Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.30

4.3 Rating 1,888 Reviews

82 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

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“Products were good, but I paid extra for 3 day express shipping and items took 6 days to get to my houE”

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Posted 3 years ago

Thank you for your feedback!!! It looks like there was an unforeseen delay in your area - sorry about that!

Posted 3 years ago

“Easy transaction. Package was delivered quickly. Great communication. Thank you”

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Posted 3 years ago

“Quick and precise. Nice package”

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Posted 3 years ago

“Great delivery time and prices!”

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Posted 3 years ago

“Quick service and great quality. The wrinkly old bean got a good smashing and the snail trails are back”

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Posted 3 years ago

“Packages came crumbled up and just smooshed in the box. Not impressed with the delivery of the food. Products are good though and at a good price.”

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Posted 3 years ago

Thank you for the feedback - so sorry about that, seems like an issue while in transit! Have emailed you regarding this 😊

Posted 3 years ago

So sorry if that is the case - we do check all parcels before sending! I have emailed you directly regarding this.

Posted 3 years ago

“I had a question and a team member responded promptly with an answer! Great customer service.”

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Posted 3 years ago

“Products ok but one doesn't perform as expected. Delivery was way to long ... i done 2 orders and was not told one was coming from NZ which took way too long”

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Posted 3 years ago

Hi Leanne - we do detail in our About page and shipping page that our warehouse is in New Zealand. Apologies for any delays you faced - many seem to be because of the situation in Australia at the moment!

Posted 3 years ago

“Quick and discreet delivery. But I ordered a mystery toy which didn't even say what it was nor could I find it on the website.”

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Posted 3 years ago

Thanks Chalee!!! Love the feedback, however, the Mystery Vibrator is meant to be a surprise which is why you do not find out until you open it 😊

Posted 3 years ago

“Amazing service”

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Posted 3 years ago

Thank you!!! Appreciate the feedback 😊

Posted 3 years ago

“The descriptions of each item were very clear on your website, payment was nice & easy, the delivery time was fast plus packaged very well. All round I was very happy with my purchase 😁”

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Posted 3 years ago

Thanks Lisa!!! Great to hear your feedback - we love being able to provide quick and easy services 😊

Posted 3 years ago

“Great service great products and information”

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Posted 3 years ago

Thanks Patrick!!! We love being having all the information and articles onsite so you know exactly what to buy and how to use it 😊

Posted 3 years ago

“always packaged well, always satisfied with the products ;)”

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Posted 3 years ago

Thank you!!! Our warehouse staff are amazing at packaging products 😊

Posted 3 years ago

“Prompt discreet delivery”

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Posted 3 years ago

Thank you!!! We love dispatching quickly so that the courier can deliver super fast 😊

Posted 3 years ago

“Never received my item after nearly two weeks.”

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Posted 3 years ago

We can see that your item was delivered by Aus Post very recently - have you contacted them about this? We have also emailed you directly concerning this 😊

Posted 3 years ago

“Website is easy to navigate. My purchases arrived fast and packaged really well. Will definitely be shopping here more often!!!”

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Posted 3 years ago

Thank you Jodie!!! Great to hear you received everything quickly - we love delivery quickly 😊

Posted 3 years ago

“Discrete packaging , fast delivery and great products”

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Posted 3 years ago

Thank you!!! Discretion is very important to us and our customer's 😊

Posted 3 years ago

“Goods shipped as described, quickly and in good packaging. Very happy.”

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Posted 3 years ago

Thank you!!! We love being able to provide discreet, secure packaging 😊

Posted 3 years ago

“Missing an item that I had paid for in my order. Extremely annoyed the matter has not been resolved!!”

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Posted 3 years ago

We have already dealt with this matter and sent you an added goodie along with your missing item 😊

Posted 3 years ago

“It’s very small”

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Posted 3 years ago

If you would like to leave a product review - please use our site to do this or get in contact with us if there is an issue.

Posted 3 years ago

Adulttoymegastore.com.au is rated 4.3 based on 1,888 reviews