adulttoymegastore.com Reviews

Name: adulttoymegastore.com
Rating: 4.45

4.5 Rating 783 Reviews

86 %

of reviewers recommend adulttoymegastore.com

Company Reviews

Metrics

4.5

Based on 783 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

adulttoymegastore.com 5 star review on 13th August 2021

Anonymous

adulttoymegastore.com 5 star review on 15th September 2020

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Anonymous

Anonymous // 01/01/2019

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“I have yet to receive my package it’s been over 2 weeks”

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Posted 1 year ago

Hi there, thanks so much for your review regarding your recent order with ATMS! We can see that you have been in contact with our friendly customer care team, and together you have a courier investigation around the delays USPS are experiencing around the country. We'll continue monitoring your tracking to make sure your order gets to you ASAP! 😊

Posted 1 year ago

“Quick and efficient second visit to the ATMS website. Surprised at how fast it got to door and the goodies that came with my package were also greatly appreciated! Thanks for having such great options to choose from.”

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Posted 1 year ago

Glad to have you back Matthew! We're so excited that you've become a repeat customer and we can't wait to see what you pick up in your next order. 🥰

Posted 1 year ago

“Great site”

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Posted 1 year ago

Hey Victoria, thanks so much for your kind words! We're thrilled to hear you enjoyed your toy shopping with Adulttoymegastore and we're looking forward to having you back soon. Thanks again ☺️

Posted 1 year ago

“I really liked the items ordered. And wasn't expecting the little extras with my order. I will be ordering again!!”

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Posted 1 year ago

Hey Tonya, glad to hear you loved our little freebies! Just a little token of our appreciation for your support. Can't wait to see what you pick up next time 🤗

Posted 1 year ago

“Fast, convenient, and great selection and variety!! Thank you!!”

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Posted 1 year ago

No, thank you! We're so happy to hear you enjoyed your experience when shopping with Adulttoymegastore and we hope to see you again sometime in the future 😊

Posted 1 year ago

“My biggest complaint is shipping times. I ordered in what should have been plenty of time for Valentine’s Day, but it arrived three days after. Aside from that, the products seem to be decent (honestly have not tried yet). I also like that they give you a few free samples with your order.”

Helpful Report

Posted 1 year ago

Hi there Kari, thank you so much for your review! So sorry to hear that your order didn't arrive in time for Valentines Day. We do advertise our shipping time frame online to help you make any decision when it comes to major holidays, and we can see from your tracking that your order arrived within the 8 - 10 business days ☺️ Glad to hear that despite this, you still had a positive experience, hope you enjoy yourself when you do decide to try out your new goodies. Thanks again!

Posted 1 year ago

“I enjoyed the process. Time of delivery is long.”

Helpful Report

Posted 1 year ago

Hi there, thanks so much for taking the time out of your day to leave us this review! We've just had a peek into your tracking and can see that your order was delivered one day after our advertised time frame shown on site - so sorry about this delay! Despite the slightly longer delivery time, we're glad that this did not put a damper on your experience and we hope to see you again soon! 😊

Posted 1 year ago

“Site is easy to use. Good variety. Quick shipping.”

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Posted 1 year ago

Hey there! Thank you so much for your kind words and for choosing to shop with ATMS 🤗 We look forward to seeing you again in the future!

Posted 1 year ago

“Need to check out more items”

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Posted 1 year ago

Hi there, thank you so much for this review! ☺️ We can't wait to have you back! Please feel free to reach out to our friendly customer service team through live chat, emails, and phone call if you need any help picking out your next fun purchase!

Posted 1 year ago

“Great service”

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Posted 1 year ago

Only the best for our great customers! Thank you so much for this lovely review ✨

Posted 1 year ago

“Best store ever!”

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Posted 1 year ago

Hey Kaitlin, thanks for being such a gem to interact with! Can't wait to hear from you again and we hope you're enjoying your most recent purchase with ATMS 😊

Posted 1 year ago

“Customer service was very frustrating. It took me days to get in touch with anyone and because of that, I couldn’t cancel my order. On this bright side the people were very nice and helpful when I did get in contact with them though.”

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Posted 1 year ago

Hi there, thanks so much for taking the time to let us know about your experience when shopping with ATMS! We're really sorry that time zones made getting in contact with us during our office hours a bit difficult. Glad that we could resolve your issue for you in the end ☺️

Posted 1 year ago

“Great interaction , fast service and shipping”

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Posted 1 year ago

Thank you so much for the 5 star rating, your feedback means so much to us and we hope to see you again some time in the future! 🤩

Posted 1 year ago

“Haven't received my order yet”

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Posted 1 year ago

Oh no - we're so sorry to hear this! It doesn't look like you've reached out to us via email, so we will message you now regarding your order so that we can resolve this for you ☺️

Posted 1 year ago

“Great products and great customer service I love I love love you guys most definitely will be a new shopper”

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Posted 1 year ago

Thank you so much for your review! We're so happy to hear that you are loving our one of a kind ATMS service. We hope you are enjoying your purchase! Cannot wait to see you again ✨

Posted 1 year ago

“Everything like it showed online.”

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Posted 1 year ago

Hi there! Thank you so much for taking the time out of your day to leave us this review 😊 We're so glad to here that we met your expectations - hopefully we'll see you again shortly. 🥳

Posted 1 year ago

“Products always come in a timely manner. Great variety and selection. Always able to find a new toy to try out.”

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Posted 1 year ago

Thank you very much for your kind review, Alexa! 🥰 We're so happy to hear that you are loving our service and products! We look forward to continuing with that same great service for 2024!

Posted 1 year ago

“Love my purchase”

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Posted 1 year ago

Hi Charity, thanks for taking the time to leave a review. We can see that we are currently in correspondence with you regarding this delay, and are in the middle of a courier investigation. Fingers crossed it doesn't take much longer! 🤞

Posted 1 year ago

“The delivery hasn't even made it in the time given on purchase and i think it should be updated on the sight that it takes way longer than 9 days to reach destination”

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Posted 1 year ago

Hey, thanks so much for taking the time out of your day to review ATMS! We would like to apologise for the slight delay it took for your order to reach you and hope that you still enjoy your purchase. Thanks again!

Posted 1 year ago

“Love that your store offers such a wide variety of items.”

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Posted 1 year ago

Thank you so much for your kind review! We do our absolute best to cater for all kinds of people, and often find ourselves getting stuck scrolling for hours on the website, finding items we've never seen before ☺️

Posted 1 year ago

adulttoymegastore.com is rated 4.5 based on 783 reviews