Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.30

4.3 Rating 1,888 Reviews

82 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service with an extensive range of fun products. We are a return customer and will continue to purchase products in the future. Fast and discrete shipping. Well done team .”

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Posted 3 years ago

Thank you so much for being a loyal customer!!! Feel free to message us for any product recommendations 😊

Posted 3 years ago

“Great service and prompt delivery.”

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Posted 3 years ago

Thank you Paul!!! So glad that you appreciate our range of services 😊

Posted 3 years ago

“Fast postage, good prices and info”

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Posted 3 years ago

Thank you!!! We always make sure to have the best prices and sales - if you find somewhere else with a cheaper product, send through a price match to us 😊

Posted 3 years ago

“Packaging was great, and arrived super quick. One item exceeded my expectations and one item I was disappointed with. Overall good.”

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Posted 3 years ago

Thank you for providing your feedback!!! Feel free to provide product reviews onsite so that people know exactly which products you are talking about 😊

Posted 3 years ago

“Fast, safe and worth of money”

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Posted 3 years ago

Thank you Thomas!!! Our warehouse staff are very quick at getting those orders out 😊

Posted 3 years ago

“Great range and deals. The loyalty program is great”

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Posted 3 years ago

Thank you!!! Loyalty dollars are a great way to save on your next order - great to hear you are making use of it 😊

Posted 3 years ago

“I put an order in an paid with paypal after 2 weeks i still not have received the toys and also i never received any email as proof of purchase. Post office said they did not received the physical package but only a notification. I am still waiting.”

Helpful Report

Posted 3 years ago

We have already been in contact with you regarding this. Your order was sent back to us due to a lack of address. We are working on the next steps to help you 😊

Posted 3 years ago

“Very good. Quick and easy. Appreciate the discreet packaging and free item. Thank you.”

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Posted 3 years ago

Thank you so much!!! We believe that discretion is important when receiving any type if good - we are glad that you appreciate the way we package your items 😊

Posted 3 years ago

“Placed 2 orders in the same day. Got one but not the other. Made an enquirey and still no answer 1 week later”

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Posted 3 years ago

We are very sorry there has been a delay with your parcel! Last week we did make contact with you and have submitted an enquiry with the couriers.

Posted 3 years ago

“Great products. Fast delivery. Will continue to buy more in the near future.”

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Posted 3 years ago

Thanks Linda!!! If you ever need any recommendations don't hesitate to ask our customer service team 😊

Posted 3 years ago

“My package did not arrive”

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Posted 3 years ago

Hi there - please do contact us directly when it comes to any courier issues. We have emailed you about this!

Posted 3 years ago

“Fast delivery, great product”

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Posted 3 years ago

Thank you so much!!! Our warehouse team are incredibly fast at packing those orders and getting them to you 😊

Posted 3 years ago

“One star less as I paid extra for 2 to 3 day delivery and it came day 5. Good product and good price. Deceiving with au site but post from New Zealand.☺️”

Helpful Report

Posted 3 years ago

Hi there - we really appreciate your feedback!!! We do detail onsite that we are based in New Zealand. In terms of your delivery we are sorry for the 2 day delay - it seemed there was an unforeseen delay in your area.

Posted 3 years ago

“After hearing people rave about the satisfyer 2 I wanted to get one. Unfortunately I can’t seem to get it to work. Reading reviews makes me think I’ve purchased a faulty one. It takes me ages to position it and still then I don’t orgasm. I orgasm regularly with toys and I am just not feeling it at all. I’m very dissatisfied and disappointed.”

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Posted 3 years ago

Thank you for your honest feedback!!! If you do have issues with a product please do review it on the product page on our site. This review system is for our services not for personal concerns of the products 😊

Posted 3 years ago

“Amazing toys. Super quick.”

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Posted 3 years ago

Thank you so much!!! We try our best to keep delivery time short so you don't have to wait long to get your new toys 😊

Posted 3 years ago

“I have made multiple orders through ATMS and while the vast majority of these have been straight forward [ efficient, quick dispatch, discreet external packages and a great range of products] on the rare occasion I have had a problem their service has been amazing. Let’s face it when things are not OK is really when quality service is put to the test! I have been contacted promptly if there has been any issue with supply with polite, friendly and informative correspondence. In the two occasions I had an issue with a product not performing satisfactorily I was more than pleased with the response from ATMS - who clearly presented my options - full refund or replacement. I was promptly refunded on one occasion and the replacement item chosen in the second circumstances was dispatched and delivered at no cost to me. Love browsing ATMS!”

Helpful Report

Posted 3 years ago

Thank you so much for your feedback Leigh!!! Unfortunately sometimes there is a faulty in a batch of stock, this is why we are quick to resolve things for you. We really appreciate you for emailing us directly so we can be as quick as we can about replacing or refunding 😊

Posted 3 years ago

“Prompt delivery, great variety of products. Good prices”

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Posted 3 years ago

Thank you Mark!!! We are always offering more options with new and upcoming brands - great to hear you like our services 😊

Posted 3 years ago

“Fast and prompt service, items are exactly as described on the website thank you”

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Posted 3 years ago

Thank you Kelly!!! So great to hear you received your toys quickly - no need to wait for a long time to get what you ordered 😊

Posted 3 years ago

“It broke first time using”

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Posted 3 years ago

So sorry about that! We have emailed you regarding this so we can resolve this for you 😊

Posted 3 years ago

“So very happy with my purchase, best thing I have bought in a very long time! Fast shipping and quality product...will be back again very soon!”

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Posted 3 years ago

Thank you so much!!! So great to hear you are enjoying your toys 😊

Posted 3 years ago

Adulttoymegastore.com.au is rated 4.3 based on 1,888 reviews