Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.04

4.0 Rating 2,724 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.0

Based on 2,724 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our TV bracket came away from the wall. We called at 11:30 am, had a booking confirmed at 1:30 pm, engineer arrived at 2:30 pm as promised and fixed the problem on a reasonably tricky wall. We could not be happier, the whole process was quick, efficient and stress free. The engineer was polite, chatty and left the area spotless. The price was in line with previous quotes and I would not hesitate to recommend.”

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Posted 4 years ago

“Had engineers today to sort my tv problem out which they did and were very helpful in explaining everything to me and they also accepted my request to install a security system to my property again with the utmost professionalism...highly recommended this company”

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Posted 4 years ago

“I had an engineer come to my house misdiagnos what was wrong with it and charge me a £70 call out charge, he said I needed a 2 way splitter which was another £99 +vat, I called in Northampton digital who came and fixed the aerial which took 10 seconds as the outer wire was touching the inner wire, I have been trying to get a full refund from Shelly who has called me a liar and offered me £30 This company should be avoided at all cost. Very untrustworthy people”

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Posted 4 years ago

“I found Mr Jade Simpson a very rude man with no social skills whatsoever. I left him to remove the ariel from my roof, 5 minutes later I noticed Mr Simpson putting the ladders back on his van I checked and asked why he hadn't removed the wire that was hanging down the other side of the roof like I had previously requested and he rolled his eyes stormed to the van like a child and finished the job as he was supposed to in the first place.”

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Posted 4 years ago

“Extremely efficient, quick,friendly and competent. Communication with customers was brilliant.”

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Posted 4 years ago

“Two engineer no shows on consecutive days even though I was supposed to be a priority on the second day. I wouldn't recommend this company to anybody.”

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Posted 4 years ago

“wish I'd read these reviews before proceeding. I had a perfectly good aerial that gave me a picture on an old tv but not my new tv. the technician advised I must have a faulty tv or a weak signal and offered to test the signal for £70 (minimum call out fee). it took him literally 2 minutes to plug in and tell me I had a really strong signal and that my tv was broken. helpfully he suggested that I plug the aerial into a set-top box and connect to my tv with an HDMI cable. at the time I was grateful for the advice. today, I learnt that there's nothing wrong with my tv, it just needed tuning in. did he tell me this? of course not. will I get a refund? fat chance.”

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Posted 4 years ago

“Amazing quality service!”

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Posted 4 years ago

“Do not use this company, totally dishonest. Charged us £240 for an 8 way TV amp that I could have purchased for £30-40. Beware!”

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Posted 4 years ago

“We had Steve come to our house to put a new digital aerial up in the sitting room and bedroom, Steve arrived earlier than the time given and got straight on with the job, what a lovely, friendly chap tidied up after himself and nothing was a bother for him even though we had builders in at the time”

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Posted 4 years ago

“Arrived bit earlier than expected. Was a good and happy chappie. Made small adjustments to dish alignment and fitted 2 f plugs to a neighbour's cable. And then the let-down. I was disappointed that those 2 minor jobs cost me just short of £105.00. And in just 1 week, the first bit of wind has moved the dish off beam again.”

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Posted 4 years ago

“Could not do enough to help and sort out the problem”

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Posted 4 years ago

“Very friendly, helpful and informative. Called in the morning and had an engineer around by 2pm with a call 30mims prior to his arrival.”

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Posted 4 years ago

“Engineer came out same day to wall mount new tv. Frank was the engineer, he was great. Only complaint is that it cost over £150 yet we used my existing bracket as it’s adjustable. Thought it was a bit overpriced, but hey in a lockdown so I was happy to find someone to do the job.”

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Posted 4 years ago

“Installed a new satellite system . Punctual, efficient, curtious and reasonably priced .”

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Posted 4 years ago

“Shaun was very thorough checking everything worked properly and clearing up when finished. He gave me the price for each thing that needed doing before carrying out the work”

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Posted 4 years ago

“Booked in for an engineer to come, he never showed up, so rang to book in for next day and again didn't show up. My custom will be going elsewhere.”

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Posted 4 years ago

“I had a booking that they didn't turn up for, so rang up and rescheduled for the next day and again they didn't turn up! My custom will be going elsewhere.”

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Posted 4 years ago

“Completed task on time within budget ! 5 star service”

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Posted 4 years ago

“Very pleased. Had no reception on new TV in the bedroom but the engineer sorted it out in less than half hour. Price was very reasonable so well pleased.”

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Posted 4 years ago

Aerialforce is rated 4.0 based on 2,724 reviews