Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,892 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,892 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whilst my first order was despatched quickly, thier inability to communicate and/or willingness to assist when there are issues, overshadows the speed. I will not order again. I have since found a site that gets on to issues extremely quickly and do everything they can to sort out any issues quickly.”

Helpful Report

Posted 4 years ago

Hi there Paul, we're sorry to head of this issue which occurred during the process of your order. We apologise for any inconvenience caused and would be very keen to look in to your issue. Please hold tight and we'll get an email to you regarding this. Thanks for your feedback.

Posted 4 years ago

“Keep up the great service! Thumbs up all around.”

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Posted 4 years ago

We will keep it up, Ronnie! Cheers!

Posted 4 years ago

“Great products and even better service. Fast delivery and concealed well to disguise contents.”

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Posted 4 years ago

Perfect private pleasure! Thanks for the feedback and we hope you keep on enjoying your products as much as you enjoy us! Cheers!

Posted 4 years ago

“Happy with product service and efficiency of the delivery process.”

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Posted 4 years ago

That's great to hear and we're happy to be of service! Thanks for the feedback and expect more of the same the next time you shop with us!

Posted 4 years ago

“No instructions with item so thought to start with it didn't work. Got it working and well it's ok”

Helpful Report

Posted 4 years ago

Sorry to hear of this, Tania. We will look into this for you and we appreciate you bringing this to our attention. If you have any further issues with the item, please get in touch with us and we'll sort them out ASAP. Thank you for the feedback.

Posted 4 years ago

“Great products and fast postage. Will shop again :)”

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Posted 4 years ago

Yay! We are really happy to hear this and appreciate the support 😍. Thanks for stopping by!

Posted 4 years ago

“Love my new toy, exactly as described and good quality, Staff are very good with responding to email enquiries and very helpful I will definitely be buying more toys from these guys, Prices are very good also”

Helpful Report

Posted 4 years ago

That's us! We love that you loved our great service and even more, we love that you are so thrilled with your new toy! Thanks for the terrific review and here's to more fun ahead!

Posted 4 years ago

“Fast delivery. And great discreet packaging.”

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Posted 4 years ago

Awesome to hear you loved the speedy and discrete parcel! Thanks for the great feedback, we appreciate it and will keep up the good work!

Posted 4 years ago

“Excellent, fast service. Arrived quicker than expected.”

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Posted 4 years ago

This is brilliant to hear! We hope you enjoy your purchase as much as you enjoyed our service! Thanks for the feedback!

Posted 4 years ago

“Great prices and the packaging to protect my precious cargo was very well done!”

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Posted 4 years ago

Thanks for the awesome feedback, Marcus! Glad to hear you loved the prices n packaging! Thanks for shopping with us and we hope to see you again for more of the same!

Posted 4 years ago

“Still waiting for my order. Never again”

Helpful Report

Posted 4 years ago

Sorry to hear of this issue. We have lodged an enquiry with the postage service in regards to the whereabouts of your order as it has left our warehouse after packing. We understand your frustration and apologise for this delay so please hold tight and we'll get to the bottom of this as quickly as we can. Please keep your eyes peeled for correspondence from our service team (and please check spam/junk as some of our messages may end up there). Thank you for your patience.

Posted 4 years ago

“Products good quality, fast Prompt Delivery excellent service all the way through the transaction”

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Posted 4 years ago

Happy to hear! Thanks for the awesome review!

Posted 4 years ago

“Ordered with express shipping and has taken longer than it should have.”

Helpful Report

Posted 4 years ago

Sorry to hear of this issue. As the COVID-19 pandemic has been occurring, parcels have been delayed as transit/logistic lines have been overwhelmed. We apologise for this regardless and will look into this issue for you. Thank you for the feedback and for your patience.

Posted 4 years ago

“Came quick”

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Posted 4 years ago

You or the parcel? Hopefully both! Thanks for the review and 5*!

Posted 4 years ago

“Would highly recommend. Super fast shipping super quick correspondence. Profesh!”

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Posted 4 years ago

Great to hear, Oliver! Thanks for the great review and we hope you enjoy you new purchase!

Posted 4 years ago

“Good work team”

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Posted 4 years ago

Cheers! We appreciate it!

Posted 4 years ago

“ATMS are awesome!! You have a massive range of products to help us keep the spark alive. You have plenty of information on your site and in your emails. Delivery is always swift and arrive discreetly packaged within days of placing an order. Love what you do ATMS, keep up the good work. P.s. miss the personalised hand written cards in our deliveries 😉”

Helpful Report

Posted 4 years ago

We love this feedback, Michael and are so glad to be of service. We'll also take the personalised message feedback on board and pass it to the appropriate team. Thank you for the terrific review!

Posted 4 years ago

“Product does not work as advertised. I have asked for a return or exchange, and I have not heard back”

Helpful Report

Posted 4 years ago

Hi there. We are sorry to hear of this issue with the item! We have sent correspondence to you regarding this so please hold tight and we'll look into this for you. Please check your spam/junk mail as some of our messages end up there as well due to the nature of goods we supply. Thanks.

Posted 4 years ago

“My order came from NZ? The site describes itself as Adulttoymegastore.com.AU and on the states at the bottom "Currency: $ AUD Location: Australia". Thus delivery slow and the transaction went through as International (ABL WELLINGTON) so my bank charged me a fee. I would give ZERO stars if possible.”

Helpful Report

Posted 4 years ago

Sorry to hear of this issue, Mark. We have contacted you regarding the delayed shipping so please hold tight and we'll get to the bottom of this ASAP. Thanks for your patience.

Posted 4 years ago

“Great products but the optimale C ring does not work won't turn on”

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Posted 4 years ago

We're sorry to hear of this potential product fault. Please get in touch with our service team so we can further investigate this issue and resolve it ASAP. We hope you keep on enjoying the other items however, and thank you for your feedback. Cheers.

Posted 4 years ago

Adulttoymegastore.com.au is rated 4.3 based on 1,892 reviews