Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,892 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,892 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am disappointed in this product, after 1 use the button to turn it on has broken. I have changed the batteries multiple times and it still will not turn on, it only sometimes turns on if I hold it down in a certain position, but will not stay on. Should not be having these issues with a new product.”

Helpful Report

Posted 4 years ago

Very sorry to hear, sounds like the product is potentially faulty. Look out for an email from us so we can confirm the issue and figure out what's happened. Be sure to check your junk/spam folder as our messages may end up there as well. Thank you.

Posted 4 years ago

“Don't expect any contact if you have an issue. Phone always goes to answering machine and they never contact you. All emails not replied to. No customer service.”

Helpful Report

Posted 4 years ago

Hi there! So sorry to hear of this issue. As our head office is located in NZ, the time difference means we aren't always available to take calls. We apologise for this though regardless. Look out for an email from our service team and we'll get to the bottom of this ASAP. Please also keep an eye out in your spam/junk messages as our correspondence may end up in those folders. We thank your for your patience.

Posted 4 years ago

“Good quality product's”

Helpful Report

Posted 4 years ago

That's us! Thanks for shopping with us and for the feedback, we really appreciate it! Cheers!

Posted 4 years ago

“fast delivery, overall it was okay”

Helpful Report

Posted 4 years ago

Glad to hear your item quickly delivered, however, we're sorry to hear your order was just okay. We'd love to help you find the perfect pleasure product so if you happen to stop by again in the future, please don't hesitate to get in touch with our service team and they'd love to assist you! Thank you for shopping with us and for the feedback!

Posted 4 years ago

“Great Service and Very Fast Delivery. Very happy Thankyou”

Helpful Report

Posted 4 years ago

Yay! We aim to quickly please so it's fantastic to know we helped do just that! Thanks for shopping with us and we can't wait to see you again soon!

Posted 4 years ago

“The best thing I’ve purchased online !!! Honestly wanted to know what the rave was about but now it’s just the best thing I own”

Helpful Report

Posted 4 years ago

Sounds like the rave was worth joining! Thanks for the great feedback and we hope you keep on enjoying your new fave toy for a long time to come!

Posted 4 years ago

“Great service, very reliable, great offer, and cheap shipping. Was very happy with product, and how quickly it came with the covid situation too. Impressed and would recommend.”

Helpful Report

Posted 4 years ago

Awesome review! We're so pleased to hear everything went so swell and even more so that you are happy with your new pickup! Thanks for the great feedback and for the recommendations!

Posted 4 years ago

“Great service, fast shipping”

Helpful Report

Posted 4 years ago

Great feedback! Cheers!

Posted 4 years ago

“Highly recommended, fast discreet delivery and excellent packaging.”

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Posted 4 years ago

Yay! Absolutely terrific feedback! Thanks for shopping with us and we hope to see you again soon for more of the same greatness!

Posted 4 years ago

“Some items missing. Body wand is defective.”

Helpful Report

Posted 4 years ago

Hi there, we're sorry to hear of this issue regarding your order and the goods included. We have sent you an email regarding this, so please keep your eyes out for correspondence from our service team and we'll get to the bottom of this ASAP. Thank you for your patience regarding this matter.

Posted 4 years ago

“xxxxxxrrrrrrrr”

Helpful Report

Posted 4 years ago

We'll take that as a good thing! Thanks for the review!

Posted 4 years ago

“Great choice of "toys" backed up with quick, reliable delivery.”

Helpful Report

Posted 4 years ago

Great stuff! Happy we could help! Enjoy and we'll see you again soon!

Posted 4 years ago

“Smooth and courteous service, with prompt delivery and respect for privacy”

Helpful Report

Posted 4 years ago

Private speedy pleasure, what more could you want?! Thanks for stopping by and for the great review, we'll keep up the good work! Cheers!

Posted 4 years ago

“Excellent quality products!”

Helpful Report

Posted 4 years ago

Yay! Great stuff C J, cheers!

Posted 4 years ago

“Massive range of items available, with two options of pricing on some goods. Delivery times are outstanding, and have not been bettered by any firm in my experience. Thoroughly recommend!!”

Helpful Report

Posted 4 years ago

10/10 feedback Graham, this is what we're all about! Really love this review and we're thrilled to hear you're so happy! Thanks for shopping with us and make sure to expect no less the next time you shop with us! Cheers!

Posted 4 years ago

“the product purchases suit our needs lol”

Helpful Report

Posted 4 years ago

Sounds like just what you needed then, Sue! Thanks for the feedback!

Posted 4 years ago

“I do not like the toy For the money it is difficult to find the on off button and it has very little vibration. I would really like to return it and exchamge it for something easier to use and with more vibration. Your service however was very good and I received it very quickly. I however do not think it was worth the money and I am disappointed in the product.”

Helpful Report

Posted 4 years ago

Hi there, sorry to hear of this issue regarding the item ordered. Due to the nature of items we provide, we are unfortunately unable to perform exchanges with items which have been opened/used. We apologise for this however and would love to help you find the perfect item to suit your needs so please get in touch with our service team via our customer service email and they would be more than willing to assist you. Thank you for the feedback.

Posted 4 years ago

“Only got one of 2 items i purchased, will be following this up on monday”

Helpful Report

Posted 4 years ago

Sorry to hear of this issue. We have sent you an email in regards to this so please keep your eyes out for an email from our service team and we'll get to the bottom of this ASAP (please keep an eye out in your spam/junk messages too for our correspondence as some of our messages may end up there). Thank you for your patience.

Posted 4 years ago

“While my partner and I are living interstate this has been great fun for me and her”

Helpful Report

Posted 4 years ago

Glad to hear your purchase could be of such great help Andrew! We hope you keep on enjoying it and that we see you again soon for more of the same!

Posted 4 years ago

“I can find it all and at low prices.”

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Posted 4 years ago

Sounds like a perfect combo! Thanks for the great feedback!

Posted 4 years ago

Adulttoymegastore.com.au is rated 4.3 based on 1,892 reviews