Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.04

4.0 Rating 2,724 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.0

Based on 2,724 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aerial force engineer arrived promptly within an hour if initial call to them. Engineer very friendly and efficient. Work completed quickly and charged exactly what was quoted, no hidden costs. Very happy customer.”

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Posted 4 years ago

“Aerialforce provided an excellent service when providing an estimate and carrying out the work. There aftercare and customer service is disgraceful. A day after the work was carried, 3 screws came lose and fell out from the back of the TV bracket. I contacted them ASAP, they were unable to book me an appointment for an engineer to come out straightaway. They gave me several dates for one when someone would come out, no one has turned up since ! I received a phone call from the engineer that carried out the work, he told me that we had moved the too much, forcing the screws out. So without even diagnosing the actual cause , he has just assumed this is the problem. He told me to put the screws back in. I informed him that I paid a considerable amount of money for the TV to be mounted onto the wall, therefore I was no going to fix his faulty installation, making the guarantee void. The engineer has also lied saying the customer had put the screws back and the TV is now fine. I would suggest you go ELSEWHERE , do not use this company. They say and do all the right things to have your business and once payment has been received, they do not care about the aftercare and your customer rights as per the guarantee.”

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Posted 4 years ago

“Darren the engineer was very friendly and he fitted our tv in no time at all.”

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Posted 4 years ago

“Was very happy with the product the fitter knew his stuff I only had 1 camera for now but as I can have up to four will certainly be looking for another as the picture is crystal clear; well worth the money”

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Posted 4 years ago

“Very good”

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Posted 4 years ago

“From my first contact with Aerialforce I found them very professional the engineer was extremely polite and curtsies and explained everything to me on what he was doing and very kindly took the time to sort out my freesat and I am more than happy with the results thank you”

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Posted 4 years ago

“Very good work”

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Posted 4 years ago

“Very prompt service. Knowledgeable engineer, sorted the problem quickly”

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Posted 4 years ago

“Brilliant professional service from Lee. Definitely use this form again. Fixed our sky dish and cleaned up our wires after. Thanks guys”

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Posted 4 years ago

“Sorted out my satellite dish problems with the minimum of fuss and restored all my missing channels”

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Posted 4 years ago

“I was visited by Chris wye and he was excellent! He found a solution to my problem and was a pleasure to deal with. I'll call again for sure!”

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Posted 4 years ago

“Absolute Gems! From the phone call to the quote, to instant fitting. Couldn’t fault! New house, 2children, swift and reliable! And extremely friendly knowledgeable chap to install.”

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Posted 4 years ago

“Your company were a lifesaver for my mother in law recently. She lives alone and relies on her tv for company a lot of the time. I called when I arrived at 11am. The engineer had been and gone, leaving a perfectly working tv, at 2pm. Thank you!”

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Posted 4 years ago

“easy to book, advised timings were kept to as company gives a timing and calls 30mins before engineer arrives, very professional team”

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Posted 4 years ago

“Excellent service; responsive, efficient service, keenly priced and excellent workmanship delivered with patience and good humour. Thoroughly recommended”

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Posted 4 years ago

“Very helpful engineer clean and tidy”

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Posted 4 years ago

“A great job done, all explained with a friendly chat”

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Posted 4 years ago

“V good service once the engineer arrived as he had to step in for one who didnt show.”

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Posted 4 years ago

“Good service good advice happy with the service”

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Posted 4 years ago

“Very knowledgable and open about my needs. Gave me information relative to my needs and not necessarily trying to tell me I needed to buy this or that from his company”

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Posted 4 years ago

Aerialforce is rated 4.0 based on 2,724 reviews