Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,892 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,892 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was dispatched quickly and the items work well but the packaging they came in was very battered and already opened”

Helpful Report

Posted 4 years ago

Sorry to hear of this packaging damage Aisling! We'll look into the issue and see what we can do. Glad to hear your item worked well and you received it quickly though and we hope you enjoy! Thanks for the review.

Posted 4 years ago

“The product is so good, exactly what I was searching for”

Helpful Report

Posted 4 years ago

Glad to hear! Happy we could help you find your perfect pleasure product! Thanks for the great feedback!

Posted 4 years ago

“I never received my item and am very upset at the lack of commination since it was due over a week ago and I've heard nothing.”

Helpful Report

Posted 4 years ago

Sorry to hear of this! We have emailed you in regards to this issue so please keep an eye out in your emails for correspondence from our service team. Thanks for your patience!

Posted 4 years ago

“Great range of butt plugs.”

Helpful Report

Posted 4 years ago

Awesome stuff! Thanks for the feedback!

Posted 4 years ago

“Was good, only thing was I didn’t receive my gift”

Helpful Report

Posted 4 years ago

Thanks for the feedback Raven. Good to hear your item was good. We'll look into the gift however and we apologise about this. Thanks for the feedback.

Posted 4 years ago

“Very Happy with Purchase even with Covid19 delay on austpost the dispatch was quick. Thank you.”

Helpful Report

Posted 4 years ago

You're very welcome! Glad to hear you're happy. Thanks for the feedback!

Posted 4 years ago

“Ordered a package paying more to be delivered via express post. Nearly 2 weeks later I email asking where is the package and the lady replies back say it should of been delivered a week ago. There was also a link and in that link it showed the delivery was made to NZ. I live in Australia QLD. I explained this to her and gave my address to confirm and asked for a refund of my money. She then send another email with a new link saying that is on its way and is expected to be there in a couple of days...to my address (in the link)...so I’m like wait, so you did send it to the wrong address and now just reposted another one. I want a refund of my express postage please. She emailed saying no it was originally posted near 2 weeks ago however due to the virus there has been delays and she wanted to give me $4 off my next package ordered. I’ve had many things delivered and on time, not to mention my best mate work in freight delivery and there is NO delays. Liar and I’m insulted by the $4. Seriously worst customer service, and - I still haven’t got the dam package! Rant over.”

Helpful Report

Posted 4 years ago

Hi there, sorry to hear of these issues. Due to our warehouse being located in New Zealand, there has been a slight delay on the freight from country to country. We still apologise for this however and have sent correspondence regarding this, so please keep an eye out in your emails (spam and junk as well) for a message from our service team. Thanks for your patience.

Posted 4 years ago

“Great service, great product. A must for any isolated individuals. 😉”

Helpful Report

Posted 4 years ago

Happy to be of service! Thanks for the great feedback!

Posted 4 years ago

“Faulty item Waiting for a response.”

Helpful Report

Posted 4 years ago

Sorry to hear about this! We have emailed you in regards to this issue so please keep an eye out for an email from our service team (please check spam and junk as well as some of our messages may end up there. Thanks.

Posted 4 years ago

“Great service and quick response, however, some of the packaging was damaged and one of the products was faulty.”

Helpful Report

Posted 4 years ago

Hi there, sorry to hear about this! We have sent correspondence regarding these issues so keep an eye out for an email from us (please check spam and junk as well as our mail may end up there). Thanks.

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

Awesome! Cheers for the feedback! :)

Posted 4 years ago

“Absolutely no hassle with the delivery and the product itself arrived in excellent condition! Would definitely buy from the store again. ”

Helpful Report

Posted 4 years ago

Thanks for the great feedback! Glad to hear you're so happy!

Posted 4 years ago

“Very quick delivery, great products very happy with our purchase & excellent customer service thank you”

Helpful Report

Posted 4 years ago

Yay, happy to hear it was all so great Lee-Anne! Cheers for the review and expect the same the next time you stop by!

Posted 4 years ago

“nice quality great price”

Helpful Report

Posted 4 years ago

Great stuff! Thanks for the feedback! :)

Posted 4 years ago

“Everything is perfect! Shopping was a bit long even tho I ordered fast tracked delivery but I don’t think it was your company’s fault it was late. Thank you so so much”

Helpful Report

Posted 4 years ago

Hi there Sharon, thanks for the feedback! Apologies about the shipping being a wee bit slower than the norm, just a bit hectic with all of the goings on right now! Hopefully you enjoy your product though and we hope to see you again soon! Thanks!

Posted 4 years ago

“Everything is always packed safely and discretely, postage is always super quick, the range of products and availability is amazing and communication is always great.”

Helpful Report

Posted 4 years ago

That's us! This is amazing to hear and we're glad we ticked all of these great boxes! Thanks for the great feedback, we'll keep up the good work! :)

Posted 4 years ago

“Packed for transport very poorly, boxes were all crushed which means products were loose. Made me feel like products were second hand so I will not be using them.”

Helpful Report

Posted 4 years ago

Hi there, sorry to hear of this issue! We have contacted you regarding this packaging problem and will strive to solve it ASAP! Please keep an eye out in your emails (spam/junk section as well) for correspondence from us. Thanks.

Posted 4 years ago

“Very satisfied with your products and Excellent service.”

Helpful Report

Posted 4 years ago

This is fantastic to hear! Cheers for the lovely feedback, we'll keep up the good work!

Posted 4 years ago

“Good range, delivered promptly, as advertised. Can’t ask better than that!”

Helpful Report

Posted 4 years ago

Brilliant! Great to hear everything was so positive for you! Thanks!

Posted 4 years ago

“Great”

Helpful Report

Posted 4 years ago

Awesome! Thanks for the 5*

Posted 4 years ago

Adulttoymegastore.com.au is rated 4.3 based on 1,892 reviews