Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,896 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,896 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Be warned this is not Australia no matter what they say”

Helpful Report

Posted 7 months ago

Hi there, thank you kindly for your review! We provide all our company's information and location in the About Us and Shipping Information sections: https://adulttoymegastore.com.au/heat/ATMS-HQ/2020/04/29/australia-shipping-information/ It's super common for businesses to have multiple domains locked into the country they are wanting to service, this is to avoid any address and delivering issues that might come about and prevent the headaches that would occur if we only had the one system for global addresses 😊

Posted 6 months ago

“It took way longer to get it via mail.”

Helpful Report

Posted 7 months ago

Hey there, thanks for your review! Sorry to hear this, we've checked your order and tracking details and it actually looks like this arrived within our shipping time frame of 3 - 7 days! We hope that you're enjoying your purchase despite this, we know how painful it can be when you're waiting for something exciting to arrive ☺️

Posted 6 months ago

“Sweet as!!!”

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Posted 7 months ago

Thank you for the kind words, we hope to see you again soon!

Posted 6 months ago

“Good product range and prices are very affordable Postage was a little slow but was expecting as I'm in Australia”

Helpful Report

Posted 7 months ago

Howdy, thanks so much for your honest feedback! We're glad that your package made it to you safely - there's been a little bit of reshuffling with our postage times to Australia, so we hope you try us out again 😊

Posted 6 months ago

“Could do alot better price and bigger discounts”

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Posted 7 months ago

Hey there, thanks a bunch for the honesty! Our team are 100% dedicated to providing you with the best service, so we'll make sure to take this on board. In the meantime, don't forget that we offer a price match guarantee. If you find the exact same listed for cheaper by a competitor, we'll match it 😉

Posted 6 months ago

“Quick delivery and loving the discreet packaging! Thank you Hannah for hand packing my order. Highly recommended”

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Posted 7 months ago

Thanks so much for your recommendation Darrel! We'll make sure to pass on your thanks to our lovely Hannah 🌸

Posted 6 months ago

“Brilliant 👍”

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Posted 7 months ago

Glad to hear you're enjoying yourself Amanda 👍

Posted 7 months ago

“Thay work well”

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Posted 7 months ago

Thank you for the update - hope you're enjoying yourself!

Posted 7 months ago

“Fast efficient service. Highly recommend.”

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Posted 8 months ago

Thanks for the recommendation ⭐

Posted 7 months ago

“Perfect timing hehe”

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Posted 8 months ago

Woohoo! We hope you enjoy your goodies!

Posted 7 months ago

“Speedy delivery very happy with order”

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Posted 8 months ago

Thanks for 5 stars! We're glad you got your order nice and fast.

Posted 7 months ago

“Excellent”

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Posted 8 months ago

⭐⭐⭐⭐⭐

Posted 7 months ago

“Good range, nice products and GREAT service Thank you and I'll definately buy from you again :)”

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Posted 8 months ago

Thanks for the rave review! We look forward to making your day again ⭐

Posted 7 months ago

“It’s a handy and good device to keep with you! T does have few speed which is good! The only problem is the button to open is a bit hard I had to unseal .”

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Posted 8 months ago

Thank you so much for the feedback, we hope that you're still enjoying your new toys!

Posted 7 months ago

“The item didn’t work”

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Posted 8 months ago

Oh no, we're so sorry about this! We can see you have not reached out to us directly so thank you for letting us know through this review - one of our friendly customer care team members will be reaching out to you now! Please keep your eyes peeled on your inbox 👀

Posted 7 months ago

“So glad i ordered from these people. Love the lucky dip choice and i received everything in great condition. I just can't wait to enjoy it all.”

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Posted 8 months ago

Thank you so much for the kind words Kylie, we hope you enjoy! 😊

Posted 7 months ago

“Fast, discreet, reasonably priced. Very happy.”

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Posted 8 months ago

And we're happy to hear it! Can't wait to see you again 😊

Posted 7 months ago

“The package arrived beaten up, box was practically broken in. Also, the vibrator was either damaged or of terrible quality because it sounded like a lawnmower when turned on - no vibration, just rattles”

Helpful Report

Posted 8 months ago

Oh no Lewis, we're so sorry about this! Someone from our friendly customer care team members will be reaching out to you now ASAP about this. Please keep your eyes peeled on your inbox 👀

Posted 7 months ago

“Came as advertised. On time and in good condition.”

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Posted 9 months ago

Glad to hear it Glenn, please enjoy yourself!

Posted 7 months ago

“You does not work.”

Helpful Report

Posted 9 months ago

Oh no Stacey, sounds like you have a faulty item on your hands! We can see you have not reached out to us directly so thank you for letting us know through this review - one of our friendly customer care team members will be reaching out to you now so we can see what can be done to resolve this! Please keep your eyes peeled on your inbox 👀

Posted 7 months ago

Adulttoymegastore.com.au is rated 4.3 based on 1,896 reviews