you happy! Enjoy your product!

Posted 5 years ago

“The unit is thicker than it looked in the picture and we are a bit frightened by it. Cheers, RE”

Helpful Report

Posted 5 years ago

Hi there, sorry to hear of the fright you and your partner experienced with the item! We'll look into it and see if we can add more photos to give a perspective of the item. If you have any future questions about items please don't hesitate to contact our brilliant service team and we'd love to assist in purchasing the perfect item for you! Cheers!

Posted 5 years ago

“I needed to change my order details literally 5 minutes after my purchase, tried calling them, live chatting, emailing them, no response. Terrible communication but amazing fast postage. I highly suggest paying the extra $5 and getting your parcel that night if bought before certain time, otherwise you will be waiting just under a week for express. Great prices on their products.”

Helpful Report

Posted 5 years ago

Hi there! Apologies about not getting back to you immediately! When the night before shipping was selected, it got packed very quickly, and with the other orders of the holiday season, some communications were inundated with inquires. We'll take this feedback on board though for future reference. Glad you enjoyed everything else though and our cheap prices. Thanks for the feedback.

Posted 5 years ago

“Quick shipping, only the packing could’ve been better, I bought to candles as gifts for someone and the boxes they were in were squished and ripped, which doesn’t look very nice to give to someone, so I don’t know what to do with them, other than that it was ok and I liked the free gift!”

Helpful Report

Posted 5 years ago

Hi there! Sorry to hear of the items arriving with packaging issues. Although we strive to provide the best and most eco-friendly packaging, sometimes things out of our control may happen to the packaging which cause tears etc. However, we will look into this and see if there was a problem on our end and we'll take into consideration this feedback to see if we can implement fail safe methods to prevent this from happening. Thanks for the feedback and hope you enjoy the other item some more!

Posted 5 years ago

Adulttoymegastore is rated 4.7 based on 7,921 reviews