Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.30

4.3 Rating 1,888 Reviews

82 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products”

Helpful Report

Posted 2 years ago

“My friend and I placed an order a few weeks ago and one of the Kama device seems to be broken. The section works but the vibration section does not turn on. The light on the button will turn on but there is no movement within the device. I’m happy to send the device back if needed or send photos to provide evidence”

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Posted 2 years ago

I can see that we have already replaced this for you - please always email us first and we will get it sorted 😊

Posted 2 years ago

“Package arrived discretely. Very happy with my purchase.”

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Posted 2 years ago

“Very good toys and service”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“Very quick service and the products are great quality!”

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Posted 2 years ago

“Products arrived in a timely manner, and were exactly as advertised, no complaints at all, will certainly be ordering and future adult toys from here.”

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Posted 2 years ago

“Great explanation and prompt service All packed discreetly Thankyou”

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Posted 2 years ago

“Quick delivery and excellent product quality”

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Posted 2 years ago

“The rabbit is very powerful”

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Posted 2 years ago

“Good but not the best. Does the job. Easy to clean.”

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Posted 3 years ago

Thank you!!! We appreciate your feedback 😊

Posted 2 years ago

“Delivery was prompt & discreet.”

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Posted 3 years ago

Thank you so much!!! We love delivering discreetly 😊

Posted 2 years ago

“Very discreet, and there were great sales. Thanks”

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Posted 3 years ago

Thank you so much!!! We always love having sales to get those savings and for more people to be able to try them out 😊

Posted 2 years ago

“Hello Presentation of the packages upon arrival as they were for Christmas presents, Candle smashed, boxes toys came in damaged and crumpled. candle was thrown out and I replaced the boxes on the other toys, not ideal but it is what it is. All they were wrapped in was a brown piece of paper and and thrown in a plastic shipping bag. At the time never expected to give a review so dont have pictures.”

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Posted 3 years ago

Oh no!!! If you email your customer service team when something like this happens they will always help in that situation 😊

Posted 2 years ago

“Easy to order from and items came quickly”

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Posted 3 years ago

Thank you so much!!! Glad to hear you enjoyed your shopping experience with us 😊

Posted 2 years ago

“Awesome website. Easy to navigate. Great delivery time. Couldn’t of asked for an easier experience. Cheers”

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Posted 3 years ago

Thank you!!! We love being able to make it easy as possible shopping with us 😊

Posted 2 years ago

“Have made a few purchases from here now and I'm very happy with the products and the customer service for the one product that didn't work. They always have good prices and packages often arrive earlier than expected (for me anyway!)”

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Posted 3 years ago

Thank you Cassie!!! Glad to hear your deliveries have been quick and easy 😊

Posted 2 years ago

“Overall, pleased with the product, the price, and the item was dispatched at a reasonable speed to Australia. I was disappointed that despite using the .com.au site, they did not make clear during the selection, purchasing, or shipping process that the items were coming from NZ, nor that they were billing from NZ, which resulted in an unexpected overseas transaction charge on my credit card. To be fair, the website does explain that they are based in NZ if you go searching for that in their footer links, but as someone who has been in e-commerce, I know it's not that difficult to make it more clear, and it's misleading to not do so when you are using a country-specific website (.com.au) that targeted me in Aus through google ads. I contacted the company to alert them to this fact and request a rebate for the fee, to which they promptly responded saying basically, "Not our fault, it says so on the website"...”

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Posted 3 years ago

Thank you for your feedback!!! Will pass along this feedback to management as we always are trying to improve our website 😊

Posted 2 years ago

“Great Store great service ill keep shopping there”

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Posted 3 years ago

Thanks Michael!!! Look forward to packing your next parcel 😊

Posted 2 years ago

“I recently made an order, unfortunately the charger didn’t come with what I ordered, but when I emailed customer support, Natasha was quick to respond and straight away offered to send it out with no issues, very easy to deal with. Would buy from again.”

Helpful Report

Posted 3 years ago

Thank you for the feedback!!! Our customer care team is always willing to help resolve any issues 😊

Posted 2 years ago

Adulttoymegastore.com.au is rated 4.3 based on 1,888 reviews