Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,896 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,896 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“L9ve the offers and products sold. Service is fast and prompt”

Helpful Report

Posted 2 months ago

Thanks for your support over the years, Shane! Here's to many more together 🥂

Posted 2 months ago

“Got exactly what I wanted, with a little extra. Great customer service; responded quickly to emails. Thank you”

Helpful Report

Posted 3 months ago

Thank you for your kind words! Our customer care team has nothing but nice things to say about you as well ☺

Posted 2 months ago

“The product took longer to arrive than expected. However, it was wrapped very inconspicuously and the product itself is fantastic. I would definitely buy from this company again.”

Helpful Report

Posted 3 months ago

Hi there, thank you so much for this review! We're really sorry to hear that transit to you took longer than expected, but we hope that it was well worth the wait! 🥰

Posted 3 months ago

“Lots of fun was and will be had with this!”

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Posted 3 months ago

Glad to hear it Tim! Thanks for choosing to have with fun Adulttoymegastore 🥳

Posted 3 months ago

“Mystery box was absolutely crape barely value if at all, will be purchasing elsewhere from now on”

Helpful Report

Posted 3 months ago

Thanks so much for your feedback! Really sorry to hear you were dissatisfied with your mystery bag purchase, we'll make sure your thoughts and experience reach the necessary teams in charge of putting these together so hopefully we can improve on them in the future 😊

Posted 1 month ago

“Great I love it”

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Posted 3 months ago

And we love that for you! 🥰 Thanks for choosing to shop with Adulttoymegastore!

Posted 2 months ago

“Fast and descreate packaging and delivery”

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Posted 3 months ago

Thanks for this stunning review, Geoffrey! Hope that you are enjoying yourself and your new goodies 🥰

Posted 2 months ago

“Great site, but I still haven't received my purchase from 12 days ago.”

Helpful Report

Posted 3 months ago

Hi there, thanks for leaving us this review so we're aware of the situation! Someone from our friendly customer care team will be touching base shortly to look into this further with you. Please keep your eyes peeled for any incoming emails 👀

Posted 1 month ago

“10/10 absolutely fabulous!”

Helpful Report

Posted 3 months ago

Thanks for shopping with ATMS! We think you're fabulous too, Chantell 😘

Posted 2 months ago

“Fast delivery and good products, but packaging was not sufficient to protect products during shipping.”

Helpful Report

Posted 3 months ago

Thanks for your kind feedback! Our customer care team will be in touch via email for more information to see what we can do to resolve this for you 😊

Posted 1 month ago

“Great selection and great prices. Everything you need to get dirty in the bedroom with”

Helpful Report

Posted 3 months ago

Thanks for the stunning review Matt, hope to see you again in the future! ✨

Posted 1 month ago

“Great service and prices”

Helpful Report

Posted 3 months ago

Thank you kindly for this review. We appreciate you supporting ATMS and are looking forward to seeing you again!

Posted 1 month ago

“I received no correspondence and to make it worse i paid over $140 and STILL haven’t received my product not happy at al”

Helpful Report

Posted 4 months ago

Hi there, thanks so much for leaving us this review and bringing this to our attention! We can see that this was scanned as delivered a few days after you placed your order, so someone from our friendly customer care team will be reaching out shortly to ensure you received this!

Posted 1 month ago

“ordered product three weeks ago and it hasnt shipped yet”

Helpful Report

Posted 4 months ago

Oh no! Really sorry to hear that your order has run into some type of courier delay. Our customer care team will be reaching out via email to ensure this package has been received safe and sound by now 😊

Posted 1 month ago

“ATMS has a large selection of fun things to choose from. I'm very happy with my new toys. I will most definitely be shopping here in the future to fulfill any of my naughty desires. Thanks ATMS.”

Helpful Report

Posted 4 months ago

Thank you, Luke! Your support and kind words mean the world to all of us at Adulttoymegastore. Looking forward to seeing you again in the future 🌏

Posted 1 month ago

“Very good service”

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Posted 4 months ago

Thanks so much for this kind review - we hope that you're enjoying your new goodies!

Posted 1 month ago

“Packed amazingly, delivered safely”

Helpful Report

Posted 4 months ago

All things we want to hear! Thanks for sharing your experience when shopping with Adulttoymegastore 💞

Posted 1 month ago

“It hasn’t arrived yet, tracking number isn’t working either”

Helpful Report

Posted 4 months ago

Hiya, thanks so much for submitting this review and bringing this to our attention! We can see that this has been marked as delivered safely now, so our customer care team will be in touch shortly to ensure that you have received and are enjoying this 😊

Posted 1 month ago

“I haven't received my goods yet ... I did not realise that they would be coming through Australian customs, originating in New Zealand, or I would not have purchased from you. You should make it clear that the goods are not in Australia!”

Helpful Report

Posted 4 months ago

Hi there David, thank you so much for this feedback! It is standard practice for ecommerce businesses to use specific URLs for different domains. We do state on our About Us and Shipping Information FAQ pages that we are based in Wellington, New Zealand. All advertied shipping times are based on this location but I'll make sure your thoughts reach the necessary people and we'll see what we can do to make this clearer on site 🙂

Posted 1 month ago

“Still waiting for my delivery it's been over 2 weeks”

Helpful Report

Posted 4 months ago

Hi again Aimee, thank you so much for submitting your review! We appreciate you reaching out to our customer care team regarding this, and allowing us the opportunity to reach out to the couriers on behalf of you to see what the cause of this delay that impacted your package was. We can see that this has now been delivered safely, and thank you for your continued patience and understanding regarding this unprecedented courier delay 😊

Posted 1 month ago

Adulttoymegastore.com.au is rated 4.3 based on 1,896 reviews