Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.30

4.3 Rating 1,886 Reviews

82 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,886 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My partner loved it . Quickly give her pleasure”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating. We are glad to hear that your partner was able to quickly get pleasure from the purchase :) — we appreciate your business.

Posted 1 year ago

“Bought a replacement for my Satisfyer when it went to vibrator heaven (well used). Great price, quick dispatch. I highly recommend the product and the store.”

Helpful Report

Posted 2 years ago

Thank you so much for the 5 star rating and your wonderful review! We are so glad to hear that you found the product you needed at an excellent price and that it was shipped quickly. We are thrilled that you are happy with the product and your experience. Thank You!

Posted 1 year ago

“Delivery was late, communication was once to notify of delay, then once to notify of the tracking number. However, the tracking number wasn’t active for about 4 days. I get it is hard to tell some times, but your email could have been clearer that it might takes days more yet before the item is travelling. The product is working and adequate”

Helpful Report

Posted 2 years ago

Thank you for your review. Sorry to hear your delivery had some delays! Please feel free to reach out to us anytime with any questions or queries. Our team works hard to ensure our customers have a hassle free and enjoyable shopping experience.

Posted 1 year ago

“Love all the options and the sales they have, still waiting for my items to arrive. Only thing that could be improved is postage, I’m to excited to wait any longer ☺️”

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Posted 2 years ago

Thank you so much for the 4 star rating. We are so glad that you appreciate all our options and the sales we offer. Thanks again for your feedback, we really appreciate it!

Posted 1 year ago

“Order passed onto 3rd party now missing.”

Helpful Report

Posted 2 years ago

Hi There! We are sorry to hear you have not received your order! Please reach out to us so we can rectify this for you!

Posted 1 year ago

“Accurate description. Great packaging”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating! We are delighted to hear that you liked our accurate description and great packaging. We really appreciate your appreciation and support!

Posted 1 year ago

“Quick shipping and great service. Also loves the Christmas themed packaging”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating. We are truly delighted to know that you appreciate our quick shipping, great service. We strive to continue providing excellent customer service and look forward to helping you again soon.

Posted 1 year ago

“Great prices. SUPER fast dispatch. Confidential postage. Loved the “Your parcel was packed by…” as a personal touch. Couldn’t have asked for a better purchase.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating! We're delighted to hear you were pleased with your purchase experience, as well as our great prices, super fast dispatch, and confidential postage. We especially love that you noticed the "Your parcel was packed by..." personalized touch! We really appreciate your positive feedback!

Posted 1 year ago

“Reliable delivery times and carriers, good communication throughout the whole process, great products and sales, and discreet packaging is always appreciated. Would recommend it to anyone reading this review.”

Helpful Report

Posted 2 years ago

Thank you for your positive rating of our services and products. We're happy to hear that you found our reliable delivery times, carriers, communication and discreet packaging to your satisfaction. We thank you for recommending our store and we hope that you continue to enjoy your shopping experience with us.

Posted 1 year ago

“Great value and super fast shipping.”

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Posted 2 years ago

Thank you so much Marc for your 5 star rating. We are delighted to hear that you have enjoyed great value and super fast shipping from us. It truly means a lot that you have been such a loyal customer, and we appreciate your kind words.

Posted 1 year ago

“Purchased the evo balls for my wife she I'd very happy and keeps asking to insert them, more than happy to ! Very Satisfied customer .”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating! We are delighted to hear that your wife is very happy with the evo balls. We are so pleased that we could help create a very satisfied customer!

Posted 1 year ago

“Item arrived as expected and was very happy to receive them and used well”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating. We are thrilled to hear that your item arrived as expected and you are happy with them. We look forward to providing you with more enjoyable products in the future!

Posted 1 year ago

“Very Happy - A1 Quality Product !!!!”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating. We are so pleased to hear that you are very happy with our A1 quality products!

Posted 1 year ago

“Fast shipping good quality products will buy from them again”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating! We are delighted you enjoyed our fast shipping and quality products and we hope to serve you again in the future.

Posted 1 year ago

“Great product and quick delivery. Couldn’t be happier”

Helpful Report

Posted 2 years ago

Thank you for showing your support We're so glad to hear that you were satisfied with our product and speedy delivery. Your 5-star rating means a lot to us and we hope to continue to serve you in the future!

Posted 1 year ago

“Emailed you an enquirey a week ago and still haven't heard back.”

Helpful Report

Posted 2 years ago

Hey there, thanks for your review! I can see that you sent us an email on 19/12/2022 and we replied on 21/12/2022 and that is the only communication we have on record between us. A lot of the time our emails get sorted directly into people's spam folders due to our company name - so it's very easy to miss our emails. I hope this has cleared things up! 😊

Posted 1 year ago

“Very good service”

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Posted 2 years ago

Thank you so much for your 5 star rating of ATMS! We're thrilled to hear that you had a great experience with our service.

Posted 1 year ago

“I asked to return an item that was the wrong colour and have not received a response.”

Helpful Report

Posted 2 years ago

Hiya! Thanks for leaving us a review. I can see that you sent us an email on 15/12/2022 about returning the wrong coloured item you received! We replied on the 20/12/2022 asking for a photo of what you were sent and didn't receive a reply - no worries though! This is usually because of our company name including "adult toy", so emails automatically get sorted into spam folders. So sorry this has happened to you! :)

Posted 1 year ago

“Thanks so much Katelyn x”

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Posted 2 years ago

Hey Katelyn, thank you so much for shopping with us and leaving a review. We appreciate you so much and are looking forward to your next shop with ATMS 🥰

Posted 1 year ago

“Good but louder than expected”

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Posted 2 years ago

Hey there! Thank you for your 4 star rating and for taking the time to leave us a review! We're glad you're pleased with our products, however sorry to hear it was louder than expected.

Posted 1 year ago

Adulttoymegastore.com.au is rated 4.3 based on 1,886 reviews