Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.30

4.3 Rating 1,888 Reviews

82 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased by the quality of the product that arrived.”

Helpful Report

Posted 4 years ago

Terrific! We're so pleased the items you got were of great quality! Enjoy them and we hope to see you again soon!

Posted 4 years ago

“Everything went smooth and got the items within about 4 business days with express post”

Helpful Report

Posted 4 years ago

Awesome stuff, Bradley! We're happy to hear everything went smoothly and you got your items quickly. Cheers!

Posted 4 years ago

“I was very happy with the delivery time, but received the wrong product, very disappointing customer support,they asked for a picture of what I received, I sent a picture of what I ordered and the different product numbers but they tell me that it’s the same product? Very disappointed.”

Helpful Report

Posted 4 years ago

Hi there, we're so sorry to hear of this. This feedback will be passed on to our service team so we can investigate this matter again. Thank you for your feedback and once again we apologise for any issues this matter has caused.

Posted 4 years ago

“Tops Mate!”

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Posted 4 years ago

Cheers bud! Thanks for the review. We hope you enjoy!

Posted 4 years ago

“Placed an order with ATMS paying additional for Express Post and Handling. An expectation of 2-3 days delivery, including Covid-19 delays, as per the ATMS website. Two weeks on, the order has not arrived. Follow up phone calls not returned. Very slow to reply to emails. Unsatisfactory outcome of emails. Extremely unlikely to ever deal with ATMS again.”

Helpful Report

Posted 4 years ago

Hi there. We are so sorry to hear of this issue regarding the delivery of the package being delayed. An inquiry has been lodged in regards the whereabouts of your package, so please hold tight while we wait for a response from the delivery carrier. We once again apologise for this and the inconvenience this has caused. Please keep an eye out while this issue is investigated by our team. Thank you for your patience regarding this matter.

Posted 4 years ago

“Delivery delays”

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Posted 4 years ago

Hi there, we're sorry to hear of this issue regarding delivery. We will look into this for you and lodge an inquiry as to where your package it. Thank you for bringing this to our attention, we appreciate it and once again apologise over this issue. Thank you for your feedback regarding this matter.

Posted 4 years ago

“Good customer service and good products”

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Posted 4 years ago

Great to hear! Thanks for your feedback, we love hearing it!

Posted 4 years ago

“Always happy with customer service and the product the only negative I have is the shipping cost and qualifying purchases for free shipping.”

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Posted 4 years ago

Hi there Rebecca! We're glad to hear you have always had a great time shopping with us and we appreciate the continued support. We will pass on your feedback regarding the shipping to the respective team as well and we appreciate your view point on this. Thanks for choosing us as your pleasure product providers and for the valuable insight. Cheers!

Posted 4 years ago

“Pleasure doing business”

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Posted 4 years ago

Same to you! Enjoy your products and we hope to see ya again soon! 😊

Posted 4 years ago

“Great range of products with various price ranges. Fantastic customer service and our order arrived quickly. Will definitely use again.”

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Posted 4 years ago

Awesome to hear, Anibal! We're so stoked to hear you enjoyed everything so much! Thanks for your awesome review!

Posted 4 years ago

“Thankyou”

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Posted 4 years ago

You are very welcome! Cheers!

Posted 4 years ago

“Real good to deal with can not fault”

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Posted 4 years ago

Faultless - yay! Glad to hear we were so easy to shop with! Cheers!

Posted 4 years ago

“The provided batteries we’re flat and replacements were more expensive then the actual product. Other then that everything else was okay.”

Helpful Report

Posted 4 years ago

Sorry to hear of this issue regarding the batteries! Due to the nature of items we provide, we are unable to check each item due to the private nature of the goods. We still apologise about this however and apologise for any inconvenience it may have caused. We will look into this and try to deduce whether this is a batch issue or not so we thank you for bringing this to our attention. Hold tight while we look investigate this matter. Thanks.

Posted 4 years ago

“Great products super quick delivery”

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Posted 4 years ago

Awesome stuff, David! Enjoy and we hope to see you again soon. 😊

Posted 4 years ago

“Everything about my purchases were excellent. From the price, customer service to the entire transaction process. Thank you.”

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Posted 4 years ago

Amazing! It's brilliant to hear you found everything about purchasing with us so excellent! Thanks Guy, we appreciate the awesome feedback!

Posted 4 years ago

“Always deliver on time. Lingerie not the greatest, but everything else is”

Helpful Report

Posted 4 years ago

Hi there! We're sorry to hear of the lingerie not being the best! Please get in touch with us about this so we can investigate further. We are glad to hear everything else is great though and we appreicate the feedback on these matters! Thank you for shopping with us!

Posted 4 years ago

“My Sub loves her new riding crop”

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Posted 4 years ago

That's great to hear, Kym - we're stoked to know the crop is being heavily enjoyed! Thanks for your review, we love it!

Posted 4 years ago

“Discrete packaging, fast delivery”

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Posted 4 years ago

Pacy and private as pleasure should be! Thanks for your review!

Posted 4 years ago

“Disappointed. Plastic was already coming away from the base,it looks like it hadn't adhered in the making if it, but couldn't return as already tried it out. Very noisey as well. Woukd not recommend.”

Helpful Report

Posted 4 years ago

We're sorry to hear of this issue with the item! We apologise for this and will look into why this has occurred. It sounds like there is a potential manufacturer fault, so this will be investigated and we'll get in touch over this. Thank you for bringing this to our attention. Cheers for your feedback and we once again apologise over this and any inconvenience it may have caused.

Posted 4 years ago

“Awesome work guys. Super quick delivery.”

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Posted 4 years ago

Thank you so much for the praise! We hope you enjoy your purchase as much as the speedy delivery!

Posted 4 years ago

Adulttoymegastore.com.au is rated 4.3 based on 1,888 reviews