Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.04

4.0 Rating 2,724 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.0

Based on 2,724 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quoted £95 hr for installing 2 cctv cameras, job took 2 1/2 hours to put 2 holes in wall and mount. Never used the wiring that came with the cameras, instead I was charged for 10 meters of their own cable, and spent more time in the company van than getting on with the job. Charged £321 a complete rip off everyone beware :(”

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Posted 6 years ago

“Installer of Aerial was very friendly and efficient”

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Posted 6 years ago

“DO NOT USE THIS COMPANY!! CON ARTISTS!! I run a small independent hotel. I had an issue with my TV and they took advantage of me being busy and needing the situation fixed. Told me i needed to replace a piece of equipment that cost £585 this took him 15 mins to change. later in the evening when i had time i found that anyone else selling this piece of equipment has it listed for £50 or less. When i queried this with the office manager he attempted to create more lies, when he got stuck told me he would call me back. have tried him every day for a week and he always seems to be on a break. Have given them plenty of time to try and explain and rectify to no result!”

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Posted 6 years ago

“Friendly , pleasant and very efficient. Would highly recommend them. Reasonably priced as well. Very satisfied with work overall. Thank you. Masseyfield road..”

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Posted 6 years ago

“Absolute waste of time. Booked in, had a call at 4pm that day to say sorry cant come now so re booked for following thursday afternoon. Waited in again...... no sign of anyone by 4pm so spoke to them who had conveniently no record of appointment. Absolute joke an no customer care, hate to think what their work is like. Stay local ppl!!!!”

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Posted 6 years ago

“Having booked an engineer thru this company at 11am, and being assured an engineer would attend my site in the afternooon, I was extremely irritated when I got a call at 5pm advising that they were unable to attend on the same day. Really, really hacked off - as were the tenants of my apartments who I had promised would have their freeview back! Luckily managed to get a local guy to come out at short notice and do the repair - at a cheaper rate! Lesson learned - always look local first.”

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Posted 6 years ago

“The technician who attended to my aerial problem was a very polite and respectable gentleman who has a wide knowledge and experience. Highly recommended.”

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Posted 6 years ago

“Booked in for a replacement Ariel as it had fallen off in recent storms. Engineer arrived and quoted for the work then went to leave. I’d booked in for same day service and he said I wasn’t. I rebooted and the engineer was a no show. No courtesy call so I rang them to be told no one was coming, booked in again with 20 % discount and was guaranteed an engineer would come, nobody did. Called in again, disgusting service, lied to and no call backs when requested from manager. Don’t waste your time...take your business to a reputable company”

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Posted 6 years ago

“Couldn't fault the service given to me,found the fault quickly and soon replaced my current Ariel that was damaged as the workman showed me once taken off the roof,wouldn't hesitate to use them again.”

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Posted 6 years ago

“I was very pleased, from start to finish with the service I receive.”

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Posted 6 years ago

“Darren Smith, Milton Keynes, who is a very pleasant and polite installer, willingly returned when I had a further problem. This was due to the replacement part that turned out to be faulty. Happy with his work and would recommend him.”

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Posted 6 years ago

“Very nice engineer. Turned up when he was supposed to. Did the work quickly and cleanly. Good price”

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Posted 6 years ago

“Very straight forward booking process. I was provided with a clear quote. Engineer came in the snow and fixed the problem quickly and efficiently.”

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Posted 6 years ago

“prompt service”

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Posted 6 years ago

“Polite and efficient service came on same day as phoned and on time Marc b very helpful”

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Posted 6 years ago

“Great service, neat and ultimately honest. Would recommend.”

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Posted 6 years ago

“What a fantastic service very professional. Would highly recommend them.”

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Posted 6 years ago

“Great quick service same day installation, engineer was very helpful, polite would recommend to everyone 🙂”

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Posted 6 years ago

“Reasonably effective, but be prepared to pay! I had my aerial replaced due to recent high band channels change. The engineer was effective in identifying the issue and provided a fix, but I had to pay £248 for like for like aerial replacement using my existing pole, no cable used and no new socket added. The whole job took less than an hour.”

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Posted 6 years ago

“i found mark o connor to be a delightful and charming young man.”

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Posted 6 years ago

Aerialforce is rated 4.0 based on 2,724 reviews