Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.73

4.7 Rating 7,920 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 7,920 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality is excellent, I like your products and I think I will definitely order more.”

Helpful Report

Posted 3 days ago

Thanks for your review, Daniel! If you have any further feedback or thoughts on how we could improve to turn your next shopping experience into a whooping 5 stars, please do not hesitate to reach out to our friendly customer care team! 💌

Posted 10 hours ago

“Well informed on tracking of parcel, unfortunately parcel was torn open b4 arrival however all goods did arrive in perfect condition. (just not as secure as would have preferred)”

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Posted 2 weeks ago

Thank you for your feedback! We're glad to hear that all goods arrived in perfect condition despite the parcel's unfortunate state. We appreciate your kind approach regarding this but would love to look into this further! Someone from our friendly customer care team will be reaching out shortly to discuss your experience 😊

Posted 2 weeks ago

“Afterpay is the way 2 go.Quick n easy.”

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Posted 3 weeks ago

We're so glad to hear that you found Afterpay quick and easy to use. It really makes shopping a breeze, doesn’t it? We appreciate your feedback and look forward to having you shop with us again soon and taking advantage of the Buy Now, Pay Later schemes we have available! 💌

Posted 3 weeks ago

“ATMS is great. Usually affordable and ships quickly”

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Posted 4 weeks ago

Thank you for taking the time out of your day to leave us this kind review! We'd love to know what we could improve on to turn your 4-star experience into a glowing 5 stars! Please do not hesitate to reach out to our friendly customer care team who will value your words and feedback as a longtime supporter of ours 😊

Posted 4 weeks ago

“Have been happy most times with orders made. always quick delivery. always helped when had issues to try and please. but one of my latest orders of the 'stan rabbit vibrator' in description said was very quiet which was one of the main purposes of buying in fact was total opposite very noisy. that noisy my partner refuses to use she and i very disappointed with purchase”

Helpful Report

Posted 1 month ago

Hi there, thanks so much for submitting this review! We can see you've reached out to our customer care team who have deemed this product faulty and issued you a replacement of your choosing 😊 please do not hesitate to reach back out if you run into any issues in the future!

Posted 1 month ago

“Loved how quick it was, everything packaged well!”

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Posted 2 months ago

Thanks so much for your kind and honest feedback! We'd love to know what we could improve on to turn your four star review into a whopping 5 stars! Please feel free to reach out to our friendly customer care team if you have experienced any issues, or just if you have any questions or concerns. We are always more than happy to help! 💓

Posted 1 month ago

“Fast and efficient thank you”

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Posted 3 months ago

Thank you! If there is anything we could improve on to turn your 4 star review into 5 stars, please do not hesitate to let us know ❤️

Posted 3 months ago

“Great selection of products and the best prices. Quick delivery too.”

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Posted 3 months ago

It's been a real privilege having you shop with us, your support and loyalty means so much to us. 😄

Posted 3 months ago

“Took a bit of figuring out with the control mechanism but after that it was all joy!”

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Posted 3 months ago

Yay! Glad to hear you were able to get a handle of things - please do not hesitate to reach out to our friendly customer care team if you have any questions or concerns 🤗

Posted 3 months ago

“These guys provide a great service will shop here again no doubt”

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Posted 4 months ago

Looking forward to having you back! Hopefully next time we can turn this 4 star review into a 5 star one 🤩 Please don't hesitate to let our friendly customer care team know if you are experiencing any issues, big or small!

Posted 4 months ago

“Fast delivery. Product good.”

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Posted 4 months ago

Thank you so much for the kind review! We hope to see you again soon 🤗

Posted 4 months ago

“good products, good discount, fast shipping”

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Posted 4 months ago

Thank you for sharing your experience when shopping with Adulttoymegastore, Jonny! We hope that next time we see you we can add one more star on to your rating 🌟

Posted 4 months ago

“Pretty good website with plenty of items to choose from”

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Posted 4 months ago

Thanks for the kind review, Angus! Hope you are enjoying your new goodies 😊

Posted 3 months ago

“Good products, good service”

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Posted 4 months ago

Thanking you kindly, please do not hesitate to let us know what we could improve on to turn your review into a stunning 5 stars!

Posted 3 months ago

“Very quick delivery even without priority shipping. Prices are excellent also. Descriptions are sometimes less detailed but mostly adequate. Also staff are very friendly and helpful if you ever need contact.”

Helpful Report

Posted 4 months ago

We appreciate your kind words! Please do not ever hesitate to reach out to our friendly customer care team if you require any more information prior to making a purchase 😊

Posted 3 months ago

“Site has a wide range of goods and is well proced and ships fast. Its web site implementation is poor, a link taks 10-20 seconds to open where I ex[ect it to be 10x faster. When you have an account you still need to fillin all same details as if you are a guest, thats nuts. I can see the site experience being improved or the clientele will reduce to die hards”

Helpful Report

Posted 5 months ago

Thank you so much for this constructive feedback, Paul! You'll be glad to hear that we've made recent improvement to increase site loading speed 😊 As for your thoughts regarding presaved details linked to your account, we'll make sure that your thoughts reach the correct teams to see if this is something we can offer in the future!

Posted 3 months ago

“large selection prices are pretty good also”

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Posted 5 months ago

Thanks for your kind feedback, please feel free to let us know what else we could do to turn your 4 star review into a glowing 5 star one 🌠

Posted 3 months ago

“Love love.... great toys, great prices, fast delivery”

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Posted 5 months ago

Glad to hear you're happy with your latest haul! We hope to see you again in the future 😻

Posted 5 months ago

“Great service and very good products”

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Posted 5 months ago

Thanks for the review, Tony! We'd be super keen to hear what we can improve on to turn this 4 star review into a 5 star one! 🤩 Please feel free to get in contact with our friendly customer care team via phone call, email, or live chat with feedback, concerns, and questions!

Posted 5 months ago

“Very easy to work with”

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Posted 5 months ago

Thank you Daniel, you were a gem to interact with yourself. See you again next time! 💎

Posted 5 months ago

Adulttoymegastore is rated 4.7 based on 7,920 reviews