Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.30

4.3 Rating 1,888 Reviews

82 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All of my boxes were open when they arrived didn’t seem very sanitary at all”

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Posted 4 years ago

We can see that you have not contacted our customer service team directly regarding this. We have emailed you so that we can look into this and rectify this situation 😊

Posted 4 years ago

“I’m very happy with what I got thanks”

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Posted 4 years ago

Thank you!!! Glad you liked the products 😊

Posted 4 years ago

“One of the product Satisfier 2 will not charge up. One of the contacts doesn't protruding out of the body, no contact with the charger.”

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Posted 4 years ago

Hi Vojta!!! So sorry about this! We can see that you have not emailed our customer service team about this so we have sent an email to rectify this situation 😊

Posted 4 years ago

“Quick communication, easily sorted out a price match for me.”

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Posted 4 years ago

Thank you!!! Glad you used our price match function - an excellent way to make savings 😊

Posted 4 years ago

“Quick, efficient and private”

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Posted 4 years ago

Thank you!!! 3 things we aim to achieve every order 😊

Posted 4 years ago

“Good site, easy to navigate and purchase, fairly swift delivery time (probably longer than normal due to COVID, but less than a fortnight regardless). Only complaint would be the instructions needed to be a little more detailed. It was hard to figure out where to plug it in.”

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Posted 4 years ago

Thank you for your feedback!!! We certainly are trying our best to be as fast as we can despite what has been happening this year with the pandemic 😊

Posted 4 years ago

“Awesome!!!”

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Posted 4 years ago

Thank you!!! You are too 😊

Posted 4 years ago

“Love this shop. The lady (through Facebook messenger) was SO helpful and SO lovely. I highly recommend Adult Toy Megastore :)”

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Posted 4 years ago

Thank you, Louise!!! Our social media team are pretty amazing at answering all your questions - really appreciate your recommendation 😊

Posted 4 years ago

“Great discounts, fast delivery”

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Posted 4 years ago

Thank you!!! We recommend to always look out for extra discounts as we do some pretty great sales 😊

Posted 4 years ago

“Recommend”

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Posted 4 years ago

Thanks! Glad to be in your recommendations 😊

Posted 4 years ago

“Quick delivery and great products”

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Posted 4 years ago

Thank you!!! So glad you enjoyed your experience with us 😊

Posted 4 years ago

“The toy stopped working after the first use. Severely dissapointed”

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Posted 4 years ago

So sorry about that! We can see that you have not notified our customer service team about this and so we have emailed to rectify this situation 😊

Posted 4 years ago

“im now very well fucked, as desired. Ty”

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Posted 4 years ago

😂💜❤💗

Posted 4 years ago

“Very disappointed with the service. I paid a lot of money on 2 orders and paid for express postage. It took over a week to get here. I made a complaint and was told that post was experiencing delays due to covid. As a business it is your duty to update your website, if it had been pointed out that there were delays even with express post. I would not have paid extra. Wouldnt buy from here again.”

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Posted 4 years ago

Unfortunately, in this person's case, there were some unforeseen delays with their package. We have already refunded them the extra cost of the express shipping. So sorry about that!

Posted 4 years ago

“Just perfect.”

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Posted 4 years ago

Thank you!!! Exactly what we aim for 😊

Posted 4 years ago

“Great range, good pricing. Friendly staff :)”

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Posted 4 years ago

Thank you Mathieu!!! Our customer service is amazing at catering to any questions or queries you may have - happy you got that same experience 😊

Posted 4 years ago

“Excellent experience all round.”

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Posted 4 years ago

Thank you so much!! We aim to make your shopping experience with us as easy as possible 😊

Posted 4 years ago

“love it , toy looks really good”

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Posted 4 years ago

Thank you Reece!!! Glad you are enjoying our products 😊

Posted 4 years ago

“Fast delivery and discreet packaging!!”

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Posted 4 years ago

Thank you!!! We try our best to get your toys as fast as we can to your doorstep 😊

Posted 4 years ago

“Easy to purchase and shipped quickly. Unfortunately the items were shipped in a plastic shipping satchel, and the wrapping did nothing to protect the boxes from being crushed. While I'm sure the items are fine, pulling out a box of condoms that looks to be run over by a truck doesn't really exude confidence.”

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Posted 4 years ago

Have emailed you regarding this - so sorry that the couriers weren't their usual gentle selves! Anyone who has issues with their products or parcel please do contact us directly at info@adulttoymegastore.com.au and we can try our best to help 😊

Posted 4 years ago

Adulttoymegastore.com.au is rated 4.3 based on 1,888 reviews